Wednesday, January 22nd
2025 Treadmill Reviews
Matrix
- Priced from $2,999 to $4,899
- 5 models in stock
- Lifetime warranty on frame
- 30-day money-back guarantee
- Free shipping and in-home delivery
Founded in 2001 by Johnson Health Tech, Matrix was designed to elevate the standard of commercial fitness equipment for gyms and clubs worldwide. Recognizing the demand for premium workout experiences at home, Johnson Health Tech extended the Matrix brand to the home-buyer market in 2016.
One of the fastest-growing brands
The Matrix brand offers a range of cardio, strength, and group training equipment to health clubs, luxury resorts, athletic teams, and - now - right to the comfort of your home. Matrix has become one of the world's fastest-growing commercial fitness brands.
Equipment Overview:
- Type of treadmills: Touchscreen and Traditional LCD
- Price range: $2,999 to $4,899
- Different models: 5
- Can stream live/pre-recorded workouts: Yes
- Financing available: Yes
- Level of incline: 0%-15% (depends on model)
- Return policy: 30-day return guarantee
- Warranty: Frame: lifetime, Mechanical parts: 5-7 years, Electronics: not listed, and Labor: 2 years
- Shipping: Free in-home delivery and assembly
Base model: T30-XR
The base model at Matrix is the T30 treadmill which is separated into three different sub-models depending on the features you want. The lowest-cost model ($2,999) is the T30-XR series, set apart from its siblings mostly for the LCD screen rather than the touchscreen that's offered by most of the models. This treadmill model offers impressive features for a base model, though. With a speed range from 0.5 to 12.5 mph and an incline range from 0% to 12%, you have competitive levels to change up your workouts. The treadmill is Bluetooth heart rate compatible, and it offers an energy-saving mode so you don't have to worry about your power bill. The treadmill offers metric-driven cardio programs and exclusive HIIT programs for specialized high-intensity interval training. The treadmill is equipped with a user-friendly PIN for secure access and the convenience of checking workout data at a glance. Practical features include water bottle pockets, a device rack, and heart rate grips.
Top-tier model: T75-XUR
Like the base model, the top-tier model (T75) at Matrix is split into several sub-models ranging in price from $4,899 to $6,899. The best of the best is the T75-XUR. This model includes all the bells and whistles, but a lot of things are the same too. What may be familiar between models includes the speed range from 0.5 to 12.5 mph, WiFi, Bluetooth, and an HDMI port, and some of the practical elements like water bottle pockets, a device rack, and heart rate grips. Some of the new features include:
- Aluminum side rails
- Soft-touch buttons
- An increased incline range from 0% to 15%
The standout feature of the T75-XUR model is the all-new 22-inch console, featuring an HD touchscreen display. The treadmill is iFIT-enabled and comes with a 30-day membership at the time of purchase. It also offers exclusive HIIT programs and immersive HD destination footage, allowing you to enjoy your favorite shows and movies through built-in apps or by connecting devices via HDMI.
30-day money-back guarantee
Matrix offers some impressive shipping policies. For example, you get free shipping on your orders, and if it's available in your area, you will also get "white-glove” delivery. This includes moving your treadmill into the room of choice (including up one flight of stairs), unpacking, and removal of debris. You can also ask them to assemble the treadmill for you at no additional cost. Matrix will schedule appointments with a four-hour delivery window, so you can be present and sign for your package. On top of this white-glove service, Matrix offers a satisfaction guarantee that offers a product refund or credit (minus return freight, assembly charges, and a restocking fee) within 30 days.
Reviews aren't great
The only downside to Matrix is that it doesn't have a top-notch reputation. In fact, it sits around the middle of the pack. Matrix's parent company, Johnson Health Tech, only holds a "B-” rating from the BBB. On third-party review sites like Trustpilot, Matrix shows an average rating of 2 stars out of 5. A lot of the reviews note that the machines have problems or malfunctions and despite the Matrix machines being within the warranty period, it's impossible to get a hold of their customer service team. There are also a bunch of complaints about the ergonomics of Matrix machines from both athletes and regular gym-goers who don't like the feel or style of the machines. In general, it sounds like customers feel Matrix treadmills are more trouble than they're worth.
