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Automobile inspections are an essential part of ensuring that your vehicle is safe and roadworthy. Whether you're buying your next car or just want to make sure that your current vehicle is compliant with state laws, it's important to have it inspected.
While it can be tempting to skip inspections to save time and money, the consequences of a neglected car can be dire, both for you and for others on the road. Fortunately, there are many businesses and services available to check into a car's history and make sure you're not getting scammed on your next car.
Friday, April 18th
CARCHEX is a long-standing option for vehicle inspections. They work to provide an all-around approach to serving your automotive needs, providing vehicle inspections, protection, auto insurance, and auto finance. The company has been in business for over 20 years and has relationships with industry-leading automotive companies such as Kelley Blue Book, CARFAX, and even the official DMV website. CARCHEX is available to users 24/7 and offers inspections starting at $129.95.
Easy process with 24/7 service
To get your vehicle inspected, you just need the vehicle's zip code, year, make, and model. Customers are presented with two straightforward package options regardless of their vehicle information. Pricing can vary slightly depending on the specifics of the vehicle, but the Silver and Gold options for inspections have clearly marked price minimums, so you know a ballpark price before you get started.
Comprehensive inspection report
CARCHEX provides a very comprehensive inspection report, which includes all of the following:
Silver and gold standard
CARCHEX offers two packages to choose from - the Silver and the Gold. Both of these include the comprehensive inspection report.
Fast and wide database of cars
One of the things we loved about CARCHEX is that they're fast. Customers can enter the VIN number of a vehicle they are interested in on the CARCHEX website, and if that vehicle has already been inspected, you can access the information right away. If not, an inspection can typically be completed within 2-3 days of placing an order, and the inspection can take place wherever the vehicle is located Monday - Friday within normal business hours. CARCHEX employs ASE-certified mechanics who are sent to the inspection location. These mechanics are guaranteed to have worked in the automotive industry for years to ensure that customers receive accurate and thorough inspections.
Stands out as a customer favorite
In terms of customer satisfaction, CARCHEX checks out. The company has earned accreditation and an "A+” rating from the Better Business Bureau. CARCHEX has an average of 4 stars across different review sites with over 75% of the ratings being 5 stars. These positive reviews noted that clients loved the customer service at CARCHEX. Review after review noted the professionalism of the CARCHEX representatives and one reviewer specified that they didn't feel pressured by CARCHEX as they continued researching cars. The lower reviews revealed some concerns from customers about the warranty plans with CARCHEX. Others felt that it was hard to get a hold of service representatives. However, only 11% of the reviews on the site were low-scoring .
Check out CARCHEX ASAP
Overall, CARCHEX is a trusted one-stop shop for all things automotive, providing well-rated services for vehicle inspections. CARCHEX offers easy and accessible 24/7 service with inspections starting at $129.95. Their Silver and Gold packages provide customers with options for standard inspections or those with CARFAX certification. With CARCHEX's positive reviews for their customer service, an "A+" rating from the Better Business Bureau, and partnerships with leading automotive brands in the industry, CARCHEX checks out as the top option in this review.
Pomcar is a pre-purchase inspection service that's been open for just a few years. However, it's already built itself a fantastic reputation with consumers and stands out as a trustworthy and competitive option for vehicle inspections. Their process promises to be customer-focused, so until they confirm there is a technician available to do your ordered inspection, you won't be charged. Their pricing ranges from $180-$195 depending on how detailed you want the report to be.
Three different inspection types
Pomcar offers three different tiers of inspection: Starter, Experienced, and Professional. The tiers have minimal differences, and all of them are competitive with the rates at other inspection companies. The pricing is as follows:
Simple and user-friendly process
The Pomcar process is a simple one that involves several steps. First, you need to choose the vehicle that you want to inspect and provide the seller's contact details. You can also request up to three checks for things you personally want the inspector to look for. After that, a Pomcar technician will be selected based on their location, availability, and experience with the specific make and type of vehicle. The technician will then confirm the vehicle's availability with the seller and schedule an inspection at a convenient time. Pomcar only charges you once the inspection has been scheduled.
Broad inspection report
The inspection itself is a comprehensive 270-point pre-purchase inspection. The inspections can include the following elements:
However, some of these like the VIN certification and diagnostic scan are reserved for the highest price tier.
