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Transcription Hub Review

Sunday, April 21st

2024 Transcription Service Reviews

Transcription Hub Review 4.5 Star Rating

Transcription Hub

4.5 Star Rating
  • Cost-effective; starts at $0.75/minute
  • Specializes in legal and medical transcription
  • HIPAA-compliant for handling sensitive medical details
  • Guarantees 99% accuracy and supports multiple audio and video formats
  • Serving over 8,000 customers in the US, Canada, and the UK
  • Skilled transcriptionists who are knowledgeable in jargon
  • Student discounts available for Education Transcription
  • Supports more than 35 languages for translation services

Transcription Hub is a transcription services company designed for enterprise needs. They offer cost-effective, secure, and accurate audio/video transcription, serving over 8,000 customers in the US, Canada, and the UK. They particularly shine with legal and medical transcription, employing only the most skilled transcriptionists who won't just guess at jargon, and placing great importance on the security of your files.

Won't burn a hole in your wallet

Transcription Hub offers three pricing tiers for General Transcription based on delivery time. Each plan includes a guarantee of 99% accuracy, multiple speaker accommodation, specialized terminology, verbatim (meaning filler words aren't left out unless you specify otherwise), and support for multiple audio and video formats. A 5-day turnaround time starts at $0.75 per minute. For 2-day express transcription the price is $1.25 per minute. 1-day delivery is $1.75. The addition of timestamps is only an extra $0.15 per minute - about half the cost of leading transcription services.

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Student discounts available

For more specialized transcription, pricing varies slightly:

  • Education Transcription: $0.71 to $1.66
  • Medical Transcription: $0.95 to $2.15
  • Legal/Insurance Transcription: $0.75 to $1.75 (the same as General Transcription)

If you're a student or educator with a valid educational institution email address, you'll qualify for discounts between 5% and 73% for Education Transcription. If you're in need of translation services, Transcription Hub supports more than 35 languages and charges less than a cent per word.

Transcriptionists are of a higher caliber

You can certainly find a couple of other services in our review that offer transcription with faster turnaround times for lower prices, but those services don't operate the same way as Transcription Hub. For one thing, competitors' transcriptionists are not necessarily equipped to deal with medical or legal jargon. Rival services also often have high turnover rates - a quick search on their names reveals a plethora of guides on how to use these services to make "beer money" , as well as angry reviews from transcriptionists who found the work or company was not to their liking for one reason or another. We found very little like this when we searched for more information on Transcription Hub.

Trusted by insurance, healthcare, and law enforcement sectors

Encouragingly, Transcription Hub has an "A+" rating from the Better Business Bureau and has been accredited since 2015. And if you're still not sold, check out the "Case Studies" tab on Transcription Hub's website: there you'll find case studies that provide insights into how the company has managed transcription challenges across various industries, such as universities, insurance claims management companies, healthcare companies, and law enforcement departments. These case studies delve into the unique challenges faced by organizations in these sectors and demonstrate how Transcription Hub met their needs.

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HIPAA-compliant

Transcription Hub seriously values your privacy, especially when it comes to sensitive medical details. They proudly offer HIPAA-compliant medical transcription services, ensuring that your data is handled with the utmost care and in line with all relevant regulations. Their specialized team isn't just well-acquainted with medical jargon but is also keenly aware of all the ins and outs of HIPAA and other crucial medical transcription standards.

Employees are NDA-bound

To top that off, they're not only guarding your data against external threats but internally as well. Every single member of the Transcription Hub team is bound by a strict confidentiality agreement to protect your data. They're also more than willing to sign a Non-Disclosure Agreement with you, providing an extra layer of assurance that your information is in safe hands. With Transcription Hub, you're getting more than just outstanding transcription services; you're gaining a trusted ally that prioritizes and protects your privacy at every turn.

Can't go wrong with Transcription Hub

To sum up, Transcription Hub is the service for you if you need a service you can depend on to keep your data (or that of your patients or clients) as secure as possible. They're also going to be able to handle legal and medical terminology, which can't always be said for some better-known transcription services. Factor in their low prices, 100% human transcription, and 99% accuracy guarantee, and they make the top of our list for transcription services.

Where Can You Find the Best Transcription Service?

