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Wednesday, June 7th
VyprVPN is a service that has a presence in over 70 countries with 300,000 IP addresses. It includes a private DNS network and a technology called Chameleon™ that cloaks your use of a VPN from curious network administrators. They have a no logs policy and a kill switch in case the connection closes or is disabled.
Hide with Chameleon
VyprVPN uses their proprietary VPN protocol they appropriately call Chameleon™ to hide the fact that you're using a VPN. This helps shield you from governments or corporations that are actively watching for VPN usage and punishing users for it. You just install the VyprVPN app and then follow detailed setup instructions on the VyprVPN website to enable it. In our prior review, Chameleon wasn't supported for iOS devices.
Get Exclusive DNS Protection
Even when using a VPN, your activities can be logged or blocked at the DNS level (where domain names are translated into IP addresses for browsers). VyprDNS is the way VyprVPN solves this problem by owning and operating their own DNS service that is exclusive to their VPN service.
Connections Now Limited
VyprVPN has now limited the number of connections you can use to 30 simultaneous connections (down from unlimited connections per our last review). There is now also no information on their website about the number of servers or whether there are limitations on bandwidth.
Pricing and Devices and Support, Oh My!
The free trial has recently been replaced with a 30-day money-back guarantee. An annual account costs $8.33/month while a monthly subscription costs $15. VyprVPN can be installed and is supported on Windows, Mac, Android, iOS, QNAP, BlackPhone, Anonabox, and Roku. It can also be installed on your home or business routers such as DD-WRT, AsusWRT, Synology NAS, OpenWRT, Boxee, and Blackberry using their guides for various devices. However, the link to the guide for Boxee seems to be missing.
VyprVPN support is via email, forum, live chat, and a searchable knowledge base of information, tutorials, and FAQs. No phone support is available.
Hunt for their BBB listing
VyprVPN is another VPN company that doesn't have a Better Business Bureau listing, at least not under the name of the main product. It's actually listed cryptically under its holding company name, Golden Frog. That's a problem for many people searching for a redress of any grievance and who don't make the connection. The Golden Frog listing shows a "C" non-accredited rating and only a few complaints.
Lackluster Reviews and Reputation
However, other review sites we combed through revealed that many VyprVPN customers are unhappy with the purchase process, support, the service not letting them log in after having paid, not working properly with major video streaming services or mobile device hotspots, inconsistent performance and error messages, and not being able to recover their previous accounts after not having used them for a while.
People who had good experiences with VyprVPN said they liked its fast connections and customer support. But most of the higher ratings were very non-specific.
Choose a Different VPN Service
It seems VyprVPN is having trouble keeping its customers happy and its technology working correctly. They also seem to be taking away previously valuable features such as unlimited connections. We recommend avoiding VyprVPN.
A VPN is a virtual private network that allows you to browse the Internet securely. It makes a private network for you that is encrypted (scrambled) so that all the data coming to or leaving your computer is unreadable to anyone trying to peek at your browsing habits. But if you have nothing to hide, why would you want to use a VPN?
The reality is that there are plenty of people in the world who would love to access your private information such as passwords and bank account numbers. For example, a hacker might want to steal your password as you submit it from your computer to your email provider to log in. There are also people who want to know what you're looking for on the Internet. Marketers want to see your exposed data about what you like to shop for. Governments desire to know at every moment what their citizens are discussing, searching, and browsing.
Your credit card information is particularly important to protect. Most websites these days have end-to-end encryption to protect sensitive purchase information. But for the ones that don't, or for when that technology fails, a VPN adds a layer of protection to keep hackers from "sniffing" out your credit card information.
Another bonus? If you want access to streaming media that is only available in certain countries, a VPN can make it look to the streaming services in those countries as if you're a resident, and therefore you'll have no restrictions on accessing your favorite TV shows and movies.
Do you browse the Internet from public Wi-Fi connections in places such as airports, coffee shops, or shopping malls? If you do this without a VPN, your data is openly exposed to hackers who make a habit of monitoring unsecured Wi-Fi signals for data to steal.
You can't even trust your own internet service provider (ISP) with sensitive information about your browsing habits. They are often looking for additional revenue streams, including selling information about which websites your IP address has been accessing. A VPN hides that information from your ISP.
For people living in countries where the government has little or no respect for the right to privacy, a VPN is absolutely necessary. Otherwise, government bureaus, agencies, and leaders could have full access to everything you say or do online, including planning protests, criticizing laws and policies, or donating money to political organizations.
Therefore, it's critically important that you research the features, reputation, security, performance, customer service, and cost of various VPN services before you decide which one to subscribe to. Here are some factors to consider.
TopConsumerReviews.com has compiled a report of the best VPN services available and ranked them in the order of quality and reliability. We hope these reviews will help you find the right VPN service to make browsing the Web 100% secure!
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