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NordVPN Review

Monday, February 10th

2025 VPN Service Provider Reviews

NordVPN Review 4 Star Rating

NordVPN

4 Star Rating
  • Pricing: 2-year plan at $3.59/month, 1-year plan at $4.99/month, monthly plan at $12.99/month
  • Over 6,400 servers across 111 countries
  • 30-day money-back guarantee
  • NordLynx protocol, based on WireGuard, optimized for gaming
  • Comprehensive security features including Double VPN, Onion Over VPN, and Kill Switch
  • Threat Protection Pro feature for blocking ads, malware, and phishing attempts
  • Broad device compatibility (Windows, macOS, Linux, iOS, Android)
  • 24/7 customer support via email, live chat, and phone
  • User-friendly interface suitable for all skill levels
  • 4.2 rating on Trustpilot with 73% of reviews being 5 stars

NordVPN is perhaps the most recognizable VPN provider in our review. With over 6,400 fast servers in 111 countries, you'll have plenty of options to connect and access content from different places. In operation since 2012 with their home base in Panama, they're not subject to any data retention laws nor do they participate in any intelligence-sharing alliances. That means they should be able to stick to their commitment of not keeping any user logs - but keep reading for more detail on this point.

$12.99 for monthly plan is $2 to $3 higher than average

NordVPN is a little more expensive than some competitors, but you can save money by purchasing a longer plan:

  • 2-year plan: $3.59/month (billed $86.16 every 2 years)
  • 1-year plan: $4.99/month (billed $59.88 annually)
  • Monthly plan: $12.99/month

30-day guarantee and private ways to pay

All plans come with a 30-day money-back guarantee, so you can try this VPN service risk-free. NordVPN occasionally offers special deals and discounts around holidays, especially on longer-term subscriptions. NordVPN accepts common payment methods like major credit cards, PayPal, Google Pay, and Amazon Pay, as well as more anonymous cryptocurrencies.

NordVPN's NordLynx is considered the best for gaming

NordVPN has a comparatively limited list of options of compatible protocols. (A VPN protocol is a set of rules and processes that determine how data is encrypted and transmitted between your device and the VPN server, and it can affect your connection speed.) You can choose between OpenVPN, which users like because it's open-source and can be reviewed for vulnerabilities by the public, and WireGuard, which is a newer and faster protocol. NordVPN runs its own protocol based on WireGuard called NordLynx, which is reported to perform even faster on both local and international connections. If you're gaming with a VPN, this is the protocol you'll want to use.

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Rich in features

NordVPN has a well-rounded set of features for extra security, privacy, and censorship circumvention, including:

  • Double VPN (Multi-hop): Routes your traffic through two VPN servers instead of one, adding an extra layer of encryption.
  • Onion Over VPN: Combines the anonymity of the Tor network with VPN security by routing your connection through a VPN server and then the Onion network.
  • Split-Tunneling: Allows you to choose which apps use the VPN connection and which use your regular internet connection.
  • Kill Switch: Automatically disconnects your device from the internet if the VPN connection drops, preventing data leaks.
  • Threat Protection Pro: A proprietary feature that blocks ads, malware, and phishing attempts - not always included with other VPN services.
  • Dark Web Monitor: Alerts you if your private credentials appear on the internet.
  • Obfuscated Servers: Disguises your VPN traffic as regular HTTPS traffic, useful in countries with strict internet censorship.
  • Double VPN: Encrypts your data twice by routing your traffic through twice the number of servers.

Will log your data if asked to do so by enforcement

NordVPN's privacy practices have come under scrutiny due to a change in their stance on data logging. Their previous stance on data requests by law enforcement read, "NordVPN operates under the jurisdiction of Panama and will not comply with requests from foreign governments and law enforcement agencies.” But, after a joint operation led by Europol shut down another VPN service for non-compliance, NordVPN updated this statement to say they would "[... ] comply with requests from foreign governments and law enforcement agencies if these requests are delivered according to laws and regulations.” That implies if they were ordered to start logging your data, they would - despite claiming to be a "no-logs” VPN service. While this isn't likely to concern the average VPN user, we felt it important to alert you, as it raises questions about NordVPN's transparency.

