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Private Internet Access Review

Sunday, April 14th

2024 VPN Service Provider Reviews

Private Internet Access Review 4 Star Rating

Private Internet Access

4 Star Rating
  • 30-day money-back guarantee
  • Supported on all major operating systems and devices
  • Kill switch
  • Automation rules
  • IP-based split tunneling
  • Dedicated IP address
  • Ad-blocking software
  • 24/7 support via live chat and email

Private Internet Access is a VPN company with servers in 78 countries providing lightning-fast connectivity and 24/7 customer support. With 10 years of experience serving 15 million users worldwide, they have a solid and stable network with which to serve you.

Lowest Cost VPN Service

The cost to you for Private Internet Access is $11.95 per month if paying monthly. If you opt-in for a full year, you only pay $3.33 per month. And for 3 full years, your cost is $2.03 per month plus 3 free months. This is a really great price compared to other VPN company offerings. Plus, you get a 30 day money-back guarantee.

Open Source Software

Private Internet Access has made its software 100% open source. That means that anyone who doubts whether their connection is fully secure, and who has the understanding of the source code necessary to do so, can inspect all the software and know for sure that they're protected.

Versatile access

In addition to open-source code, Private Internet Access doesn't keep usage logs, gives you unlimited bandwidth, has a high-speed global server network, and dedicated apps for Windows, iOS, Linux, and Android. It even runs on Android TV, gaming consoles, smart TVs, and routers. They also have powerful encryption and ad blocking software.

Advanced Features

Private Internet Access has a variety of advanced features. These include a kill switch, automation rules, IP-based split tunneling, firewall-based leak protection, and other advanced technical settings. Plus, you can connect up to ten devices simultaneously, or even more if you install it on your router.

Best VPN Services

Tokenized Dedicated IP Address Available for an Extra Fee

One of the problems of using a VPN is the fact that websites can sometimes see any foreign or regularly changing IP address as a reason for a security warning or a problem for filling out forms. Private Internet Access helps solve this problem with an optional tokenized dedicated IP address that only you can access and which will keep from triggering "captcha" challenges when filling out forms. This option will cost you an extra $5 per month on top of your subscription.

Helpful and Available Support

If you need support for Private Internet Access, they have live chat, email, and a knowledge base you can search. If it turns out that you don't like Private Internet Access, you can get a refund within 30 days of your purchase. There is also a free trial period of 7 days for the iOS and Android apps.

Some Possible Privacy Concerns

Normally, a company being headquartered in the United States is a benefit. In the case of Private Internet Access, and VPNs in general, it can be a problem given that the U.S. has gained an unfortunate reputation for being heavy on surveillance against the world and its own citizens. Their site does state that they don't log usage of their service and that they can even prove it using court records. But, if you're still concerned about privacy, you'll want to read the fine print to see what exposure you may have with the company possibly revealing your identity through legal action.

The Majority of Users are Happy

Private Internet Access has been reviewed as trusted and recommended by Forbes, The New York Times, Gizmodo, PCMag, Wired, and LifeHacker. The majority of customers reviewing the service find it to be excellent. They like the price, reliability, customer service, and ease of use. Those with negative reviews said they were upset about customer service, issues connecting to geo-restricted sites, problems with it not running correctly on Mac devices, and not getting refunds. At the time of this review, the Better Business Bureau had Private Internet Access rated this VPN service with an "F" grade, with almost 30 complaints closed in the last three years. That's not good, but the company does seem to respond quickly to negative feedback.

Best Budget-Friendly VPN Service

With the low price, and in spite of the U.S. location, you can likely get good value from Private Internet Access. We recommend taking advantage of the 30-day money-back guarantee if you have any problems within your first few weeks of service.

Who Has the Best VPN Service?

A VPN is a virtual private network that allows you to browse the Internet securely. It makes a private network for you that is encrypted (scrambled) so that all the data coming to or leaving your computer is unreadable to anyone trying to peek at your browsing habits. But if you have nothing to hide, why would you want to use a VPN?

The reality is that there are plenty of people in the world who would love to access your private information such as passwords and bank account numbers. For example, a hacker might want to steal your password as you submit it from your computer to your email provider to log in. There are also people who want to know what you're looking for on the Internet. Marketers want to see your exposed data about what you like to shop for. Governments desire to know at every moment what their citizens are discussing, searching, and browsing.

