Tuesday, January 21st
2025 Virtual Mailbox Service Reviews
Post Scan Mail
- Over 400 mailing addresses to choose from
- View your dashboard via desktop or mobile app
- 30-day money-back guarantee
- "A+” rated by the BBB
- In business since 2012
Anaheim, California is where Post Scan Mail calls home, but you'll have more than 400 addresses in the US and internationally to choose from. The company has been in operation since 2012.
Post Scan Mail has your back
Many virtual mailbox options use third-party mail centers to receive and process mail, and Post Scan Mail is no exception. But, one big perk here is that their support team will actually help you if you experience any issues with one of their partners: if you've had a piece of mail go missing or your location experiences a disruption in service, PSM reps will work with you to get it taken care of. Similarly-structured virtual mailbox providers don't go as far to keep you happy.
Small businesses and individuals give it five stars
You'll see that attention to detail reflected in the thousands of five-star reviews left by Post Scan Mail clients. You're protected by a 30-day money-back guarantee, but many customers say you'll never need to use it: small business owners and expats alike describe using PSM for years and never having an issue worth mentioning. The Better Business Bureau agrees, giving Post Scan Mail a perfect "A+” rating.
3 plans to choose from
How do you get started with a virtual mailbox at PSM? You'll first enter a zip code or city/state where you'd like to look for an address. Look through the results list to see the overview of available locations and their corresponding prices (which varies based on the location you choose). Expect the cost to roughly follow this pattern:
- Starter ($15+ per month): includes 30 incoming pieces of mail, one recipient, no included document scanning.
- Standard ($20+ per month): includes 60 incoming pieces of mail, two recipients, and open/scan of 10 items (up to 10 pages each, then $0.25 per additional page).
- Premium ($30+ per month): includes 120 incoming pieces of mail, six recipients, and open/scan of 20 items.
In most stateside locations we selected, those prices were accurate.
A few things to be aware of
There aren't many downsides to choosing Post Scan Mail for your virtual mailbox. But, you should be aware that you won't get check depositing here (at least, we didn't see it listed as a service at any of the locations we researched). Also, you're not informed which mail center will be serving the address you choose, though you can easily look up the address online and find out on your own. That's a smart idea because you can check out the reputation of the actual location (which might or might not be as positive as PSM's).
Good choice for individual consumers and small businesses
We've got plenty of love for Post Scan Mail's virtual mailbox services, with their 30-day money-back guarantee, top-notch support, and track record of numerous five-star customer reviews. It's not going to be your top pick if you're a big business trying to replicate a large mailroom or if you're not comfortable with the idea of third-party mail centers getting involved in your mail handling, but most small businesses and individuals will find Post Scan Mail to be a great option for virtual mailboxes.
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The 10 Best Virtual Mailbox Services
Which Virtual Mailbox Service is the Best?
When you hear the term "virtual mailbox”, you might think it's referring to your email inbox. The concept is similar, but it relates to your real-world, physical mail and making it 100% digital. Still, many people aren't sure how exactly it all works.
First, you authorize a company to act as your agent (by submitting a notarized copy of USPS Form 1583) and select one of their available addresses. Once you've forwarded your mail or changed your address on file with your credit card company, the DMV, and anywhere else that sends it to you, the virtual mailbox company will scan the outside of everything that comes in your name. You then sign in to your dashboard, indicate what you'd like done with each piece - scan the contents, forward to your location, or shred and discard - and you're done.
Virtual Mailbox Service FAQ
Continued from above...
There are several other services that can be included with your virtual mailbox plan. These include check depositing (by forwarding them to the bank of your choice), package inspection, mail and package forwarding, and even remote notarization of your USPS form. Be aware that some providers include such features with your monthly or annual plan, while others will charge a la carte for any extra services you use. Those can really add up, so it's smart to have an idea of what your average needs will be and choose a virtual mailbox service that won't wind up costing an arm and a leg.
Wondering why virtual mailboxes are so popular? Think about how many people are traveling without a fixed permanent address, working as digital nomads around the globe, or operating a small business out of their home and don't want prospective customers to know the address of their residence? Virtual mailboxes can be a fantastic solution in those cases. Even large corporations are taking advantage of outsourcing their brick-and-mortar mailrooms and having all inbound mail received and sorted digitally, saving their employees time by having everything routed automatically to the right person.
With more than a dozen well-known options for virtual mailboxes, you might feel overwhelmed deciding which one is right for you. It's worth taking some time to compare them carefully, because it can be costly and time-consuming to set up the service - and to cancel and reroute your mail if you don't wind up liking it. Keep in mind these factors as you evaluate several different virtual mailbox options:
- Available Services. Will the virtual mailbox company have each service you anticipate needing? Consider how many recipients you'll want to include (the number of people in your family or traveling party), how many pieces of mail you expect to get each month, and how often you'll need the contents scanned.
- Preferred Address Type. Do you need an address in a particular state (for business purposes)? Does it need to be a physical street address or is a box number sufficient? Some virtual mailboxes are only available in a handful of states.
- Pricing. How much will the monthly service cost? Can you get a discount by paying annually, once you know you like it? Which services are included with your virtual mailbox plan, and what do the a la carte extras cost?
- Reputation. What do clients say about their experience with the virtual mailbox service? Does mail get processed quickly and accurately? Is it easy to reach a support rep if there's a problem? Does the company have lots of positive reviews and/or a good rating from the Better Business Bureau?
Virtual mailboxes can take care of getting your mail to you no matter where you roam, and TopConsumerReviews.com has evaluated and ranked today's most popular options. We're sure this information will help you choose the right service for your needs, business or personal!
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