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Chegg Review

Tuesday, February 7th

2023 Tutor Agency Reviews

Chegg Review 2 Star Rating


2 Star Rating
  • $10.95/lesson
  • $19.95/monthly unlimited lessons
  • $30/month for 60 minutes/month with audio, video, and live whiteboard

Chegg was started in 2002. In addition to providing tutoring, they have a textbook rental service and test prep materials. The subjects taught by tutors at Chegg include accounting, algebra, biology, calculus, chemistry, economics, finance, physics, and statistics. All of them are at a high school or college level. Students have the option of doing a one-time tutoring session or paying monthly for unlimited lessons.

Hundreds Of Topics To Choose From

When you get to Chegg's tutoring page, you can choose from hundreds of topics that you need assistance with. From there you let Chegg know if you need assistance right away or sometime later in the day. Tutors are available 24/7, so you can use their help whenever you need it and for any frame of time.

Pay-per-lesson Or Pay-per-month

The cost of a tutor at Chegg depends on whether you need short-term or long-term help. If you want to pay per lesson and just hire a tutor periodically when you need one, the cost is $10.95/lesson. If you want access to a tutor at any time, you can pay $19.95/month for unlimited lessons. Both of these options only allow students to get help through the chat feature. For $30/month, students get to use a virtual whiteboard, but only for 60 minutes/month.

Limited Options

Chegg's tutoring plans seem like a lose-lose for students. Using a chat feature to try and understand how to do a math equation or figure out your physics homework sounds difficult. For the best learning experience, the virtual whiteboard seems necessary. However, if you opt for the plan that includes the virtual whiteboard, you only get 60 minutes/month, which likely won't always be enough. It's unfortunate that Chegg doesn't have better online options for students.

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No Detailed Refund Policy

On one page of Chegg's tutoring website, it mentions that if you aren't satisfied with your online tutoring, you can get your money back. Unfortunately, this is something you'd have to reach out to their customer service about since there are no additional details about it in their policies.

Victim Of A Data Breach

There is a Better Business Bureau (BBB) alert to tell people that Chegg was a victim of a data breach that included names, email addresses, and shipping addresses. Luckily no financial information like bank account information, social security numbers, or credit card information was breached.

Disappointing Reviews

We were surprised that Chegg has an A+ rating from the BBB since they have over a hundred negative reviews on their profile, and a rating average that is barely over 1-star. Other third-party sites have bad ratings for Chegg, with over a thousand customers complaining mostly about issues with Chegg's textbook services. A few people mentioned that they felt like Chegg provided more answers than explanations during tutoring sessions, and some tutors were simply unhelpful.

Potential Is There, But Plans Are Limited

Chegg has the potential to be a helpful learning resource for students. To have a place to go for tutoring, textbooks, and test prep sounds great. Unfortunately, we don't recommend going through Chegg for tutoring since they don't have much positive feedback and their pricing options limit students who want unlimited help with a virtual whiteboard. There are better tutoring services than Chegg, so we recommend going there instead.

Where is the Best Place to Find a Tutor?

People of all ages can benefit from the one-on-one help from a tutor. Whether you're a parent going back to college to earn your degree or your child needs help with certain areas of school, tutoring is a fantastic option. The benefit of having individualized instruction to thoroughly explain challenging topics can make all the difference in learning.

We all learn a bit differently and sometimes we may need some extra help in certain subjects. A high school student may be great at math, but have a hard time following the way their teacher explains concepts. Finding a tutor to match your learning style and slowly explain a subject in a way that is easy to understand will help you keep good grades and continue adding to your knowledge.

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Tutor Agency FAQ

Tutoring can strengthen your comprehension and learning skills in a variety of subjects. Whether you're falling behind and having a hard time understanding something taught in school or just want to have everything you learn solidified, a tutor is a great way to get one-on-one help. People who work with tutors usually do better on assignments and tests than they would otherwise.
Tutors can help identify areas where you need help with your studies. From there they will explain concepts in a way you understand to make sure you are able to continue building on what you learn. Tutors won't complete homework or assignments for you, but rather assist to make sure you can confidently do them on your own.
Depending on the tutoring service, you may be able to go in-person to sit down with a tutor. Otherwise, many tutoring services allow you to get help online either through chat or video conferencing. Both are effective methods! Decide how you learn best and look for a tutoring service that can cater to your needs in that way.
It depends on the tutoring service, what they will be helping you with, and how long you plan on having a tutor. Some people want a tutor for months to help them through an entire course at school, while others only need help for one or two sessions to better understand a concept they are struggling with.
Most tutoring services will let you know the area of expertise your tutor has. Many tutors have graduated from college and some even have master's degrees. Tutors are put through rigorous testing processes before being hired by a tutoring company to make sure they will be able to help the students who come their way.
Almost any! Tutors can help with the normal school subjects like math, English, writing, science, and others. You can also get help studying for a test like the ACT, SAT, GMAT, and others. There are tutors out there to help with just about any subject, from Kindergarten - College levels.
Absolutely! If you have a tutor who can help with two or more subjects, that is great. Otherwise, you can often work with a couple of different tutors from the same company to get help with all of the subjects you are working on.
There is no reason to be embarrassed to ask for help! Tutors work with students of all skill levels, capabilities, and backgrounds. Their job is simply to help people who need a little extra individualized attention to master a concept. It is an exciting thing to work with someone who is invested in your education and can help you confidently learn along the way!
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Continued from above...

You can find a tutor to help with just about every subject out there. Most commonly, people hire tutors to help with math, literacy, English, or science-based subjects like biology or chemistry. Regardless of the subject, tutoring can be done online or in-person depending on the tutoring company you go with.

Before hiring a tutor for yourself or for your child, there are a few things we recommend you keep in mind:

  • Cost. How does the cost of one tutoring company compare to another? Do you need a tutor for the long-term or just a one-off session to help with a certain concept you are struggling with? It's important to find a qualified but reasonably priced tutoring service.
  • Location. Will you need to travel to a certain location for tutoring services? Or can it be done from home?
  • Focus. What subjects and age groups does the tutoring service primarily work with? Make sure they have someone knowledgeable about your particular area of study.
  • Reputation. What do other clients say about their experiences with a company's tutors? Can you see reviews for individuals? What's the service's overall track record for client satisfaction?

TopConsumerReviews.com has reviewed and ranked a variety of tutoring services. We hope this information helps you find the right tutor to help you or your child feel confident in the learning process!

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