Allianz Travel Review

Friday, September 22nd

2023 Travel Insurance Plan Reviews

Allianz Travel

• 10 plans to choose from, including single-trip, annual/multi-trip, and rental car coverage
• "A+" rated and accredited by the BBB
• In business for 100+ years

Allianz Travel is a huge name in the insurance industry. Last year alone, this company assisted more than 55 million people with protecting themselves and their belongings while roaming the globe.

Single-trip, multi-trip, and car rental insurance available here

There are ten different types of travel insurance coverage offered by Allianz, all designated according to whether you're covering a single trip (OneTrip), multiple trips within a year (AllTrips), or just rental car insurance. On the main quote page, you simply choose which of the three plan types fits your travels, enter your destination, travel dates, age of traveler, state of residence, and total trip cost, and you'll be shown all of the policies that match.

Not as much for the money

We used a sample traveler profile of two 35-year-olds going to Mexico for a week, about six months in the future, and with a total cost of $3,000. We were given the choice among all three of Allianz' OneTrip plans, ranging in price from $130 to $286 for both people. We weren't really impressed by the coverage: even at the highest level (Premier), the available medical coverage had a maximum of just $50,000 (while many rivals go up to $100,000 or even $1 million on their top-tier policies).

Some options are missing or hard to spot

It also wasn't until we were on the final payment page that we could click to see the full Plan and Pricing Details. We never found an option with Allianz that would cover Cancel For Any Reason. And, it was only in the very lengthy plan details that we spotted that our policy automatically included a pre-existing medical conditions waiver, as long as our policy was purchased within 14 days of the first payment (and several other eligibility criteria were met).

Some nice perks

However, there are some benefits with Allianz travel insurance plans that didn't necessarily apply to our case study travelers but could be a reason for you to choose their coverage. For example, OneTrip Prime adds no-cost coverage for children 17 and under when traveling with a parent or grandparent. The AllTrips Executive plan covers your business equipment in the event of loss, theft, or airline delay: you can be reimbursed for equipment rental, replacement, and/or repair - and this policy will cover your personal travel/vacations as well.

"A+" from the BBB - despite 1,100+ complaints

You'll find the BBB's listing for Allianz Travel under their Global Assistance division: an "A+" and accreditation. There were over 1100 complaints filed with the BBB in the most recent three-year period, but an "A+" means that they were all responded to and handled professionally.

Mixed results on handling claims

Considering what travelers have said in other places, Allianz gets its fair share of complaints about slow claims processing. On the other hand, we found plenty of people praising how fast they were reimbursed for covered losses - from hotel and restaurant costs when return flights got canceled and rescheduled for another day to airfare and more, often getting payments to the customer within two weeks.

Good enough

All of this adds up to Allianz receiving the same rating that we gave them in our last review. This travel insurance provider is reliable, and they've added one more coverage type since our previous evaluation. We're not concerned that travelers will have big problems here, but there are other services that provide a wider range of options than Allianz.