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Virtual Post Mail Review

Tuesday, February 7th

2023 Virtual Mailbox Service Reviews

Virtual Post Mail Review 3.5 Star Rating

Virtual Post Mail

3.5 Star Rating
  • Services starting at $20/month
  • No contracts, setup fees, or cancellation fees
  • 30-day money-back guarantee
  • All mail processed at a commercial address, not a PO Box
  • In business since 2009

If time is of the essence, consider Virtual Post Mail for your virtual mailbox needs. Unlike some competitors who use third-party mail centers to receive and scan your mail, VPM handles everything at their own warehouses. That means you'll get same-day envelope scanning of each piece; compare that with rival services whose processing can take a week or longer before it hits your digital dashboard.

4 address locations

Virtual Post Mail offers four locations for your virtual mailbox's address: California, Delaware, Florida, and Nevada. Don't be fooled into thinking that such a limited address range means that this company isn't doing a brisk business: since its start almost 15 years ago, VPM has processed almost 13 million pieces of mail and deposited nearly $450 million in checks for more than 27,000 customers.

4 virtual mailbox options

Virtual Post Mail divides their services into tiers based on the number of recipients on the mailbox and how much mail will be processed per month:

  • Starter ($20/month): this entry-level plan includes two recipients, processing of 25 pieces of mail per month, and 10 free document scans. You can include extra recipients for $5 per person per month. You'll be charged $0.50 for every additional piece of mail that comes in.
  • Plus ($35/month): this tier includes processing of an unlimited number of mail pieces, 50 free document scans, and you can add more recipients for $3.
  • Business ($60/month): boost your recipients to 10 and get up to 100 free document scans. You'll also have no limits on the number of pieces processed, and you'll pay $2 per recipient per month if you need more than 10.
  • Premium ($90/month): VPM's top level of service includes 20 recipients ($2 per person per month if you need more) and 150 free document scans. As you'd expect, this tier also gives you an unlimited number of mail pieces.

Several services are pay-as-needed

Other services you may need with your virtual mailbox are a la carte here. Depositing checks will cost $10 each (which is pretty spendy compared with other companies), extra content scans are $1 for the initial ten pages and $0.25 for subsequent ones. And, as with most virtual mailbox providers, Virtual Post Mail charges per package and pound for forwarding. Take a look at VPM's Custom Pricing list to see what you might pay for the kinds of services you're likely to need.

Best Virtual Mailbox Services

Storage is free for 30 days

Your virtual mailbox at VPM comes with 30 days of free storage. Within that timeframe, you'll need to indicate how you want each piece to be handled (scanned, shredded, forwarded). Otherwise, you'll be charged $1.50 per letter/magazine and $20 per package for each month beyond the first 30 days.

Not many reviews from clients

The Better Business Bureau's listing for Virtual Post Mail was "Not Rated" at the time of our evaluation. There's no way to determine why: it usually means that a company is under review, and the BBB is waiting to collect further information before issuing an updated rating (which could be higher or lower than the previous one). Still, feedback from Virtual Post Mail clients isn't exactly abundant beyond the testimonials hand-selected by VPM for the website and a handful of reviews in various other places. Most comments are positive, though some describe issues with package forwarding and slow loading of email scans.

Not bad but not amazing either

Virtual Post Mail isn't a terrible option for virtual mailboxes. It's an ideal option if you hate the idea of working with third-party mail centers, but not so great if you need an address outside of the four places they offer. You might want to circle back to Virtual Post Mail if one of its higher-rated rivals doesn't quite meet your needs.

Which Virtual Mailbox Service is the Best?

When you hear the term "virtual mailbox" , you might think it's referring to your email inbox. The concept is similar, but it relates to your real-world, physical mail and making it 100% digital. Still, many people aren't sure how exactly it all works.

First, you authorize a company to act as your agent (by submitting a notarized copy of USPS Form 1583) and select one of their available addresses. Once you've forwarded your mail or changed your address on file with your credit card company, the DMV, and anywhere else that sends it to you, the virtual mailbox company will scan the outside of everything that comes in your name. You then sign in to your dashboard, indicate what you'd like done with each piece - scan the contents, forward to your location, or shred and discard - and you're done.

