Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Home to Go Review

Friday, February 23rd

2024 Vacation Rental Site Reviews

Home to Go Review 2.5 Star Rating

Home to Go

2.5 Star Rating
  • Displays wide range of lowest-priced listings pulled from various partner websites
  • No direct booking through HomeToGo; acts as an intermediary between the customer and partner site
  • Transparent pricing to ensure no hidden fees and taxes

HomeToGo is a vacation rental search engine that claims to offer the "largest selection of vacation rentals" worldwide. Founded in 2014, the Berlin-based company operates in 25 countries across Europe, North America, South America, Australia, and the Asia-Pacific region.

User-friendly interface and efficient search experience

HomeToGo's user-friendly interface allows you to search and compare prices on vacation rentals from multiple platforms, offering a comprehensive inventory of listings. The site provides standard filtering options to narrow down your search based on accommodation type, amenities, and more. Additionally, the platform offers a convenient "search in the description" feature, allowing you to keyword search and quickly find specific details within lengthy property descriptions. This is particularly useful when looking for unique features or specific requirements.

Wide range of vacation rental options, but there may not be reviews

HomeToGo aggregates vacation rental listings from various partner websites, giving you access to a wide range of options. However, we noticed that there were some properties without any customer reviews either because the property was new or because the partner vacation rental company chose not to provide them. In such cases, you may need to visit other platforms to find reviews for a particular property, which is inconvenient.

Best Vacation Rental Sites

No direct booking through HomeToGo

While HomeToGo simplifies the search process, it acts as an intermediary between you and the actual property holder. When booking a property, you're actually submitting an inquiry request to HomeToGo, who then forwards it to the property holder. The property holder has 24 hours to accept or deny your request. It's worth mentioning that you might not always be approved, and there have been issues where the partner company is slow to respond to a request to book. In some cases, you might click on a HomeToGo listing and be taken instead to the partner company's website where you can book directly.

Fees, cancellation terms, and customer support dependent on partner company

HomeToGo strives to provide transparent pricing, ensuring there are no hidden fees or taxes. Once you click the "start booking" button, you'll see the full total, although the level of detail in the breakdown of taxes and fees may vary depending on the partner company. It's important to note that HomeToGo is not responsible for setting cancellation terms. These policies are determined by the partner, and it's advisable to review their terms before making a booking. While HomeToGo offers email and phone support Monday-Friday during regular business hours, you should contact the partner company with issues involving the nitty-gritty details of your stay.

Search results have mixed booking types

When looking at consumer reviews of HomeToGo, the experiences are mixed. Some users really like HomeToGo because it's easy to use, has convenient search options, and doesn't have hidden fees. They say it's a good alternative to other vacation rental companies that make it harder to tell at a glance how much you'll be paying for your stay. However, some individuals have encountered issues with HomeToGo. A common complaint is that they need to enhance the filtering options to display only rentals that can be booked through HomeToGo. It can be frustrating to click on a listing with the expectation of paying one price, only to be directed to another platform without information about additional fees, resulting in a higher overall cost than you saw on HomeToGo.

Best Vacation Rental Sites

Disappearing bookings after payment

Some users have raised more serious concerns. For example, there have been cases where customers paid in full for a rental through HomeToGo, but didn't receive any information or confirmation about their booking. One person even had their listing disappear after booking, and their credit card was charged with the money going to a company in Belarus. HomeToGo denied having any record of the rental or any association with the other company involved, leaving the user out of pocket with no help from HomeToGo.

Unexpected charges with no explanation or compensation

In addition to these incidents, other users have reported discrepancies regarding payment issues. For instance, one user booked a vacation through HomeToGo but had to cancel due to family circumstances. Despite HomeToGo's booking conditions stating that only the deposit would be taken as a penalty, they charged the full amount and hadn't refunded the money despite multiple attempts to contact them. While the partner company was responsive and investigated the matter, HomeToGo has remained unresponsive to the reviewer's inquiries about the unexpected charge. The reviewer expressed disappointment and mentioned the possibility of resorting to legal action to get their money back. Note that as of this review, HomeToGo was not accredited or rated by the Better Business Bureau.

Useful as a search tool, but book elsewhere

Based on these reviews, it's pretty clear that although HomeToGo may initially help save money by finding the cheapest deals, its disorganized handling of the booking process with partner companies could ultimately cost you. HomeToGo appears unwilling to take responsibility for their mistakes and are content with holding onto customers' money, often blaming the partner companies. It's probably a good idea to use HomeToGo to find the best deals and then book directly through the partner site to avoid any potential problems. For most of your vacation rental needs, we recommend our higher-ranked services.

What's the Best Website to Use for Booking a Vacation Rental?

Are you tired of the same old hotel experience when you go on vacation? Do you crave something more unique and personalized, where you can truly feel at home even when you're away? If so, then vacation rentals might just be the perfect solution for you.

If you've ever stayed in a vacation rental property, you already know their charm and allure. Unlike traditional hotels, vacation rentals offer a level of comfort, privacy, and flexibility that is hard to match. These properties are often privately-owned homes or apartments that are rented out to travelers on a short-term basis.

