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Sunday, February 16th
PureVPN is based in the Canary Islands and offers over 6,000 servers with locations in more than 65 countries. PureVPN allows you to use their VPN on 10 devices at a time, which is a decent amount. They support Windows, Linux, MacOS, iOS, Android, and more.
Too many pricing considerations
PureVPN's pricing tiers are numerous, and therefore a bit overwhelming. On top of weighing the pricing differences between a 5-year, 2-year, 1-year, and a monthly plan, you'll also need to decide if you need Standard, Plus, or Max. Prices will range between $1.99 and $3.29 a month for a 5-year plan, $2.15 to $4.15 for the 2-year, $3.99 to $6.99 for the 1-year, and $12.95 to $19.95 for the monthly plan (which is expensive). You can pay for your subscription with PayPal, credit card, or Bitcoin.
"Max” plan lacks some features you'd expect to find
PureVPN's Standard plan is the cheapest and includes a One-Tap Tracker Blocker. The Plus plan adds a password manager and a file encryption tool - neither of which are particularly compelling to us. The Max tier builds on the previous two tiers and adds Dark Web Monitoring and Remove My Data. We're surprised that features like a dedicated IP or server and port forwarding are available, but only if you pay extra monthly fees - they aren't even included in the Max plan.
Not transparent about privacy features
PureVPN seems to gear the information they share about their service to those who might find jargon intimidating. However, that makes it harder for those diligently researching all their options to compare PureVPN to competing VPN services. For example, rather than telling us outright that they offer split-tunneling, their Features page advertises that you can "protect apps separately”, and the "learn more” link below it just takes you to a pricing page instead of expounding on how that feature works. Supposedly, they have a kill switch, DNS leak protection, and support WireGuard, OpenVPN, and IKEv2 protocols.
May expose your IP address
PureVPN undergoes periodic third-party audits, but the most recent of these turned up issues including logging the times and number of instances when a user connected to a server, as well as IP address exposure when connection to a server with a manual configuration failed. Reddit users don't seem to think this VPN provider can be trusted when they say they don't log anything, and the results of this audit seem to be an admission of guilt by PureVPN.
Complaints are numerous and varied
PureVPN has a lot of complaints about their auto-renewal policy. If you decide to purchase a plan, make sure you set a reminder to cancel before the renewal date, as they won't send you a reminder - even if you're on a 5-year plan and may have forgotten you're even subscribed. Other issues described by customers include poor geoblock bypassing, slow speeds and instability, buggy apps that don't let you sign in, and email spam. Although you'll find them highly rated by third-party consumer review platforms, one customer pointed out that they offer free months of their VPN service to subscribers in exchange for positive reviews.
Better options available
In our opinion, PureVPN is far too expensive for the quality of service they offer. Given the likelihood your IP address could be exposed through this service, we can't recommend them above other VPN providers.
When you browse the internet, your personal information can be at risk. Whether you're checking your bank account from a café, streaming content from abroad, or simply browsing from home, using a Virtual Private Network (VPN) can protect your privacy. A VPN encrypts your data and routes it through secure servers, making it harder for hackers, governments, or companies to track your online activity.
VPNs are especially useful for frequent travelers, remote workers, or anyone concerned about security when using public Wi-Fi. They can also help bypass geographical restrictions, so you can access websites or content not available in your region. But not all VPNs are created equal.
Some offer blazing-fast speeds, while others might slow your connection. Some provide extra security features, like multi-hop encryption or malware protection, while others focus on ease of use and broad device compatibility. Free VPNs exist, but they often come with limitations like data caps, slower speeds, or even questionable privacy practices. (Ironic, no?)
Another important aspect to consider when choosing a VPN is the availability of advanced features like split tunneling and kill switches. Split tunneling lets you decide which apps or websites use the VPN connection and which ones connect directly to the internet. This feature is helpful if you want to protect sensitive activities, like online banking, while still using your regular internet speed for things like streaming or gaming. A kill switch, on the other hand, is a safety feature that automatically disconnects you from the internet if your VPN connection drops. This prevents your data from being exposed during those brief moments when you're not protected, ensuring that your privacy remains intact at all times.
You should carefully consider the country where the company operates. This is important because of international surveillance alliances like the Five Eyes, Nine Eyes, and Fourteen Eyes. These alliances are agreements between countries to share intelligence information, which could potentially include data collected by VPNs. If you're using a VPN based in a country within these alliances, your data might be at risk due to laws requiring VPN providers to collect and share user information. For maximum privacy, you might want to choose a VPN provider based outside of these alliances, in countries with strong privacy laws. By doing so, you can reduce the risk of your data being shared or accessed by government agencies, even if requested.
Here are a few things to think about when choosing a VPN provider:
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