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Ballard Designs Review

Sunday, April 21st

2024 Wall Art Reviews

Ballard Designs Review 2 Star Rating

Ballard Designs

2 Star Rating
  • Ballard Designs specializes in traditional home furnishings and decor
  • Actively engages with a large following on social platforms
  • Offers furniture, lighting, wall decor, and more
  • Serves both regular customers and interior designers
  • Collaborates with independent artists for unique artwork
  • Provides a 90-day return window, excluding fees, and a one-year defect guarantee
  • Shipping charges range from 10% to 15%, capped at $350
  • Smaller items delivered in 3-7 days, with potential extra fees for bulky items and personalized orders

Ballard Designs, started in 1982 by Helen Ballard Weeks in Atlanta, Georgia, began as a small brochure and has grown into a well-known company selling home furnishings and decor. They're known for their traditional style in furniture and decor.

Good social media presence

One thing we noticed is how effectively Ballard Designs utilizes social media. They have almost 430,000 followers on Instagram, a popular TikTok account, and a podcast called "How To Decorate." Ballard Designs aims to help people make their homes reflect their own style, offering a variety of furniture, lights, wall decorations, and more. They serve both regular customers and professional interior designers, selling their products through a catalog, online, and in physical stores.

Can't filter by style

With a mere 213 results for wall art, it's safe to say this platform doesn't specialize in it. Remember how we said they lean traditional in aesthetic? Even their attempts at modern art seem to carry a touch of nostalgia. While you can refine your search by subject, color, frame finish, type (framed vs. unframed, canvas, or wood print), and orientation, oddly there's no option to filter by style.

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Wide price range

Pricewise, you'll find Ballard Designs pieces ranging from a budget-friendly $25 to $3,000. However, the bulk of their offerings fall within the $250 to $1,000 range. Interestingly, their best-seller is a somewhat amateurish series of watercolor paintings featuring trees. Unfortunately, it's challenging to get a closer look because the "roll over image to zoom" feature appears to be malfunctioning. As for the specific pricing, a single 13"x13" print from this tree-themed series was on sale for $95.20 at the time of our review, marked down from its original price of $119. It could be worth considering if you're in the market for something rustic and understated.

Exclusive Artists program supports creatives

Ballard Designs does not sell original art in the traditional sense of unique, one-of-a-kind pieces directly from the artist. Instead, they offer an Exclusive Artists program, which is a collaboration with a select group of independent artists. These artists, who typically showcase their work in galleries, create unique pieces exclusively for Ballard Designs. The artwork available through this program is described by Ballard as "the next best thing to original art," offering a high-quality, gallery-like experience at a more accessible price point. This initiative allows customers to access exclusive, artful creations that are not available elsewhere, while also supporting the careers of the independent artists involved.

Standard return policy

If you're not satisfied with your Ballard purchase, you have a 90-day window from the ship date to return it for an exchange or full refund, excluding Shipping & Processing fees. All Ballard products are guaranteed against defects for one year from the shipment date.

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Shipping is 10%-15% of order price

Shipping charges depend on your order's total value. Orders under $200 are charged 15% of the total order value, while orders of $200.01 and above are charged 10% of the total order value, with a maximum cap at $350. These charges are based on the original retail price of the product before any discounts are applied.

3-7 days to arrive

Smaller items are shipped via standard ground service and typically arrive in 3-7 business days for in-stock items. Some bulky or heavy items may carry an additional $20-$40/item oversized handling fee. Be aware that items ordered together may not be delivered simultaneously, and if your order includes personalized items, allow an extra three days.

Expedited shipping

For faster delivery, you can opt for Next Business Day or Two Business Day express service for an additional fee. Express orders received by 4 pm EST are shipped on the same day. The charges for expedited delivery depend on the weight of the items, with separate rates for items under 10 lbs. If the item weighs over 10 lbs., you'll see additional charges at checkout. Keep in mind that expedited order cut-off times may vary around federally recognized holidays.

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Packages arrive damaged

Ballard Designs has a "B-" grade from the Better Business Bureau, but a rating average of only 1.63 on Sitejabber. Customer experience is largely poor, with a range of issues highlighted in reviews. Some customers have expressed frustration with supply chain and customer service problems, alleging that the company avoids taking responsibility for issues and even blocks those who voice concerns on social media. Packaging woes also feature prominently, with reports of items arriving in battered boxes, although the actual products sometimes fare better.

Price does not reflect quality

Product quality varies, with some customers satisfied while others find the value for their money lacking. A common theme is the need for multiple interactions with customer service due to missing or damaged items, adding inconvenience to the shopping experience. Obtaining refunds from Ballard also appears to be a cumbersome process, with lengthy waits and poor communication reported.

Look elsewhere first

We were not very impressed with Ballard's range or selection. After all, they limit themselves to that traditional aesthetic, so you're not going to find a wide variety of styles or cutting-edge designs. We were also quite concerned to read about some of the poor experiences detailed in customer reviews. On top of that, you can't get original paintings here, only reproductions. For these reasons, we would not recommend shopping Ballard Designs as your first choice for wall art.

Where Can You Find the Best Wall Art?

Are you looking for a particular piece of art to decorate your wall space? Perhaps you're redecorating your living room and want to add a striking piece above your sofa. Or, maybe you're designing the interior for a whole house and want to achieve a beautiful, cohesive look. Art stores are an essential place to go when providing that finishing look for a home or space.

