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Factor Review

Wednesday, May 29th

2024 Vegan Meal Delivery Reviews

Factor Review 2.5 Star Rating


2.5 Star Rating
  • Price per serving: Starts at $10.99
  • Days of food: 6-18 meals a week
  • Shipment frequency: Weekly
  • Daily meals: Dinner and add-ons
  • Calories per meal: 400-600
  • Number of vegan meals: Factor says 35+; customers report 3-4 a week

Commonly known as Factor, Factor75 is a meal delivery service offering ready-to-eat, nutritious meals crafted by professional chefs. The origin of their name lies in the philosophy that 75% of your physical appearance and well-being is determined by your diet. Established in 2013, they've quickly become prominent in the realm of health-focused cuisine. This rise to fame didn't go unnoticed, capturing the attention of HelloFresh, a leading name in the meal-kit industry, which acquired Factor in 2020.

Complimentary wellness boosts for newcomers

Factor greets newcomers warmly, offering generous discounts. Upon visiting their website, we were presented with a tempting deal: 50% off the first month and an additional 20% off the following month for subscribing to text updates. They also promised complimentary wellness shots for the duration of our subscription.

Servings start at $10.99

Venture over to the "Our Plans" section and click on "Vegan & Veggie" to kick things off. Here, you'll find options ranging from 6 to 18 meals per week. Unlike other services that ask about the number of diners, this method sidesteps any potential for number-crunching headaches. Opting for 8 meals totals $103.92, breaking down to $12.99 per serving. Scaling up to 18 meals nudges the price per serving down to $10.99. It's worth noting, though, this rate is slightly steeper compared to some rivals, with the most affordable competitor on our list dishing out meals at just $4 each. After picking your plan, you'll enter your email and payment details, and then comes the meal selection. Here's the catch: there isn't a dedicated "vegan" plan, so you'll need to comb through the weekly offerings to spot your vegan-friendly choices. It's a bit of a letdown, isn't it? It might make vegans feel a bit like an afterthought rather than a priority.

Supposedly fresh, not frozen

Factor's offerings, put together by expert chefs, are ready-to-eat with zero preparation required from you. Factor claims that their meals are always fresh and never frozen and only need to be quickly heated in the microwave before enjoying. This vegan meal delivery service claims to provide over 35 vegan/vegetarian meals and more than 45 additional items.

Challenges in spotting vegan choices

However, it becomes difficult to find vegan options on the general menu tab of their website. There is no filter for meatless meals, so vegans are left to guess at their dining prospects. Although vegan items are supposed to be marked in the meal title, we only found a couple of options during the week we looked. This scarcity leads us to speculate that maybe the dishes you'll be eating as a vegan are just the regular items on the menu but with plant-based protein substitutes - but Factor does not clarify.

Best Vegan Meal Delivery

Supplier details are unspecific

Factor touts its ingredients as being procured from a "network of trusted partners." However, this description doesn't quite cut it for us. They stop short of providing specific names or locations of these suppliers, unlike some competitors who are more transparent. This leaves us questioning the identity of these so-called trusted partners and why we should extend our trust to them. Factor asserts that their plant-based offerings are free from antibiotics, refined sugars, or GMOs and remain fresh for up to 7 days post-delivery.

Customer support dodges the hard questions

There's a murmur of skepticism among some Reddit users regarding the authenticity and quality of Factor's ingredients. While many reviews commend Factor for its use of organic and grass-fed components, a customer voiced concerns that since HelloFresh's acquisition, the quality might have dipped. Inquiries directed to Factor seeking clarity on their ingredient sources were met with evasive and unconvincing responses. It took a phone call for a customer service representative to reluctantly admit that while the vegetables might be organic, the meat is often of a "low quality." This might be somewhat reassuring for vegans, but it's hardly a comforting thought overall.

Pausing and skipping: a breeze

Adjusting your Factor deliveries is a straightforward process. Whether you're using their website or app, you just need to log in, pinpoint the week you wish to modify, and hit the "Edit Delivery" button. From there, skipping a week is as simple as selecting the "Skip Week" option. The added bonus is that you're not billed for any weeks you decide to skip, offering the flexibility many seek. Do remember, though, that this pause only applies to the current week, and your regular deliveries will kick back in the next week unless you intervene again.