The Best VPN Service Providers Compare VPN Service Providers Compare VPN Service Provider Reviews What are the best VPN Service Providers Best VPN Service Provider Reviews

VPN Service Provider FAQ

A Virtual Private Network is security software that hides your personal identity and information from hackers, businesses, and government agencies. You will want to use a VPN if you're concerned about a person or entity finding out which websites you've visited and when or monitoring your general activities online.
Nothing in technology is 100% secure. You should research which VPNs offer the best security and choose from among those options. Every VPN provider is operated by human beings who can make mistakes. But there are several that have strict policies, protocols, processes, and procedures for ensuring that user data is protected.
VPNs give you an alternative IP address to the one your hometown internet service provider will give you. The alternative IP address can be located in another town, region, or a whole other country entirely. It's usually up to you. When you browse with a VPN, it's harder if not impossible for a hacker, business, or government agency to trace your web activity to your precise location. Another thing a VPN does is fully encrypt or scramble your data transfers so that anyone trying to peek at your data stream will not be able to interpret what they see.
In most cases using a VPN is very simple. You sign up for a pricing plan and then download the VPN software to your computer. Once you install the software, it may ask you for some information so it can configure your services. After it's done, every time you start your computer the VPN software can immediately begin hiding your activity online.
A VPN can be useful if you want to access websites, watch videos, or transfer file content to or from other countries that ban foreign IP addresses. For example, if you want to watch a streaming movie that is only available in the Netherlands, simply open your VPN software and choose an IP address location in the Netherlands. The VPN will make it appear to the movie streaming service as if you're online in that country. However, be aware that streaming video service providers are becoming increasingly sophisticated at detecting VPN use and blocking you. Be sure to research what you can and cannot do with a specific VPN.
It could be, so definitely do your research. With some VPN providers, your IP address is fully logged or tracked. In that case, you are not 100% protected from inquiries by businesses or law enforcement organizations in the event that your connection is compromised or comes under suspicion of illegal activities. Even if a VPN provider says they don't log your IP address, it's not necessarily a good idea to take them at their word. Many VPN companies want to protect themselves first in the case of a court order or law enforcement action against any users on their service.
Most democratic countries do not have laws against using a VPN. In some countries, however, it is highly illegal to use a VPN. Be sure to read the terms of service of the VPN provider as well as research the laws in your country before buying, installing, or using a VPN solution.
You don't need to use a VPN at home if your connection is protected from intrusion by a properly-configured router and Wi-Fi access point. VPNs are most useful when you're connecting from a public hotspot such as at a cafe or library. But, home use still has the advantage of helping to further secure your data and hide your location from outside entities that try to watch what you're doing online.
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Your credit card information is particularly important to protect. Most websites these days have end-to-end encryption to protect sensitive purchase information. But for the ones that don't, or for when that technology fails, a VPN adds a layer of protection to keep hackers from "sniffing" out your credit card information.

Another bonus? If you want access to streaming media that is only available in certain countries, a VPN can make it look to the streaming services in those countries as if you're a resident, and therefore you'll have no restrictions on accessing your favorite TV shows and movies.

Do you browse the Internet from public Wi-Fi connections in places such as airports, coffee shops, or shopping malls? If you do this without a VPN, your data is openly exposed to hackers who make a habit of monitoring unsecured Wi-Fi signals for data to steal.

You can't even trust your own internet service provider (ISP) with sensitive information about your browsing habits. They are often looking for additional revenue streams, including selling information about which websites your IP address has been accessing. A VPN hides that information from your ISP.

For people living in countries where the government has little or no respect for the right to privacy, a VPN is absolutely necessary. Otherwise, government bureaus, agencies, and leaders could have full access to everything you say or do online, including planning protests, criticizing laws and policies, or donating money to political organizations.

Therefore, it's critically important that you research the features, reputation, security, performance, customer service, and cost of various VPN services before you decide which one to subscribe to. Here are some factors to consider.

  • Features: What does the VPN offer that makes it better than any other VPN service? What is the purpose of those features?
  • Cost: How much does the VPN subscription cost? Is there a free trial? What about a money-back guarantee? Does the VPN service offer a lower cost per month if you pay annually?
  • Reputation: Does the VPN company enjoy a good reputation among its customers? If not, why not, and can you live with that? If others had a bad experience, how long had they been customers, and what was done, if anything, to resolve their concerns?
  • Security: What features does the VPN system include to keep you protected at all times from people snooping into your data stream? Do they log your activities? Do they have enough IP addresses for you to connect through so that it's harder for government officials, marketers, and hackers to deduce a pattern around your browsing? What's in place in terms of automatic cutoff in case the VPN service fails without your knowledge?
  • Performance: How fast is the VPN connection while you browse? Does it connect and disconnect quickly?
  • Customer Service: What are the options for contacting support if needed? Do they have live chat, email, and telephone support? Are they courteous and quick when answering questions?

TopConsumerReviews.com has compiled a report of the best VPN services available and ranked them in the order of quality and reliability. We hope these reviews will help you find the right VPN service to make browsing the Web 100% secure!

Compare VPN Service Providers

Select any 2 VPN Service Providers to compare them head to head

  • NordVPN
  • Express VPN
  • Private Internet Access
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  • Pure VPN
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