Only uses ASE-certified technicians
We loved that the Pomcar network only accepts experienced technicians who meet their high standards. The majority of these technicians are ASE-certified. So, Pomcar's pre-purchase inspections provide in-depth analysis, from a professional and certified eye, leaving no room for interpretation, adding meaningful insights to the Pomcar report.
No database, but previews available
While Pomcar doesn't have an online database like some vehicle inspection options, where you can review all previously-inspected cars, Pomcar does offer sample inspection reports. That way, you know exactly what you're getting before you purchase. These are real reports from real cars with all of the key information that you'll receive when you purchase an inspection. These are easily accessible from the landing page of the Pomcar site or from their side navigation bar.
Top rated by users and BBB
In terms of user satisfaction, Pomcar is accredited by the BBB and it has an "A+” rating despite only being in business for a few years. On top of that, the business has a 4.1-star average rating out of 5 stars across different customer review sites. The positive reviews noted that they loved the personal touch of Pomcar. For example, customers received emails from Pomcar immediately after submitting their request for an inspection.
Great customer reviews
Clients also noted that the process of filling out the forms and getting the inspection set up was extremely user-friendly. Users agreed that the reports were detailed and helpful for the purchase of their used vehicle. The few negative reviews for Pomcar complained that the customers were frustrated by rescheduling the inspection because they were on tight timelines, and others noted that they felt the price was too expensive. However, Pomcar representatives have addressed all of these negative reviews to attempt resolutions with those clients.
Impressive service
Pomcar is a pre-purchase inspection service that has made a name for itself in a short period of time. Their customer-focused process ensures that clients are not charged until there is a technician available to do their ordered inspection. With three different tiers of inspection, Pomcar offers competitive pricing for their comprehensive 270-point pre-purchase inspection, which is the highest number of points in this review. Their network of experienced technicians who meet their standards and are ASE-certified ensures in-depth analysis from a professional and certified eye. Although they don't have an online database of all inspected cars, Pomcar provides sample inspection reports that are accessible from their landing page.
Strong choice
With a positive reputation from customers and accreditation by the BBB, and a modern, user-friendly website, Pomcar easily scores high in our review of vehicle inspection services. They should be a strong contender in your decision when you purchase your next car.
Automobile Inspections has been providing comprehensive vehicle inspection reports for long-distance car buyers since 1995. With a network of over 800 inspectors across the USA and Canada, they offer auto appraisal services internationally.
Wide range of vehicles
Offering comprehensive options like vehicle inspections for classic cars, used cars, antique and vintage cars, muscle cars, street rods, motorcycles, RVs, and more, Automobile Inspections stands out among the competition. The company operates throughout the United States and parts of Canada with competitive inspection prices starting at $199.
Inspection process is straightforward
Ordering an inspection from Automobile Inspections is a straightforward process. Customers can order an inspection online by selecting the category their vehicle fits into from six different options. You can choose from any of the following:
Signup is simple, packages are extensive
After selecting a car type, customers provide their name, phone number, email, address, payment information, and specific package option choices. The online form is simple and fast to use, and package details are extensive, leaving customers with no questions about what they are paying for. Reports include a thorough examination of the vehicle's condition, including the bodywork, full exterior and interior inspection, engine, test drive, electrical, and underbody among others. Reports will cover the body, paint, signs of accident damage, rust, or Bondo as well as function checks of the engine, test drive, underbody, tires, wheels, instrumentation, and interior.
Pricing is transparent and competitive
Automobile Inspections offers one clear-cut price for each vehicle type, except for Used Cars and Trucks which have two different packages to choose from. Pricing for the car types is listed as follows:
For the Used Car and Truck options, customers can choose between Basic and Full reports. The basic report starts at $199, while the full report is priced at $349. The difference in price includes more thorough inspections of the underbody, trunk, engine, paperwork, and extra checks in all the other categories too.
No questions about what you're paying for
One of the reasons that Automobile Inspections stands out is its transparent pricing and report details. Every type of inspection is laid out on the website with absolutely zero questions left as to why you're paying the asked price and what you get for your money. Compared to other options in our review, Automobile Inspections' clear pricing is available prior to putting in your car's information. This, in particular, is essential for boosting customer confidence.