Use on practically any device

NordVPN offers broad device compatibility, supporting Windows, macOS, Linux, iOS, and Android operating systems. You can set up NordVPN on various routers, smart TVs, and gaming consoles. One NordVPN account allows for usage of 6 devices simultaneously, which is about average for VPN services.

Tech support from real humans, 24/7

There's a reason NordVPN is so well-known: their interface is about as easy to use as it gets. If you're trying to protect your grandparents from phishing and malware, they shouldn't have any problems using this VPN service. Should they happen to need assistance at any point, NordVPN's customer service is available via email, live chat, and phone 24/7. Customers say support connects you with a real person rather than a chat bot.

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Good reputation, with some bugs

NordVPN has a decent reputation among users, with a 4.2 rating on Trustpilot and 73% of reviews being 5 stars. Those who like this VPN service praise it for its reliability, speed, and excellent customer support. For example, one long-time user reported "smooth sailing" with no downtime or glitches over 10 years of use. Another was happy with the VPN's effectiveness in protecting their online privacy in a restrictive country. However, there are common complaints, too: some users have experienced issues with auto-renewal of subscriptions and occasional connection problems. It also appears to be highly unlikely you'll be able to connect if you're in China. On the bright side, NordVPN actively responds to customer feedback. They offer solutions to issues and show appreciation for positive reviews.

Streaming content from another country might not be possible

NordVPN being a top competitor has one major downside - you'll probably encounter difficulties with bypassing geoblocking on streaming platforms. That's because streaming services often target well-known VPNs and use advanced detection methods to block their IP addresses. While VPN providers try to stay ahead by refreshing IPs and using obfuscated servers, there's no guarantee of consistent access. That doesn't necessarily mean using a lesser-known VPN will guarantee you access to your favorite foreign content, though - streaming services sometimes employ browser fingerprinting techniques to figure out if you're using a VPN. To improve your chances of bypassing geoblocks, try experimenting with different browsers, clearing your cache, or waiting a few hours between connecting to different servers.

Fine for most users

NordVPN can give you a good balance of security and speed and will be the right choice for most people in need of a VPN service. However, it's not the cheapest, most secure, or best for getting past censorship. We can't give NordVPN our highest rating, but it still ranks near the top of the list.

What is the Best VPN Service?

When you browse the internet, your personal information can be at risk. Whether you're checking your bank account from a café, streaming content from abroad, or simply browsing from home, using a Virtual Private Network (VPN) can protect your privacy. A VPN encrypts your data and routes it through secure servers, making it harder for hackers, governments, or companies to track your online activity.

VPNs are especially useful for frequent travelers, remote workers, or anyone concerned about security when using public Wi-Fi. They can also help bypass geographical restrictions, so you can access websites or content not available in your region. But not all VPNs are created equal.

The Best VPN Service Providers Compare VPN Service Providers Compare VPN Service Provider Reviews What are the best VPN Service Providers Best VPN Service Provider Reviews

