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Thursday, October 6th
When you sign up for RingCentral services, you get a phone system with standard and advanced calling services, such as call recording, instant messaging, a contact center, call logs, screen sharing, video meetings, call forwarding, fax, virtual numbers, conferencing and 3rd party integrations.
You can control your costs with a RingCentral plan, which is billed per user per month. As you add or remove users, your cost goes up or down, respectively. If you pay annually, you get a 33% discount and your costs will range from $29.99 to $59.99 monthly for just one user and from $19.99 to $49.99 monthly for two to 99 users. The closer you get to 1,000 or more users, the lower your costs go and the greater the number of features you get.
RingCentral offers 4 types of VoIP plans:
Every plan comes with a free trial so you can get a chance to test how it will work for you.
RingCentral customer reviews show that, while RingCentral has been responsive to negative complaints, the reviewers have not updated their low ratings as a consequence. This could mean that customers didn't get the remedies they sought, or that they just didn't return to update their reviews.
Complaints about RingCentral were poor customer service, sudden inflation of charges on customers' bills, not being able to understand the RingCentral customer service representatives on the phone, and long hold times. Others complained of poor call quality, distorted faxes, and not being able to cancel their service and having to dispute the charges with the credit card company.
Most of the deterioration of customer service has occurred in the past 1-2 years and has signs of being a consequence of RingCentral outsourcing a large number of its operations to the Philippines.
While RingCentral's offerings are technologically advanced, we recommend you first look to other providers for better customer service.
Even in a robust economy, smart businesses and households are constantly managing their recurring expenses. One way to save, potentially, hundreds of dollars each year is to switch from a traditional landline or a modern cell phone carrier to a Voice over Internet Protocol or VoIP service. And, you can do so with very little or even no training or additional expense.
All you need to join in on the VoIP calling revolution is to have a high-speed internet connection with a computer. Businesses and most homes have these items so signing up for a VoIP service is typically very simple. Many, but not all, VoIP providers will send a special adapter or phone device that is plugged into the router. Another of the many advantages to switching away from traditional phone service to VoIP is the ability to block unwanted calls like robocalls and telemarketers.
Who offers the best VoIP service? All of the VoIP providers in our review include the basic staples of traditional landline and mobile phone services: voicemail, caller ID, call forwarding, online call logs, and much more. But, compare and contrast the VoIP company services before switching up your services by looking at the features of the top available providers.
Some important things to consider include:
TopConsumerReviews.com has reviewed and ranked the best VoIP services available today. We hope this information helps you find the right VoIP service for you and your home or business!
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