Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

ProForm Review

Sunday, April 21st

2024 Treadmill Reviews

ProForm Review 3.5 Star Rating


3.5 Star Rating
  • Prices from $999 to $1,999
  • 5 models in stock
  • 4-year warranty on frame
  • 1- to 2-year warranty on parts
  • 30-day returns with fees
  • 30-day iFIT free trial
  • "A" rating from the BBB

ProForm, part of the Icon Health and Fitness family like NordicTrack, has over 40 years of experience selling fitness gear. ProForm and NordicTrack share some features, but ProForm's treadmills are often more budget-friendly.

Reasonable prices and free shipping

ProForm aims to make high-quality home workouts available to everyone by keeping prices reasonable and offering free shipping. Plus, all four models they offer were available during our review, which set them above some of the companies that had multiple treadmill models out of stock.

Equipment overview:

  • Type of treadmills: Touchscreen and Traditional LCD
  • Price range: $999 to $1,999
  • Different models: 4
  • Can stream live/pre-recorded workouts: Yes
  • Financing available: Yes
  • Level of incline: -3%-12% (depends on model)
  • Return policy: 30 days, buyer pays $250 in return shipping fees + 10% restocking fee
  • Warranty: Frame: 10 years, Mechanical parts: 1-2 years, Electronics: not listed, and Labor: 1 year (depends on model)
  • Shipping: Free

Basic model: Carbon TLX

The basic model at ProForm is the Carbon TLX. This model costs $999 and includes features like interactive training sessions and live class streaming Some of the other features include a user-friendly 7-inch multi-color display, a speed range from 0 to 12 mph, controlled with QuickSpeed Button Control, and an incline range from 0% to 12%. Adding to its technological appeal, the treadmill offers Bluetooth audio capabilities, complete with 2-inch speakers so you can add personalized music or audio content to your workout sesh. This machine also comes with a 30-day free trial of iFIT to use with your workouts.

Best Treadmills

Top-tier model: Pro 9000

The top-tier model at ProForm is the Pro 9000. This model costs $1,999, which is much cheaper than many of the other top-tier models we've seen in our review. This treadmill model features upgrades such as:

  • A 22-inch touchscreen
  • Increased incline capabilities from a 3% grade up to 12%, allowing for a dynamic and realistic simulation of various terrains during workouts.

The Pro 9000 has the same speed range as the Carbon TLX (0 to 12 mph), and it has the QuickSpeed Button, for easy changes to your speed and incline. However, we noted that for an additional $1,000, there aren't a lot of improvements other than the touchscreen. Still, it is still much more affordable than many competing top-tier treadmills at other brands. Plus, you can expect the 30-day free trial of iFIT here too.

30-day returns with fees

ProForm shares the same return policy as its sibling site, NordicTrack, and even though this is pretty common in the industry, it's a bit of a letdown. If the ProForm treadmill you got isn't what you had in mind, you can send it back within 30 days from when it was delivered. But you have to pay a $250 return shipping fee to do so, and there's an additional 10% processing fee on top of that. So, you may want to be sure about your purchase before you go with ProForm.

Best Treadmills

Ratings have dropped recently

People generally like ProForm treadmills, and customers often give positive feedback. ProForm holds a solid "A" rating from the Better Business Bureau. Looking at third-party reviews on Sitejabber, ProForm gets an average of 3.9 stars, although recent reviews are not as positive. On Trustpilot, however, the average rating drops to 1.5 stars. Some customers, especially from early 2023 onward, have had trouble reaching ProForm's customer service, which can be a problem when machines need fixing. Since ProForm offers a 10-year warranty, it can be frustrating if you face difficulties getting the repairs as promised.

Some questionable reviews earn it a mid-tier rating

Despite the low prices and the "A" rating from the BBB, ProForm doesn't succeed as much as you might expect. With reviews showing that the company's machines aren't as reliable as they should be (especially a low 1.5-star rating from Trustpilot), there are concerns about how well ProForm is delivering on its warranty promises. This, coupled with the limited changes between basic and top-tier machines, means that ProForm doesn't stand out as well as its sister brand. ProForm is a good choice to check if you're looking for low-cost treadmill options, but it's not the best brand out there, settling just higher than mid-tier overall.

Where Can You Find the Best Brand of Treadmills Out There Today?

With a rising interest in health and fitness, treadmills have become very popular in recent years. A treadmill is a traditional but reliable piece of equipment, offering a way to bring the jogging track (or your favorite uphill hikes) into your personal home gym. Putting in even a half-hour on a treadmill can promote heart health and aid in weight management.

Treadmills allow you to control the intensity of your workout, adjusting speed and incline according to your fitness level. The convenience of having a treadmill at home eliminates weather constraints or time limitations, making it easier to maintain a consistent exercise routine right in the comfort of your home. And buying a treadmill online has become easier than ever before.