VPN Service Provider FAQ

A Virtual Private Network is security software that hides your personal identity and information from hackers, businesses, and government agencies. You will want to use a VPN if you're concerned about a person or entity finding out which websites you've visited and when or monitoring your general activities online.
Nothing in technology is 100% secure. You should research which VPNs offer the best security and choose from among those options. Every VPN provider is operated by human beings who can make mistakes. But there are several that have strict policies, protocols, processes, and procedures for ensuring that user data is protected.
VPNs give you an alternative IP address to the one your hometown internet service provider will give you. The alternative IP address can be located in another town, region, or a whole other country entirely. It's usually up to you. When you browse with a VPN, it's harder if not impossible for a hacker, business, or government agency to trace your web activity to your precise location. Another thing a VPN does is fully encrypt or scramble your data transfers so that anyone trying to peek at your data stream will not be able to interpret what they see.
In most cases using a VPN is very simple. You sign up for a pricing plan and then download the VPN software to your computer. Once you install the software, it may ask you for some information so it can configure your services. After it's done, every time you start your computer the VPN software can immediately begin hiding your activity online.
A VPN can be useful if you want to access websites, watch videos, or transfer file content to or from other countries that ban foreign IP addresses. For example, if you want to watch a streaming movie that is only available in the Netherlands, simply open your VPN software and choose an IP address location in the Netherlands. The VPN will make it appear to the movie streaming service as if you're online in that country. However, be aware that streaming video service providers are becoming increasingly sophisticated at detecting VPN use and blocking you. Be sure to research what you can and cannot do with a specific VPN.
It could be, so definitely do your research. With some VPN providers, your IP address is fully logged or tracked. In that case, you are not 100% protected from inquiries by businesses or law enforcement organizations in the event that your connection is compromised or comes under suspicion of illegal activities. Even if a VPN provider says they don't log your IP address, it's not necessarily a good idea to take them at their word. Many VPN companies want to protect themselves first in the case of a court order or law enforcement action against any users on their service.
Most democratic countries do not have laws against using a VPN. In some countries, however, it is highly illegal to use a VPN. Be sure to read the terms of service of the VPN provider as well as research the laws in your country before buying, installing, or using a VPN solution.
You don't need to use a VPN at home if your connection is protected from intrusion by a properly-configured router and Wi-Fi access point. VPNs are most useful when you're connecting from a public hotspot such as at a café or library. But, home use still has the advantage of helping to further secure your data and hide your location from outside entities that try to watch what you're doing online.
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Continued from above...

Some offer blazing-fast speeds, while others might slow your connection. Some provide extra security features, like multi-hop encryption or malware protection, while others focus on ease of use and broad device compatibility. Free VPNs exist, but they often come with limitations like data caps, slower speeds, or even questionable privacy practices. (Ironic, no?)

Another important aspect to consider when choosing a VPN is the availability of advanced features like split tunneling and kill switches. Split tunneling lets you decide which apps or websites use the VPN connection and which ones connect directly to the internet. This feature is helpful if you want to protect sensitive activities, like online banking, while still using your regular internet speed for things like streaming or gaming. A kill switch, on the other hand, is a safety feature that automatically disconnects you from the internet if your VPN connection drops. This prevents your data from being exposed during those brief moments when you're not protected, ensuring that your privacy remains intact at all times.

You should carefully consider the country where the company operates. This is important because of international surveillance alliances like the Five Eyes, Nine Eyes, and Fourteen Eyes. These alliances are agreements between countries to share intelligence information, which could potentially include data collected by VPNs. If you're using a VPN based in a country within these alliances, your data might be at risk due to laws requiring VPN providers to collect and share user information. For maximum privacy, you might want to choose a VPN provider based outside of these alliances, in countries with strong privacy laws. By doing so, you can reduce the risk of your data being shared or accessed by government agencies, even if requested.

Here are a few things to think about when choosing a VPN provider:

  • Speed. If you stream movies, download large files, or play online games, speed should be a priority. Some VPNs slow your connection significantly, while others offer minimal disruption. Look for services that are known for high performance in your region.
  • Security and privacy. Not all VPNs offer the same level of protection. Check if the VPN uses military-grade encryption (AES-256) and has a no-logs policy to prevent your data from being stored or shared. Features like kill switches (which disconnects your device from the internet if the VPN connection drops) and DNS leak protection add extra layers of security.
  • Device compatibility. If you need a VPN for more devices than just your computer (like your phone, tablet, or even a smart TV) it's a good idea to go with a VPN that supports all your devices. Some services allow multiple simultaneous connections, while others limit you to one or two.
  • Server locations. A VPN with more server locations allows you to access content from different countries. If you need a specific location, like for streaming services or online shopping, verify that the VPN provider has servers there.
  • Ease of use. Some VPNs come with complex setups, while others offer user-friendly apps that require just a tap to protect your connection. Choose a provider that matches your comfort level with technology.
  • Customer reviews. Feedback from real users can give you insight into a VPN's reliability and performance. Look for patterns in reviews, like frequent mentions of connection drops, poor customer support, or ease of use, to make a more informed decision.

Top Consumer Reviews has evaluated and ranked the leading VPN providers available. We hope this review helps you find the best protection for your needs.

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