A+ service with testimonials
In terms of customer satisfaction, Automobile Inspections has received an "A+” rating from the Better Business Bureau. Customers who gave the company 5 stars noted that this was one of the best places that they found for judging the quality of luxury vehicles. Customers also loved that the company works across borders. Canadian testimonials said that Automobile Inspections made it easy to learn more about cars for sale in the US and make an informed purchase. There are hundreds of positive testimonials on the Automobile Inspections website that are worth checking out if you're not sure about the company. Customers who didn't love Automobile Inspections were frustrated by the price. Reviewers felt the price was higher than competitors and not worth the extra for the service.
Service is worth the price
Overall, Automobile Inspections is a reputable company that has been providing comprehensive vehicle inspection reports for long-distance car buyers since 1995. Their network isn't as large as some companies, but they offer services across the USA and Canada. The company's focus on providing thorough inspections for a wide range of vehicles, transparent pricing, and excellent customer service has earned them an "A+" rating from the Better Business Bureau and many positive testimonials from satisfied customers. While some reviewers have noted that the price is higher than competitors, the level of service provided by Automobile Inspections is thorough, making it a valuable investment and worth looking into to inspect your next dream car.
Car Saints is an inspection service that provides a network of experienced vehicle inspectors across the United States. The business has been open since 2012 and aims to offer the best possible service to both buyers and sellers of vehicles, regardless of their location. Car Saints provides impartial third-party inspections of used vehicles. Their pricing is a little confusing, but it is all marked on the site and easy to find.
Good options, but package confusion
Car Saints offers six easy-to-find vehicle inspection package tiers on their website. The first three, Car Saints Basic, Car Saints EMR, and Car Saints Classic, are listed on the front page. The prices on this page start at $159.99. However, when you click the call-to-action to begin your inspection order process, the page opens up to six options that have different names from the first three - along with completely different prices. So, it's not completely clear if the Basic, EMR, and Classic are available for purchase or not, as they aren't selectable.
What's offered
Here's a layout of the pricing. On the first page you see the following options:
However, these choices can't be clicked on. When you travel to the next page, you see the following pricing options from the selectable options which can be clicked on for purchase:
Free database for previously reviewed cars
One thing we love about Car Saints is that they offer an easy-access database of all the cars they have already inspected, and you don't need to pay a dime or even make an account on their site to view the results. You can search the Car Saints database by the make of the vehicle, the state the vehicle is located in, or by body style. Once you select your search, you can narrow down the parameters to look for the car you want. If it's already been inspected by Car Saints, you're good to go.
Website needs updating
However, a place Car Saints could improve is their website. While the design itself is fresh and modern, there are some errors across the site that make it feel less polished and trustworthy than it should. The confusing packages and prices are one area they could improve. There are also some typos across the site such as "Car Saint” on one listing instead of Car Saints.
Few reviews, but Car Saints gets top marks
In terms of customer satisfaction, there just aren't enough reviews out there to get a good read on Car Saints. There are just under 20 total reviews across different sites, and Car Saints isn't rated by the BBB. However, of the reviews that exist many of them are positive. On Yelp, there are just 10 reviews, but all of them are 5 stars out of 5.
Positive customer reviews
The feedback from users noted that the service from Car Saints was fast with one reviewer noting that his inspection was started within 3 hours of ordering. Multiple reviews noted that Car Saints was the "best place” to order an inspection from, and several reviewers said that they used the feedback from others at Yelp to make their decision to use Car Saints, and felt it was completely worth the risk on a company with so few reviews.
Good middle-ground option
Car Saints offers a valuable service to both buyers and sellers of used vehicles across the United States. Their network of experienced inspectors and easy-access database of previously inspected cars are particularly noteworthy. However, their confusing pricing structure and lack of customer reviews may leave some potential clients unsure of what to expect. Despite this, the few reviews that are available are overwhelmingly positive, indicating that Car Saints is worth a chance. Because of this, they earn a middle ranking in our review.
LemonSquad is an automotive company whose name is based on the concept of a "lemon” vehicle, or one that has a significant defect that requires constant repairs or is unsafe to drive. Thus, LemonSquad promises to specialize in helping customers avoid buying "lemons” as they search for their next dream car.