The Best Virtual Mailbox Services Compare Virtual Mailbox Services Compare Virtual Mailbox Service Reviews What are the best Virtual Mailbox Services Best Virtual Mailbox Service Reviews

Virtual Mailbox Service FAQ

A virtual mailbox makes all of your physical mail digital. You choose a location to receive your junk mail, letters, and anything else you might get via USPS, FedEx, UPS, and so on. Everything you get will be scanned on the outside, to give you an idea of what it contains. After you view the scan image, you decide if the piece of mail should be opened and scanned, forwarded to you (wherever you may be), or shredded and discarded. To sign up, you'll typically need to fill out USPS Form 1583 and have it notarized: this authorizes the virtual mailbox company to receive mail in your name.
Virtual mailboxes are frequently used by RVers, travelers, and digital nomads who need a way to get their postal mail without having a fixed permanent address in the US. They're also popular with small business owners who don't want to have their residence showing up as the location of their business. And, even some big corporations use virtual mailboxes as a way of outsourcing the time-consuming task of sorting physical mail: it gives them all of the services of a mailroom without the hassle.
Depending on the virtual mailbox provider you choose, your services might include check depositing, remote notarization, junk mail recycling, and package processing. Some virtual mailbox companies include those services as part of your monthly or annual fees, while others charge a la carte as needed.
Maybe. Some virtual mailbox providers process all of your mail themselves, so you're limited to the company's locations (often a choice among 3-5 addresses in that many states). Other services use a network of third-party mail centers - like the UPS Store and Mailboxes Etc. - which gives you hundreds, if not thousands, of address choices.
Typically, the envelope scans of your mail pieces are made available on a digital dashboard. You'll access it through your desktop browser, though some services include a smartphone app for easy access on the go. Keep in mind that scanning the contents of your mail may come at an extra cost.
Yes, that's typically included in virtual mailbox services. You can pay to have the package forwarded to your current location and/or to have an employee open and inspect the package's contents. Be aware that you'll likely have a limited window to decide what should be done with the package (forward or discard); after as few as five days, you could be charged for storage.
No problem! Your virtual mailbox dashboard should let you specify what you want forwarded and where it should go. You'll usually pay a per-item fee plus postage; some companies give you big discounts over retail shipping fees, while others seem to use it as a money-maker and upcharge on the delivery fees. If you think you'll need a lot of forwarding, be sure to read the details on estimated costs.
Not necessarily. Many virtual mailboxes cost $10/month or less. Shop around to see which providers have the services you need, keeping in mind that some features are pay-per-use and can add up quickly.
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Continued from above...

There are several other services that can be included with your virtual mailbox plan. These include check depositing (by forwarding them to the bank of your choice), package inspection, mail and package forwarding, and even remote notarization of your USPS form. Be aware that some providers include such features with your monthly or annual plan, while others will charge a la carte for any extra services you use. Those can really add up, so it's smart to have an idea of what your average needs will be and choose a virtual mailbox service that won't wind up costing an arm and a leg.

Wondering why virtual mailboxes are so popular? Think about how many people are traveling without a fixed permanent address, working as digital nomads around the globe, or operating a small business out of their home and don't want prospective customers to know the address of their residence? Virtual mailboxes can be a fantastic solution in those cases. Even large corporations are taking advantage of outsourcing their brick-and-mortar mailrooms and having all inbound mail received and sorted digitally, saving their employees time by having everything routed automatically to the right person.

With more than a dozen well-known options for virtual mailboxes, you might feel overwhelmed deciding which one is right for you. It's worth taking some time to compare them carefully, because it can be costly and time-consuming to set up the service - and to cancel and reroute your mail if you don't wind up liking it. Keep in mind these factors as you evaluate several different virtual mailbox options:

  • Available Services. Will the virtual mailbox company have each service you anticipate needing? Consider how many recipients you'll want to include (the number of people in your family or traveling party), how many pieces of mail you expect to get each month, and how often you'll need the contents scanned.
  • Preferred Address Type. Do you need an address in a particular state (for business purposes)? Does it need to be a physical street address or is a box number sufficient? Some virtual mailboxes are only available in a handful of states.
  • Pricing. How much will the monthly service cost? Can you get a discount by paying annually, once you know you like it? Which services are included with your virtual mailbox plan, and what do the a la carte extras cost?
  • Reputation. What do clients say about their experience with the virtual mailbox service? Does mail get processed quickly and accurately? Is it easy to reach a support rep if there's a problem? Does the company have lots of positive reviews and/or a good rating from the Better Business Bureau?

Virtual mailboxes can take care of getting your mail to you no matter where you roam, and TopConsumerReviews.com has evaluated and ranked today's most popular options. We're sure this information will help you choose the right service for your needs, business or personal!

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