In today's digital age, the way people shop for wall art has undergone a profound transformation. Online platforms have become increasingly popular for art enthusiasts and interior decorators alike. This surge in online art shopping can be attributed to several factors that have created a compelling and convenient experience for consumers.

The Best Wall Art Stores Compare Wall Art Stores Compare Wall Art Reviews What are the best Wall Art Stores Best Wall Art Reviews

Wall Art FAQ

Before purchasing wall art, consider the space where it will be displayed, including wall size, color scheme, and room style. Also, think about your personal taste and the artwork's theme, color, and size. It's important to measure your wall space to ensure the art fits perfectly.
To ensure that the wall art matches your room's decor, look at the colors and style of your room and choose art that complements these elements. Many online stores offer virtual tools to visualize how the artwork will look in your space. Additionally, you can seek advice from interior design experts or use augmented reality apps to preview the art in your room.
Buying wall art online is generally safe if you use reputable websites and check their return policies, customer reviews, and authentication processes. Secure payment options and customer support availability are also important factors to consider for a safe purchase.
The size of your wall art should be in proportion to the intended wall and room size. A common rule is that the art should cover about 2/3 to 3/4 of the wall space available. For large walls, consider larger pieces or a gallery wall of smaller pieces. Always measure your wall space before ordering.
Most online art stores have a return policy, but it varies. Check the return policy before purchasing, including the time frame for returns, condition of the art required for a return, and who covers return shipping costs. Custom or personalized art might not be returnable.
Original art is a one-of-a-kind piece created by the artist, while prints are reproductions of original artwork, often more affordable. Reproductions are copies of famous artworks. Originals are usually more expensive but can be a valuable investment.
Wall art is usually shipped in sturdy packaging with protective materials. Check the shipping policy of the store, including how they handle damage during shipping. Upon arrival, inspect the artwork immediately for any damage and report it to the seller as soon as possible.
Additional costs may include shipping fees, taxes, and in some cases, customs duties for international purchases. Some sellers offer free shipping, but it's always good to check all potential additional costs - like for the frame - to avoid surprises.
Compare the Best Reviews

Continued from above...

First, the vast and diverse range of art available online is a key driver of their popularity. Unlike traditional brick-and-mortar stores, online art marketplaces offer an extensive array of styles, genres, and artists from around the globe. This immense variety caters to diverse tastes and preferences, letting you explore and discover pieces that resonate with your own personal aesthetic taste.

The convenience of browsing and purchasing art from the comfort of your home has also significantly contributed to the widespread appeal of online art shopping. The online realm eliminates geographical constraints, letting you explore artworks without the need to travel to actual physical galleries. This is particularly helpful for people with busy lifestyles, as it allows them to explore art in their daily routines. Moreover, online platforms often provide sophisticated search and filtering tools, which let you navigate vast collections in order to find the exact piece that you want.

If you want to know more about the art pieces or artists, you can usually find a wealth of information in your online art shopping experience. Online platforms typically offer detailed descriptions, artist biographies, and customer reviews, which can provide valuable context and insight for your decision. This transparency connects you to the artwork which enriches the overall purchasing experience.

When browsing, you'll get to choose from many different art styles and types - like photography, prints, and dimensional art pieces, to name a few. You might stumble upon an original painting that speaks to you, capturing a moment or emotion in a way that's both personal and unique. Original pieces might be a bit pricier, but they're one-of-a-kind. On the flip side, if you're decorating on a budget, there are plenty of prints and reproductions that can add a touch of elegance or quirkiness to your space without breaking the bank. And let's not forget about the stunning photographic prints and digital art that can transport you to different worlds.

For those who want a bit more guidance, some sites even offer art consultation services. Also, if supporting artists is close to your heart, you can look for platforms that give a fair share of the sales to the creators.

Before choosing a wall art retailer, we suggest you keep the following criteria in mind:

  • Customization. Imagine finding a piece you love, but it's just not the right size for your space. No problem - many of these sites let you play around with sizes and frames. Want a sleek, modern look? Go for a canvas print. It's affordable and can change the whole vibe of a room.
  • Extra costs. While it's easy to get carried away in the excitement of finding that perfect piece, remember to factor in extra costs like shipping and framing. Prices can quickly go from the "oh, that's reasonable" to "that's a splurge," so keeping your budget in mind - and maybe shopping with sites that offer free shipping - is a good idea.
  • Quality and authenticity. These are crucial, especially when investing in original art. Many sites ensure authenticity with artist signatures or certificates - a nice touch that adds to the value of your purchase. For prints, quality can vary, so it's wise to check out the site's quality policies and customer reviews.
  • Shipping timeframe. Maybe you've found the perfect piece for your friend's housewarming next week. Check those delivery times to avoid any last-minute surprises, or the chance of showing up empty-handed.
  • Return policy. What if the art doesn't look as great in person as it did online? A good return policy can be a lifesaver, so keep an eye out for that.

To help you identify the best sites to purchase wall art, Top Consumer Reviews has ranked and reviewed today's most popular options. We hope this guide helps you find that perfect piece that resonates with you, fits your budget, and complements your space, all while offering a convenient and enjoyable shopping experience. Happy art hunting!

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