Virtual Post Mail Review

Tuesday, January 21st

2025 Virtual Mailbox Service Reviews

Virtual Post Mail

• Services starting at $20/month
• No contracts, setup fees, or cancellation fees
• 30-day money-back guarantee
• All mail processed at a commercial address, not a PO Box
• In business since 2009

If time is of the essence, consider Virtual Post Mail for your virtual mailbox needs. Unlike some competitors who use third-party mail centers to receive and scan your mail, VPM handles everything at their own warehouses. That means you'll get same-day envelope scanning of each piece; compare that with rival services whose processing can take a week or longer before it hits your digital dashboard.

4 address locations

Virtual Post Mail offers four locations for your virtual mailbox's address: California, Delaware, Florida, and Nevada. Don't be fooled into thinking that such a limited address range means that this company isn't doing a brisk business: since its start almost 15 years ago, VPM has processed almost 13 million pieces of mail and deposited nearly $450 million in checks for more than 27,000 customers.

4 virtual mailbox options

Virtual Post Mail divides their services into tiers based on the number of recipients on the mailbox and how much mail will be processed per month:

• Starter ($20/month): this entry-level plan includes two recipients, processing of 25 pieces of mail per month, and 10 free document scans. You can include extra recipients for $5 per person per month. You'll be charged $0.50 for every additional piece of mail that comes in.
• Plus ($35/month): this tier includes processing of an unlimited number of mail pieces, 50 free document scans, and you can add more recipients for $3.
• Business ($60/month): boost your recipients to 10 and get up to 100 free document scans. You'll also have no limits on the number of pieces processed, and you'll pay $2 per recipient per month if you need more than 10.
• Premium ($90/month): VPM's top level of service includes 20 recipients ($2 per person per month if you need more) and 150 free document scans. As you'd expect, this tier also gives you an unlimited number of mail pieces.

Several services are pay-as-needed

Other services you may need with your virtual mailbox are a la carte here. Depositing checks will cost $10 each (which is pretty spendy compared with other companies), extra content scans are $1 for the initial ten pages and $0.25 for subsequent ones. And, as with most virtual mailbox providers, Virtual Post Mail charges per package and pound for forwarding. Take a look at VPM's Custom Pricing list to see what you might pay for the kinds of services you're likely to need.

Storage is free for 30 days

Your virtual mailbox at VPM comes with 30 days of free storage. Within that timeframe, you'll need to indicate how you want each piece to be handled (scanned, shredded, forwarded). Otherwise, you'll be charged $1.50 per letter/magazine and $20 per package for each month beyond the first 30 days.

Not many reviews from clients

The Better Business Bureau's listing for Virtual Post Mail was "Not Rated” at the time of our evaluation. There's no way to determine why: it usually means that a company is under review, and the BBB is waiting to collect further information before issuing an updated rating (which could be higher or lower than the previous one). Still, feedback from Virtual Post Mail clients isn't exactly abundant beyond the testimonials hand-selected by VPM for the website and a handful of reviews in various other places. Most comments are positive, though some describe issues with package forwarding and slow loading of email scans.

Not bad but not amazing either

Virtual Post Mail isn't a terrible option for virtual mailboxes. It's an ideal option if you hate the idea of working with third-party mail centers, but not so great if you need an address outside of the four places they offer. You might want to circle back to Virtual Post Mail if one of its higher-rated rivals doesn't quite meet your needs.