Cancellation: a bit of a hassle

On the flip side, when it comes to canceling your Factor account, the process isn't as user-friendly. You can't just toggle off your account in the settings; instead, you must contact Factor's customer support directly, either through email or phone, to request account deactivation. This requirement earns a stern eyebrow raise from us. After all, why should a service have the final say over your personal and financial details? It's a point of contention for many and something to keep in mind if you're considering signing up.

Best Vegan Meal Delivery

Elusive shipping costs

Navigating Factor's website for essential details can be a bit of a treasure hunt. A prime example is their shipping fees. Only by delving into the depths of their Terms and Conditions did we unearth a figure of "approximately $9.99" for delivery charges. However, this seems to fluctuate, with some customers reporting a slightly higher fee of $10.99.

Groceries stay cold

Factor ensures your meals stay chilled until at least 10 pm on delivery day, thanks to insulated liners and gel packs. This means you can clock extra hours at work without fretting over your food spoiling. Deliveries, managed by third-party couriers, generally land before 9 pm. If you're out, they'll leave your package at the door. Inclement weather? They'll aim to deliver as soon as it's safe. And if your place is somehow unreachable, expect a personal outreach from Factor to arrange an alternate drop-off point or date to suit your schedule.

Looks good on paper

Factor holds a solid 4.0 rating average on Trustpilot from over 46,000 reviews and an "A+" from the Better Business Bureau. But what's the real scoop from the vegan community? There's a clear desire for more distinct vegan options. One customer expressed frustration, noting that vegetarian and vegan dishes aren't separated into distinct vegan plans, which leads to confusion and dissatisfaction during the meal selection process, especially when ingredients aren't up to vegan standards. Misleading advertising about the freshness (with some items arriving frozen) and preparation time of meals (taking longer than 2 minutes in the microwave) has also left some customers feeling misled.

Doesn't satisfy vegans

A particularly telling experience came from a vegan who faced challenges with non-vegan choices being mixed into their selection. After discovering the ingredients weren't strictly vegan, they attempted to cancel their membership, only to be charged and sent the non-vegan meals anyway. To add insult to injury, customer service was less than sympathetic, denying a refund and demonstrating a lack of understanding of vegan needs. This, combined with the significant price tag, left the customer feeling undervalued and disappointed.

Try one of our top services instead

In short, Factor could be doing better. They're not very clear about shipping costs and where they get their ingredients from, which is concerning. It would also be much better if they clearly showed which meals are vegan and kept them separate from the vegetarian ones. Hearing that some vegans got dairy in their orders doesn't help their case. Plus, the fact that you can't cancel your subscription without going through customer support is a real drawback. With all these issues in mind, it might be wise to look at other services before settling on Factor.

Which Vegan Meal Delivery Service is the Best?

As the vegan lifestyle continues to gain popularity, the online market is brimming with a cornucopia of vegan meal delivery options. Picture a new lifestyle where the delectable, plant-based cuisine you typically only get when you go out to eat meets the convenience of home delivery. Whether you crave globally-inspired vegan dishes or simple, hearty vegan meals, there's something to satisfy every palate, delivered right to your kitchen.

For those seeking a premium dining experience, there are gourmet options that mimic fine dining quality. On the other hand, budget-friendly meal kits and prepared meals are available too, offering diversity and nutritional value without breaking the bank. Plus, there are specific options available for people with gluten-free, organic, or low-calorie preferences, so that everyone's dietary needs are taken care of.