Variety of inspection packages
LemonSquad offers a variety of inspection packages that vary based on the car you want inspected. The lowest price starts at $189, and can go up to $613.97 if you choose the most expensive package with all the possible add-ons. However, if you're looking to get a standard car inspection, the price will start at $199.
Comprehensive standard reporting
Lemon Squad offers six different inspection packages, depending on the type of vehicle that needs to be inspected. Each package includes a comprehensive mechanical inspection, a computer diagnosis of the engine, transmission, ABS, and airbag, an inspection of the steering, brakes, and suspension, fluid level checks, and more than 25 pictures. The inspector will also look for previous damage.
6 vehicle inspection pages to choose from
LemonSquad offers six different inspection packages for you to choose from. These are organized by the type of vehicle you're purchasing, and include the Exotic, Standard, Classic, Commercial, Motorcycle, and RV.
CARFAX available
On top of vehicle types, LemonSquad offers a few add-ons and extras as well. If you're not satisfied with the standard inspection options, you can add a CARFAX vehicle report for $34.99, a market value assessment for $49.99, and/or a verbal inspection report for $29.99. We love the final option because if a customer isn't well-versed in technical jargon, the verbal report allows the customer to speak to a LemonSquad representative and ask any questions they have about the vehicle report.
Inspections across the nation
One of the most impressive things about LemonSquad is that they offer nationwide coverage. No matter where you live in the USA, LemonSquad has an inspector in your area who can take a look at the vehicle you're eyeing. Their technicians are ASE certified, and inspections traditionally take 2 business days, though LemonSquad does note that there is a possibility for extensions based on location or how many technicians are available at the time you order. You can place your inspection online or over the phone.
Ratings have fallen for LemonSquad
Unfortunately, in terms of customer satisfaction LemonSquad has fallen slightly in recent years. Previously the service had received an "A+” rating from the Better Business Bureau, but now they have an "NR” rating because LemonSquad was acquired by Wrench Inspection Company, LLC. Unfortunately, this company has no current information on the BBB site, as the page was being updated at the time of this review. According to user reviews, this NR rating may be due to poor customer experiences as well as the company's acquisition. On sites outside of LemonSquad, the company has received an average rating of 2 stars out of 5. However, on the LemonSquad site, there are only 5-star reviews, so it may be important to take those with a grain of salt.
Customer reviews for LemonSquad aren't so sweet
Positive reviews covered that having a vehicle report from LemonSquad was essential to feeling confident in buying a new car. Customers also noted that LemonSquad found details about cars they were going to buy that changed their minds about the purchase. For example, one user noted that the dealership lied about a bent bumper that LemonSquad found and photographed that the customer may not have known about prior to purchasing the vehicle. The 1-star reviews, which make up the majority of feedback about LemonSquad, noted that inspections were incomplete with errors including inspectors who didn't drive the car (despite that being included in the package) or who never looked inside the car or under the hood. Other unsatisfied customers complained that they couldn't get a hold of customer service representatives after paying.
Great features but poor reviews
Overall, LemonSquad seems like a decent option for those who are in the market for a used car and want to avoid buying a lemon, but there are some things to watch out for. The six different inspection packages and nationwide coverage make it a competitive option. Additionally, the ability to add extras like a CARFAX vehicle report and verbal inspection report is a nice touch for those who want additional information. However, the company's recent acquisition and resulting NR rating from the BBB, along with negative reviews from customers regarding incomplete inspections and difficulty reaching customer service representatives, are concerns to keep in mind. So, because of these concerns, LemonSquad sits around the middle of the pack in our review. Despite the positives, there are more trustworthy options to go for.
Pep Boys started back in 1921 as a local mechanic shop. Now, Pep Boys is a popular franchise with locations across the country.
One-stop shop
When it comes to cars, Pep Boys is the ultimate one-stop shop. Pep Boys and their ASE-certified Technicians claim to cover all your automotive needs, from oil changes to transmission maintenance and everything in between, including inspections. Pep Boys has a wide-reaching presence in the United States and Puerto Rico, boasting over 1,000 locations and 9,000 service bays to help you get your car inspected wherever you are. However, there's only one inspection option with Pep Boys, which is limited compared to some of the competition, but the $129.99 price is very competitive.