The Best Vacation Rental Sites Compare Vacation Rental Sites Compare Vacation Rental Site Reviews What are the best Vacation Rental Sites Best Vacation Rental Site Reviews

Vacation Rental Site FAQ

A vacation rental property is a fully-furnished apartment, condo, house (or even a castle, boat or RV!) that you can book for your next trip instead of a traditional motel/hotel. Many vacation rentals are privately owned, and the owners take pleasure in showing you everything they love about their hometown. It's a great way to get the inside scoop on your destination, from restaurants to activities.
A vacation rental is like having a home away from home. You'll have more room to stretch out, play games, eat and cook (if you want!), and maybe even throw in a load of laundry while you go explore your destination. If you're traveling with a large party - your kids, friends, extended family - a vacation rental will almost always provide the most value if you're staying for more than a night or two.
There are many well-known listing sites that let you browse by destination, number of guests, and desired amenities. Some vacation rental properties are more off the beaten path and not listed with the larger services; you can find those by searching for rentals in the area where you plan to travel.
Just about! (Maybe not in Antarctica though.) You'll have an easier time finding vacation rentals in popular tourist towns and their suburbs, but you may still discover something over the river and through the woods near Grandma's house too.
Most vacation rentals are fully furnished, with all of the linens you need for the bathrooms and bedrooms, kitchen equipment for cooking and eating meals, and often a washer and dryer. Depending on where you're traveling, you could get access to parking spots, a community pool, Wifi and more. Some really attentive property owners stock the bathrooms with spa-quality shampoo and conditioner, offer beach chairs and boogie boards for your use, and so on. You can almost always find a thorough description in the listing of what the rental has to offer.
Read the details to see what your vacation rental has. If it's not listed, it might not be there (e.g. Wifi, coffee maker, etc.). You can usually contact the owner before booking if there's something obviously missing. Also, most vacation rentals do not offer daily maid service; the cleaning is done after you leave, to prepare for the next guests.
Policies vary by owner and by listing service. Most have a required deposit that may or may not be refundable, depending on when you cancel: it's hard for rental properties to book last-minute guests. A travel insurance policy might be a smart add-on, whether you use a vacation rental property or not.
That's not common, but it does happen. It's a good idea to read through reviews from previous guests of the rental properties that interest you: that's usually the first indicator of whether or not a rental is going to be amazing or awful. But, if you book a rental and have problems - you arrive and can't get in according to the instructions you were given, the property is significantly different from what was described, you don't have running water or heat/AC - the listing service might have a toll-free number you can call to get help if you can't reach the property owner/manager.
Compare the Best Reviews

Continued from above...

Vacation home rentals come fully furnished and equipped with all the amenities you need for a comfortable stay, from kitchen cupboards full of cookware, to cozy living areas and comfortable bedrooms. It's like having a home away from home, complete with personal touches that reflect the unique style and taste of the owner.

One of the best things about vacation rentals is the sheer variety of options available. Whether you're planning a family reunion, a romantic getaway, or a solo adventure, you can find a vacation rental that fits your needs perfectly. Want to relax by the beach? There are countless beachfront properties waiting for you. Prefer a secluded cabin in the woods? You'll find plenty of those too. From urban lofts to countryside villas, there's something for everyone.

Unlike traditional hotels that are typically owned by large hotel chains or corporations, vacation rentals are often owned by individuals who use them as second homes or investment properties. These owners may be local residents or people from different parts of the world. Some vacation rentals are also owned by small property management companies or vacation rental agencies that handle the day-to-day operations on behalf of the owners. These agencies may handle tasks such as marketing, guest communication, and property maintenance.

How do you go about choosing the right vacation rental? That's where vacation rental websites come in. These platforms connect travelers with property owners, making it easy to browse and book the perfect vacation rental for your needs. Not all vacation rental websites are created equal, though. It doesn't matter how many properties they have if they don't offer good customer service or aren't responsive when you need assistance.

Here are some things to keep in mind when making your choice:

  • Reputation. You want to use a website that has a solid track record and positive reviews from previous users. Look for platforms that have been around for a while and have established themselves as trustworthy and reliable. Has the platform been rated by the Better Business Bureau?
  • Selection. The more properties a website has, the greater your chances of finding the perfect vacation rental. Top rental websites have extensive listings across various destinations, ensuring you have plenty of options to choose from, while others may be limited to one country. If you're looking for something special or traveling to a popular destination during a busy time, like a holiday or summer break, you'll have better luck finding a place to stay if the company has a large selection.
  • Pricing and fees. Some websites advertise a lower per-night cost on the search page than what you'll actually end up paying after cleaning and amenity fees. It's also a good idea to check if the vacation rental you're interested in is listed on multiple websites, as there may be price differences that could help you save some cash. Look for websites that offer transparent pricing and don't surprise you with hidden costs.
  • Cancellation policy. Life is unpredictable, and sometimes plans change unexpectedly. A flexible cancellation policy can provide peace of mind in case you need to modify or cancel your reservation. Make sure to read and understand the terms and conditions regarding cancellations, refunds, and any applicable fees. Does the property owner determine the terms of the cancellation period, or does the website have a blanket policy?

Ready for a vacay? To make it a breeze to find the perfect stay, Top Consumer Reviews has evaluated and ranked the best vacation rental websites currently on the market. We hope this information helps you find the perfect home-away-from home accommodations for your next trip, no matter where you want to go.

The Best Reviews of Vacation Rental Sites