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Nordictrack Review

Saturday, June 25th

2022 Treadmill Reviews

Nordictrack Review 4 Star Rating


4 Star Rating
  • Cost: $1,099 to $3,799

NordicTrack may be on your radar for its cross-training machines that have been featured on TV ads for decades, but their treadmills have a lot to offer as well. The brand is part of the Icon Health and Fitness group; sister brand ProForm is also featured in our reviews. The parent company enjoys a fantastic "A+" rating from the Better Business Bureau.

Equipment overview:

  • Treadmill Style: Non-Folding
  • Price Range: $1,099 to $3,799
  • Different Models: 8
  • Financing Available: Yes
  • Livestream Classes Included: Yes, with iFit membership
  • Incline Range: Up to 12% or 40%, depending on the model; some include decline settings
  • Speed Range: Up to 12 mph
  • Return Policy: 30 days plus $250 return shipping charge
  • Warranty: 10 years on the frame; 2 years on the parts; 1 year on labor
  • Shipping: $199

Entry-level treadmill not lacking in features

NordicTrack's base model is the EXP 7i, reasonably priced at $1,099. What will you get at that price point? A tiny 7" touchscreen, for one (get your magnifying glass). But, otherwise, this is a fantastic entry-level treadmill, with inclines from 0-12%, speeds up to 12 mph, a powerful motor that uses NordicTrack's Smart-Response drive system with reduced vibration and self-cooling, and a 300-lb. user weight capacity. Even the warranty is impressive for this "basic" treadmill: 10 years of coverage on the frame, 2 years on parts, and 1 year on labor.

Up to 40% incline available

If you want a treadmill with extreme incline capabilities, NordicTrack is likely going to be high on your list of favorites. (See what we did there?) Two of their models, the Commercial X22i and Commercial X32i, have an incline range from -5% all the way up to a staggering (literally) 40%. We've used one of these machines at a 40% incline and can say from experience that it's intense - and that you will need to put this treadmill in a room with higher-than-average ceilings.

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Complimentary 1-year iFit membership

Every NordicTrack incline trainer comes with a complimentary 1-year membership to iFit. Whether you want on-demand workouts or live sessions with personal trainers, you'll get it here. Your trainer can digitally adjust your speed and incline to match the training they're giving you. The iFit platform includes options for strength training, yoga and mindfulness, and many other modalities well beyond running or walking on your treadmill.

Bluetooth capabilities on all machines

And, either in your iFIt session or during your self-directed workout, you can sync your Bluetooth-capable headphones to your treadmill: making it seamless to hear your trainer or your best Spotify playlist.

Many complaints, but all handled well

How about this company's reputation? While Icon has that perfect rating from the BBB, that's a little surprising given that there were over 1200 complaints closed in the 12 months prior to this review. How does a company have that many negative reviews and still come away with a flawless "A+" ? By responding appropriately and consistently to each complaint. That's not easy to do during times of high demand, inventory shortages, and problems with delivery partners across the country (as you'll see if you read some of the other retailers' reviews here), but Icon seems to be handling it well across all of the company's brands.

Glowing reviews on the treadmills

And, there aren't too many complaints about the treadmills themselves. Read through the reviews on the NordicTrack site and elsewhere and you'll find descriptions like "transformative" and "best machine I've ever owned" .

No free shipping here

So, why does NordicTrack get a 4-star rating instead of a 4.5 stars like its sister brand, ProForm? It's the extra $199 you'll have to pay for shipping. (ProForm delivers for free.) If we're really splitting hairs, we'll also mention that one of NordicTrack's 10 treadmill models was out of stock at the time of our most recent visit, while all of ProForm's 5 machines were in stock.

Trustworthy option for buying treadmills

In every other regard, the two brands come in neck-and-neck. This makes NordicTrack one of our favorite options for buying a new treadmill: a fantastic blend of higher-end features and world-class durability, all priced within reach of most customers.

Where Can You Find the Best Treadmills?

With so many people dropping their gym memberships and turning to home fitness, it's no surprise that these popular cardio machines have seen a dramatic rise in popularity. You may have even tried to shop for one, only to find that they're out of stock - indefinitely!