One inspection for all
With Pep Boys, you can prepay for your assessment online, but you do have to take your car in person for the actual inspection. The price is regularly $129.99, but there are often sales. For example, at the time of this review, the inspection was on sale for $74.99. This inspection includes a 160-point assessment including a review of all major systems and common problem areas. Some of the assessment areas are:
All inspections from PepBoys include a CARFAX history report with the service price.
You have to be there in person
Pep Boys works a little differently from some of the other options we evaluated. This service does require the car owner to take the car to a Pep Boys location to have it inspected. While other options in this review offer inspections anywhere across the country, even sending technicians out to the car's location, Pep Boys is more limited. You will have to drive your car to Pep Boys to complete the inspection. Thus, this service will be better for customers who are looking to sell their car or complete the required yearly vehicle inspection required by law in some states.
All technicians are certified
One thing we love is that all of the technicians at Pep Boys are ASE certified. These technicians have completed the required training and have obtained their Automotive Service Excellence Certified Master Technicians requirements, meaning they are qualified to work on every mechanical, electrical component, and system in a vehicle.
Positive reviews for speed and friendliness
In terms of customer satisfaction, Pep Boys sits at about the middle of the pack. The Pep Boys company was acquired by Icahn Enterprises in 2016. Icahn has an "A+” rating from the BBB despite Pep Boys itself being unrated. In terms of reviews, Pep Boys has earned 2.8 out of 5 stars on average across review sites, which doesn't build the most confidence in the business. In terms of positive reviews, customers gave Pep Boys 5 stars for the speed of their service and how friendly their technicians are.
Some mixed reviews as well
While most of the reviews are not for the inspection service, the general consensus is that Pep Boys is an honest mechanic business, and they won't lie to you to make more money on fixes. However, the lower ratings for Pep Boys completely disagree with these positive reviews. Users noted that Pep Boys overcharged them for things like oil and tire alignment, as well as taking an hour longer than they promised. Similarly, most of the reviews focus on non-inspection services, but with the higher volume of poor reviews, Pep Boys doesn't stand out as an example of customer service.
Good if you're selling your car
Overall Pep Boys is a more limited option compared to other options in this review. You have to go in person to get your car inspected, making this service better for individuals looking to sell their cars or those who need to complete annual inspections by state law. And despite having ASE-certified inspectors and a long-standing business, Pep Boys isn't very popular with reviewers. The feedback offers conflicting reports on effectiveness, prices, and trustworthiness, with the negative reviews far outweighing the positive on all review sites. Thus, Pep Boys gets a lower-than-average rating from us since customer satisfaction is essential, especially with something as important as your car.
AiM has been in the vehicle inspection business since 2005, inspecting over 12,000,000 vehicles each year across all 50 states. They offer a wide range of services to their customers, including inspections, wholesale floor plan audits, and insurance claims management.
Both new and used cars
Their inspection services cover new and used cars and are designed to verify their condition, prevent damage during transportation, and provide peace of mind to potential buyers. The options include inspections for buyers and dealerships, so AiM is a great place to go for both business and personal purposes. There are no prices available without first putting in your car's VIN and other pertinent information.
Inspections for private customers and dealerships
AiM's has a variety of inspection options, including new car inspections, pre-purchase used car inspections, and dealership used car inspections. For new vehicles, they conduct "cause and effect" studies to identify problem areas in the transportation process and recommend preventative measures to protect them from damage. For used cars, they conduct damage classification and identification, repair verification, insurance estimates, buybacks, and custom studies. Pricing for all of these depends on the particular vehicle submitted for evaluation.
Four inspection options
For customers looking to buy a pre-owned car and verify that it's a safe option, AiM offers the pre-purchase used car inspections. There are four different packages: Preferred, Plus, Premier, and Commercial.
Nationwide services
One of the reasons AiM is popular is that they have services nationwide, with 1,200+ full-time, professional inspectors. With car experts spread across the country, they promise top-tier service anywhere in the US. With full-time employees, they can get to your inspection right away and provide accurate and timely information before your next automobile purchase.
Not popular with reviewers
Despite its impressive reputation and awards from AVIS, AiM does have a few areas of concern to keep in mind. The company is not rated by the BBB, and doesn't have a lot of customer reviews, although AiM is highly reviewed as a place to work. AiM's auto inspection services have an average of 2.5 stars out of 5. It's important to note that there are fewer than 100 total reviews, so this 2.5-star rating may not completely represent consumer opinions of this service.