The Best Vegan Meal Delivery Compare Vegan Meal Delivery Compare Vegan Meal Delivery Reviews What are the best Vegan Meal Delivery Best Vegan Meal Delivery Reviews

Vegan Meal Delivery FAQ

Vegan meal delivery services are companies that prepare and deliver meals made entirely from plant-based ingredients, ensuring they contain no animal products or by-products. They offer a convenient solution for those following a vegan diet, providing a variety of meal options that are both nutritious and flavorful. These services often offer subscription plans or a la carte options and deliver meals right to your doorstep.
To confirm a meal delivery service is genuinely vegan, look for clear labeling on their website and menus. Reputable services will specify that their meals are 100% plant-based and free from animal products. Additionally, check for certifications or endorsements from recognized vegan organizations, and read reviews from other vegan customers to ensure the service meets strict vegan standards.
Many vegan meal delivery services cater to additional dietary needs such as gluten-free, soy-free, nut-free, or low-carb diets. When signing up, you can often filter meal choices based on these preferences. However, it's always a good idea to contact the service directly if you have specific dietary requirements or allergies to ensure they can accommodate your needs.
The cost of vegan meal delivery services can vary, but they are generally comparable to non-vegan services. Prices depend on factors like ingredient quality, meal variety, and portion size. While some premium vegan meals with exotic ingredients might be pricier, there are also budget-friendly options available that provide value without compromising on quality.
Vegan meal delivery services offer a wide range of culinary options, from traditional dishes made with plant-based ingredients to innovative, gourmet vegan creations. You can expect international cuisines like Italian, Mexican, or Asian, as well as classic comfort foods, salads, and more. These services aim to keep their menus interesting and varied to accommodate different tastes and preferences.
Most vegan meal delivery services operate on a subscription model, where you choose a plan based on the number of meals you want each week or month. You typically have the flexibility to customize your menu choices, skip weeks, or pause/cancel your subscription as needed. Some services also offer one-time purchase options without the commitment of a subscription.
Many vegan meal delivery services prioritize eco-friendly packaging, recognizing the importance of sustainability to their customer base. Look for services that use recyclable, biodegradable, or compostable materials. However, packaging standards can vary, so it's worth checking a service's environmental policies if this is an important factor for you.
The shelf life of meals from a vegan delivery service depends on the type of meal and storage conditions. Freshly prepared meals or meal kits usually last 3-5 days in the refrigerator, while frozen meals can last several weeks to months in the freezer. Always check the use-by dates and storage instructions provided with your meals to ensure optimal freshness and safety.
Compare the Best Reviews

Continued from above...

As you explore, you'll be greeted by an extensive selection of meal types spanning various cuisines - think Mexican, Indian, or classic American, just to name a few. You may stumble upon a creation that resonates perfectly with your vegan lifestyle, blending unique flavors and ingredients that are both satisfying and health-conscious.

The ease of online shopping includes efficient search tools. Looking for a high-protein vegan dish? A few clicks allow you to sort meals by dietary preference, calorie content, or preparation time. And if you're undecided about your next meal, many services provide personalized recommendations or expertly curated collections based on your previous selections - like having a personal vegan chef at your fingertips.

For those in need of extra guidance, some services offer nutritional consultations or customizable meal plans. If supporting local enterprises and farmers is important to you, consider options that source ingredients locally.

Before settling on a vegan meal delivery service, consider the following aspects:

  • Menu diversity. A wide range of choices is crucial for keeping your vegan diet interesting. Whether you love exploring international flavors or enjoy the familiarity of classic vegan dishes, diversity in the menu is essential for a fulfilling meal plan.
  • Cost and subscription options. While the allure of convenience and variety is tempting, it's important to weigh the cost, including any delivery charges. Look for subscription models that offer flexibility to skip weeks or cancel easily, adapting to your lifestyle and budget needs.
  • Quality of ingredients and ethical practices. For many, choosing vegan meals is not just about health but also ethical considerations. Opt for services that use organic, non-GMO ingredients and practice sustainable and ethical sourcing.
  • Ease of preparation. Whether you're a time-strapped individual or a culinary hobbyist, select a service that matches your lifestyle and cooking preferences.
  • Packaging and delivery standards. Look for efficient, eco-friendly packaging and a reliable delivery system. It's important that the service consistently delivers fresh, well-packaged meals.

To assist you in your quest for the ideal vegan meal delivery service, Top Consumer Reviews has thoroughly evaluated and ranked the top choices available. Our guide is designed to help you find a service that not only tantalizes your taste buds and fits your budget but also adds ease and excitement to your vegan dining experience. Enjoy your culinary journey!

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