Fortunately, there are several online retailers that have managed to keep up with demand on all types of treadmills, from budget models with the most basic features to the high-tech equipment with all the bells and whistles. If you're buying a treadmill for the first time, you might feel a little lost as to what to look for.

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Treadmill FAQ

As one of the most commonly-used pieces of gym equipment, treadmills are usually the first machine people think of when setting up a workout space at home. Whatever your level of fitness, a treadmill can help you make progress: from low-intensity walking to running intervals on an incline, the possibilities are endless (and they don't depend on the weather).
It depends on the model you choose. Some machines allow you to fold the tread surface up towards the console, similar to a Murphy bed. But, with the higher-end machines that come with plenty of features like live-coached workouts or sky-high incline capabilities, you're likely to need a reasonable amount of floor space. Check the dimensions of any treadmills you're considering and compare them against the places you're thinking of keeping your machine.
You might be surprised to learn that you can get a basic treadmill for under $600. On the other end of the spectrum, you'll see prices in the $9,000 and up range for models exactly like what you'd use at a fitness center or gym. Fortunately, there are plenty of mid-range options that give you good features, top-notch tech and durability without breaking your budget.
Yes. Coverage varies, and most manufacturers have different timeframes of warranty protection for the frame, electronics, and any labor costs. You may also be able to add an extended warranty and/or maintenance plan, to keep your treadmill in good shape for longer.
How does "free" sound? Many retailers of treadmills give you no-cost delivery. Just be aware that if you return your treadmill, you're likely to be on the hook for the shipment costs to get it back to the store (and your refund may have their original shipping costs deducted from it).
Check the retailer's policies. Many offer return periods of 30-60 days, but some provide none at all. You may have to pay restocking fees of up to 25% too, in addition to the return shipping costs (which could get expensive on such a heavy piece of equipment).
Yes, though not all retailers offer it as an add-on service with your treadmill purchase. Look for that option during the checkout process. Otherwise, the company might be able to recommend an installer in your area. If all else fails, it might be worth it to call a fitness center or sporting goods store near you to get the name of a professional they trust.
There's no better way to get the world's widest selection of treadmills - at the best prices. Shopping online makes it easy and even fun to check out all of the latest features and see what customers say about the machines once they're in home use. And, there's no need to rent a truck or try to fit your treadmill in the back of your car with so many retailers offering free delivery right to your doorstep.
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Continued from above...

Your first consideration might be your budget, so keep in mind that you can get decent, entry-level treadmills for under $750. If money is no object, decide which features matter the most to you. For example, do you want the biggest variety of workouts? In that case, look for treadmills that have a wide range of incline settings: most machines with an incline will give you up to 15%, but some go as high as 40%.

One of today's most sought-after features in the home fitness world is the ability to access live workouts. This is a fantastic substitute for expensive boutique gym classes or even your average fitness center workout: take classes with top trainers from around the world, compete with other people on a live leaderboard, or access pre-recorded workouts (not just for the treadmill, but also for strength, yoga, and much more). Not every treadmill has that capability built in: you might have to prop up your tablet or smartphone on the machine's console and use a third-party app to get it done.

As you decide which type of treadmill you want and where to buy it, here are several additional factors to keep in mind:

  • Availability. Does the retailer have treadmills in stock for immediate shipment? If not, how long is the wait time to get your machine delivered?
  • Treadmill Features. If you need a machine with specific capabilities, like decline settings or Bluetooth connectivity, does the store offer something that works? Be sure to consider other features like folding vs. non-folding models, user weight capacity, room space requirements (especially if you're choosing a treadmill with a high incline setting), and so on.
  • Price. Can you get a treadmill that fits your budget? Don't forget to factor in any required delivery fees: some retailers include shipping in the cost, but others may charge up to $400 for shipping and set-up.
  • Reputation. What do customers say about the durability and overall performance of the treadmill? Are there any complaints filed with the Better Business Bureau? Does the company get high marks for customer service?
  • Warranty. What kind of coverage does your treadmill have if something breaks down? Most treadmills come with a lifetime warranty on the frame and welds and more limited terms on the motor, belt and electronics - but some only cover those components for a year or less.

TopConsumerReviews.com has reviewed and ranked the best online retailers of treadmills available today. We hope this information helps you find the right fitness equipment for your home - at the best price!

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