Mixed reports
Happy customers noted that using AiM's inspection service saved them from buying a car that would have been completely unsuitable. However, in lower reviews, some customers have reported issues with the accuracy of their reports, that inspectors didn't complete all the steps like test driving, and many customers mentioned difficulty in reaching customer service representatives.
Customers don't recommend it, and neither do we
While AiM seems reputable, we don't love that they don't offer clear prices, or even minimums on the site before adding your personal information. With this in mind as well as the less-than-stellar user reviews and customer complaints, AiM isn't one of the top-rated options in this review. It may still be worth looking into as a service that has won a few awards, but if customer satisfaction is your top concern, you may want to keep searching.
Your Mechanic offers a pre-purchase inspection service that provides customers with the convenience of having their car inspected at their location. The inspection includes a 150-point check that is competitive with other options in our review.
Inspections are outsourced
It covers various aspects of the car's condition, including fluids, brakes, tires, and engine. Your Mechanic also offers a variety of other services including oil changes, diagnostics for cars that won't start, battery replacement, and towing among other options. However, when you dig into the inspection properly, it's clear that Your Mechanic doesn't actually do their own inspections. Instead, they outsource to another company.
A little misleading
What we don't love about Your Mechanic is that they talk about the inspection mechanics as if they work for the company itself - when, in reality, the inspections are outsourced to a different company. In fact, if you check out our review for LemonSquad in this category, you'll have a clear idea of what Your Mechanic offers, as they used LemonSquad for their inspection service. So, when Your Mechanic claims to have ASE-certified mechanics at their disposal, they're really talking about the mechanics at LemonSquad.
Prices are the same despite outsourcing
Based on the prices seen in the LemonSquad review, the cost of jumping from Your Mechanic to LemonSquad isn't any extra. The price for an inspection still ranges between $189- $613.97 and a standard vehicle inspection for the average car or truck starts at $199. So, Your Mechanic doesn't add any cost to the top for going through their website. However, it remains that Your Mechanic is not its own inspection service.
Customers aren't impressed with other services
In terms of customer satisfaction, it's clear that if you want to use the services offered by Your Mechanic, it may be better to look somewhere else. Your Mechanic has an "F” rating from the BBB as well as only 1 star from consumer reviews and only a 2.8-star average across different review sites. So, users aren't even impressed with the variety of other services offered by Your Mechanic.
Look anywhere else before Your Mechanic
Overall, there isn't really a great reason to use Your Mechanic over other options in this review. While Your Mechanic does offer a range of services, it's clear that there are better options available in the market. The fact remains that Your Mechanic outsources its inspection services to another company in this review that is much higher rated. Furthermore, Your Mechanic's customer satisfaction ratings are far from impressive, making it the last choice option in our review. Moreover, the cost of using Your Mechanic is not any cheaper than using the outsourced inspection service directly. Why bother?
Regular vehicle inspections are required by law in most states. Inspections help to identify potential safety hazards before they become major problems. Regular inspections can also help you save money in the long run by catching minor issues before they turn into costly repairs. Most people can get a basic inspection done at their local mechanic.
Regardless of whether your car is coming from a dealership or through a private sale, it's always safer for you to get a vehicle inspection done. This is especially true in states like Florida, where regular inspections are not required by law. Whether it's a regular used car, a classic car, or an antique car, each comes with its own host of problems.
With classic cars, you can find parts that have been replaced or even the entire engine was taken out, making the classic car worth much less than the asking price. If you're buying from a dealership, usually these cars have been inspected already. If you want someone in your corner, though, hiring an outside inspector can help you avoid buying a lemon from the dealership or keep you from missing problems you'd be left repairing if you purchased the vehicle.
When it comes to finding a reputable inspection service, there are several factors to consider. First and foremost, you want to make sure that the service is licensed and certified. This ensures that they are following state regulations and have the proper training and equipment to perform inspections correctly. This is especially important if you live somewhere where regular inspections are required by law.
If you're still not sure where to start looking for a good vehicle inspector, here are a few key factors to keep in mind:
To help you feel confident about ordering your next vehicle inspection, Top Consumer Reviews has reviewed and ranked the best companies that offer inspections online today. We hope this information helps you feel confident about your next car and supports you through your purchase or ongoing maintenance!
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