Mid-tier overall
With a higher-than-average price point, we expected the customer service at Matrix to match the "white-glove” service they offer during shipping. Unfortunately, reviews say that this isn't the case. Despite some solid benefits like free shipping and in-home delivery, Matrix has a host of red flags regarding its customer service and the ergonomics of its treadmills. If you're looking for something totally reliable, you may want to keep shopping. But, if the brand name of a popular gym brand appeals to you, the tech upgrades on Matrix machines are highly competitive. Overall, Matrix sits about the middle of the pack for us. There are definitely more competitive treadmill brands out there to keep in mind.
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Where Can You Find the Best Brand of Treadmills Out There Today?
With a rising interest in health and fitness, treadmills have become very popular in recent years. A treadmill is a traditional but reliable piece of equipment, offering a way to bring the jogging track (or your favorite uphill hikes) into your personal home gym. Putting in even a half-hour on a treadmill can promote heart health and aid in weight management.
Treadmills allow you to control the intensity of your workout, adjusting speed and incline according to your fitness level. The convenience of having a treadmill at home eliminates weather constraints or time limitations, making it easier to maintain a consistent exercise routine right in the comfort of your home. And buying a treadmill online has become easier than ever before.
Treadmill FAQ
Continued from above...
Instead of driving to different exercise equipment stores, and listening to various sales pitches, you can shop right from the comfort of you own home. You can explore a wide variety of brands, models, and pricepoints. And many companies even offer free shipping, right to your door.
Treadmills are a popular choice for many due to their advantages. Treadmills offer a predictable and cushioned surface, reducing the impact on joints. So, for joggers looking for an option that's lower-impact than running outside or on a track, treadmills can create a perfect solution. The machines offer a range of fitness levels, from walking for beginners to high-intensity sprints for advanced workouts. Whether you're getting started on your home gym journey or you're a seasoned athlete, a treadmill is a great addition to your workout routine.
As you explore various treadmill brands, you'll discover a wide array of options on the market. Modern treadmills come equipped with features like built-in screens for virtual classes, fitness app connectivity, and even virtual jogging tracks like mountainscapes that make it feel more realistic for runners who prefer the challenges of outdoor exercise. Even if you've been to the gym in the last few years, you may be impressed with some of the major technological improvements in today's treadmills.
Today, treadmills are more than just a simple cardio tool. They can serve as your personal fitness cheerleader, providing stats to track your progress and celebrate fitness milestones. Whether you pick one with a touchscreen or just the usual LCD stat trackers, you can rest assured that you'll get a full rundown of your fitness and performance whenever you need it.
Choosing the right treadmill can be daunting with the number of treadmill brands available. Some of the models and brands look so similar you might be asking: "What's the difference?” Don't worry. To help you navigate the choices and find the perfect fit, we've sifted through the best options and put together a checklist to help you narrow your search.
Here are some things to keep in mind:
- Number of treadmill styles. The more treadmill models a brand has in its inventory, the better your chances are of finding your perfect match. Also, keep an eye on what's in stock or not. If a brand doesn't keep its machines in stock, it might be a good idea to check somewhere else.
- Features. What features are on your must-have list? Do you want your treadmill to connect with your smartwatch or fitness apps? Do you need a machine with steep incline capabilities? Do you want a touchscreen or interactive display? Checking out the brands that offer the most features can help you find your ideal treadmill.
- Price vs. value. While some lower-end treadmill models provide significant features, you can also find some pricier options may not deliver as expected. So, make sure you get the perfect balance for your budget. The most expensive model might not actually be the best, whereas the cheapest out there might be missing some features you need for your fitness. So, make sure that you're getting the value you deserve for what you're paying.
- Customer-friendly policies. Not all brands offer the same benefits. You'll want to check on things like return policies and whether or not the delivery includes professional setup. You'll want to make sure the brand you choose will have your back during and after purchase.
- Reputation. Along with customer policies, you'll want to see how well different brands actually perform by checking shopper reviews and Better Business Bureau scores. Even if the warranty is promising, it's best to make sure you'll get real help if something goes wrong. Checking on reviews from customers just like you can help you see the full picture.
Are you ready to get a running start on your fitness? Top Consumer Reviews has reviewed and ranked the best treadmill brands available online today to help you feel confident in your newest addition to your home gym. We hope this helps you get a head start on your fitness journey and start enjoying your cardio. Ready? Set? Sprint!
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