Imagine you've just wrapped up a lively brainstorming session with your marketing team. Ideas were flowing freely - but no one remembered to take detailed notes. Here's where transcription services come to the rescue. They can turn all those spoken words into a clear, written format, so no winning idea gets lost.

Simply put, transcription services take what's said in audio or video and turn it into text. And this isn't only useful for missing meeting notes. It also spans across various fields like legal, medical, and business, making sure important spoken information is accurately captured and easily revisited in text form.

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Transcription Service FAQ

Transcription services convert live or recorded speech into text for legal, medical, educational, or business purposes. A university student may record a lecture and have it transcribed to more easily take notes, or a court reporter may record the audio of a criminal trial and submit it to one of these services for transcription. Many transcription services also provide captioning for YouTube videos or other mp4 files.
By outsourcing the transcription of your file, you save yourself frustration and time, and as we all know, time is money. However, if you are determined to transcribe your audio all by yourself, some transcription services provide in-site dictation, editing, and automatic speech-to-text tools.
The pricing model of transcription is based on dollars-per-minute. Depending on the service you choose, the language and complexity of the audio, how polished you want your final transcript to be and how fast you need it, manual transcription will run you anywhere between $0.75-$3 per minute.
Most transcription services offer both automated and manual transcription options. Automated transcription is done by running your audio through speech recognition software, and the quality of the finished product will depend on whether or not the audio you submitted was clear enough to be understood by the AI. Manual transcription is done by an actual person. Automated transcription is cheaper, generally costing $0.10 per minute of audio. Manual transcription is more expensive, but it is typically much more accurate and is the only viable option for difficult audio files.
Most transcription services offer a 99% accuracy guarantee. If you are unhappy with your transcript, they will rework it until it meets 99% accuracy or until you are satisfied.
If you opt for automated transcription, turnaround typically takes between 5 minutes and 5x the length of the audio. Manual transcription turnaround times will depend on the service and the length and complexity of the audio, but most services advertise 24 hours between when you submit your audio or video file and when you receive your finished transcript.
Yes, you can. Most services offer foreign language transcription, though you should be aware that you may be paying as much as $7 per minute of audio depending on the language.
Most transcription services offer transcription for medical, academic, and legal purposes for an extra fee. Some services only do this sort of transcription. A mark of a transcription service well-suited to medical, legal, and academic transcription is their commitment to customer security. These services bind their employees to a non-disclosure agreement, and, at your request, will destroy their copy of your files upon completion of your order.
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Continued from above...

You'll find two main types of transcription: manual and automated. Manual involves a person listening to the audio and typing it out, capturing nuances and context but potentially taking more time and being a bit pricier. Automated uses technology to transcribe quickly and usually at a lower cost, but may miss the mark on accuracy, especially with tricky audios or specific jargon.

Some services offer both manual and automated types of transcription services, while others offer just one. Some transcription services even give customers complete control over the transcription process by providing them with tools to dictate and edit within the platform themselves.

What you may not know is that transcription services can do more than just turn spoken words into text. Some services offer extras like identifying different speakers, adding time stamps, and keeping track of specialized terms. Also, given that some recordings can contain sensitive information, top-tier services prioritize robust data protection to keep your information safe.

In terms of user experience, high-quality transcription services focus on making things easy for clients from start to finish. This includes an easy-to-navigate website, straightforward file uploading, clear pricing, and timely delivery of transcriptions.

Trying to find a trustworthy online transcription service can be tough. Most have thousands of transcriptionists, which means the quality can vary a lot from project to project, and reading customer reviews might not give you a clear picture of what to expect.

Before you pick a transcription service, think about these points to make sure you know what you're looking for:

  • Pricing. Understand what you're paying for. Good services will tell you upfront about extra costs for things like poor audio quality, strong accents, adding timestamps, or handling multiple speakers.
  • Quality control. A quality control team should review your final transcription before it makes it to your inbox to make sure it's good quality, meeting both the service's and your standards.
  • Customer service. If your transcription isn't satisfactory, the transcription service should offer to fix it or refund you some of your money.

Top Consumer Reviews has reviewed and ranked the best transcription services available online today. We hope our evaluation will help you find the right service, where every spoken word will be accurately - and affordably - captured in text!

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