The Best Treadmills Compare Treadmills Compare Treadmill Reviews What are the best Treadmills Best Treadmill Reviews

Treadmill FAQ

As one of the most commonly-used pieces of gym equipment, treadmills are usually the first machine people think of when setting up a workout space at home. Whatever your level of fitness, a treadmill can help you make progress: from low-intensity walking to running intervals on an incline, the possibilities are endless (and they don't depend on the weather).
It depends on the model you choose. Some machines allow you to fold the tread surface up towards the console, similar to a Murphy bed. But, with the higher-end machines that come with plenty of features like live-coached workouts or sky-high incline capabilities, you're likely to need a reasonable amount of floor space. Check the dimensions of any treadmills you're considering and compare them against the places you're thinking of keeping your machine.
You might be surprised to learn that you can get a basic treadmill for under $600. On the other end of the spectrum, you'll see prices in the $9,000 and up range for models exactly like what you'd use at a fitness center or gym. Fortunately, there are plenty of mid-range options that give you good features, top-notch tech and durability without breaking your budget.
Yes. Coverage varies, and most manufacturers have different timeframes of warranty protection for the frame, electronics, and any labor costs. You may also be able to add an extended warranty and/or maintenance plan, to keep your treadmill in good shape for longer.
How does "free" sound? Many retailers of treadmills give you no-cost delivery. Just be aware that if you return your treadmill, you're likely to be on the hook for the shipment costs to get it back to the store (and your refund may have their original shipping costs deducted from it).
Check the retailer's policies. Many offer return periods of 30-60 days, but some provide none at all. You may have to pay restocking fees of up to 25% too, in addition to the return shipping costs (which could get expensive on such a heavy piece of equipment).
Yes, though not all retailers offer it as an add-on service with your treadmill purchase. Look for that option during the checkout process. Otherwise, the company might be able to recommend an installer in your area. If all else fails, it might be worth it to call a fitness center or sporting goods store near you to get the name of a professional they trust.
There's no better way to get the world's widest selection of treadmills - at the best prices. Shopping online makes it easy and even fun to check out all of the latest features and see what customers say about the machines once they're in home use. And, there's no need to rent a truck or try to fit your treadmill in the back of your car with so many retailers offering free delivery right to your doorstep.
Compare the Best Reviews

Continued from above...

Instead of driving to different exercise equipment stores, and listening to various sales pitches, you can shop right from the comfort of you own home. You can explore a wide variety of brands, models, and pricepoints. And many companies even offer free shipping, right to your door.

Treadmills are a popular choice for many due to their advantages. Treadmills offer a predictable and cushioned surface, reducing the impact on joints. So, for joggers looking for an option that's lower-impact than running outside or on a track, treadmills can create a perfect solution. The machines offer a range of fitness levels, from walking for beginners to high-intensity sprints for advanced workouts. Whether you're getting started on your home gym journey or you're a seasoned athlete, a treadmill is a great addition to your workout routine.

As you explore various treadmill brands, you'll discover a wide array of options on the market. Modern treadmills come equipped with features like built-in screens for virtual classes, fitness app connectivity, and even virtual jogging tracks like mountainscapes that make it feel more realistic for runners who prefer the challenges of outdoor exercise. Even if you've been to the gym in the last few years, you may be impressed with some of the major technological improvements in today's treadmills.

Today, treadmills are more than just a simple cardio tool. They can serve as your personal fitness cheerleader, providing stats to track your progress and celebrate fitness milestones. Whether you pick one with a touchscreen or just the usual LCD stat trackers, you can rest assured that you'll get a full rundown of your fitness and performance whenever you need it.

Choosing the right treadmill can be daunting with the number of treadmill brands available. Some of the models and brands look so similar you might be asking: "What's the difference?" Don't worry. To help you navigate the choices and find the perfect fit, we've sifted through the best options and put together a checklist to help you narrow your search.

Here are some things to keep in mind:

  • Number of treadmill styles. The more treadmill models a brand has in its inventory, the better your chances are of finding your perfect match. Also, keep an eye on what's in stock or not. If a brand doesn't keep its machines in stock, it might be a good idea to check somewhere else.
  • Features. What features are on your must-have list? Do you want your treadmill to connect with your smartwatch or fitness apps? Do you need a machine with steep incline capabilities? Do you want a touchscreen or interactive display? Checking out the brands that offer the most features can help you find your ideal treadmill.
  • Price vs. value. While some lower-end treadmill models provide significant features, you can also find some pricier options may not deliver as expected. So, make sure you get the perfect balance for your budget. The most expensive model might not actually be the best, whereas the cheapest out there might be missing some features you need for your fitness. So, make sure that you're getting the value you deserve for what you're paying.
  • Customer-friendly policies. Not all brands offer the same benefits. You'll want to check on things like return policies and whether or not the delivery includes professional setup. You'll want to make sure the brand you choose will have your back during and after purchase.
  • Reputation. Along with customer policies, you'll want to see how well different brands actually perform by checking shopper reviews and Better Business Bureau scores. Even if the warranty is promising, it's best to make sure you'll get real help if something goes wrong. Checking on reviews from customers just like you can help you see the full picture.

Are you ready to get a running start on your fitness? Top Consumer Reviews has reviewed and ranked the best treadmill brands available online today to help you feel confident in your newest addition to your home gym. We hope this helps you get a head start on your fitness journey and start enjoying your cardio. Ready? Set? Sprint!

See the Best Treadmill
The Best Reviews of Treadmills