Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

One Kings Lane Review

Sunday, April 21st

2024 Wall Art Reviews

One Kings Lane Review 2 Star Rating

One Kings Lane

2 Star Rating
  • High-end home furnishings, decor, and wall art
  • Art prices range from $75 to $27,975
  • Handled by a team with expertise in home decor

One Kings Lane is an online home furnishings and decor retailer founded in 2009, known for its curated collections and flash sales of high-end home goods and furniture. It has since expanded to offer a wide range of products, including wall art, catering to various interior design styles.

Filters are lacking

When you visit this site, you'll find yourself on a page with all of their art offerings - a total of 3581. From here, you can scroll and see what catches your interest, or you can narrow down your options using filters such as category (paintings, mixed media, photography, vintage reproductions, drawings, maps, flags, and posters), brand, color, condition (new or vintage), and price range. However, you won't find comprehensive style filters here, such as impressionism, abstract, or surrealist.

Original vintage paintings

Prices range from $75 to a jaw-dropping $27,975. The latter product is an antique 1868 painting by Adolf Henrik Mackeprang titled Cattle at the River Crossing. It's offered by the brand Vermilion Designs Interiors, whose collection spans from traditional to contemporary and transitional designs, including a range of antiques from the elegant 18th and 19th centuries to chic mid-century modern vintage pieces.

Return policy doesn't apply to all paintings

Unsurprisingly, the $27,975 painting cannot be returned, and the same goes for many other paintings on their site. To confirm, you can refer to the product description. However, some prints may be returnable within 30 days, although restocking and return shipping fees will be charged.

Best Wall Art

Check description for return policy

In the product pages, you'll find a description of the product, its dimensions, its medium, and what the frame is made of. You'll also find the individual shipping and return policy applicable to each individual product. Here's also where you'll find customer reviews if there are any for that particular product (there weren't any on many of the paintings we saw).

Customization options are rare

You can't typically customize the frame with One Kings Lane wall art, although we noted a few exceptions to this in the catalog, like Benson-Cobb's Land's End abstract painting for $1,035, where you could choose between a "natural" color frame and a silver color. The same goes for color and material: sometimes you'll be able to customize, but usually not, and there's no way to filter in the catalog for just the ones that are customizable in case you're shopping to fill a blank space on your wall of a particular size.

No professional curators

At One Kings Lane, the product curation is handled by a team with expertise in home decor and industry trends, rather than traditional art curators. This team consists of seasoned industry insiders and passionate home-decor buyers who share the customers' enthusiasm for design and exceptional value. Their focus is more on selecting items that align with contemporary home decor trends and customer preferences, rather than the specialized field of art curation found in museums or galleries. One Kings Lane is therefore best suited to a broader audience, without much appeal for those focused on curating a high-quality collection.

Best Wall Art

30 days for returns

If you've got an item you're not thrilled with, you can generally send it back within 30 days of delivery. But there's a catch: items marked as "final sale," "clearance," "as is," or "made-to-order" don't qualify for returns. Again, One Kings Lane makes it clear which items are non-returnable on the product's description page.

15% fee on returns

When it comes to the nitty-gritty of returns, there are some fees involved. For standard deliveries, like those through UPS, there's a 15% return fee. This fee gets taken out of your refund, but it won't be more than $100. Remember, they won't refund the original shipping charges. For bigger items that need entryway or white-glove delivery, the return fee jumps to a flat $300 per item.

Only ships within USA

As for shipping, they've got their rates laid out clearly in their FAQ. For orders between $50 and $150, Standard shipping is $14.95. That price increases all the way up to $97.95 for orders between $850 and $1,000. Take note: One Kings Lane doesn't do international shipping. So if you're outside the U.S., you might need to look elsewhere. If you need any help or have questions, their customer care team is just an email or phone call away during their business hours, Monday-Friday between 9am and 7pm EST. They don't do price matching with competitors or price adjustments, so what you see is what you get in terms of pricing.

Best Wall Art

Poor customer service despite "A+" with the BBB

One Kings Lane might have an A+ rating from the Better Business Bureau, but the real story seems to be in the customer reviews, and let's just say, they're not all glowing. We came across several reviews where customers had less-than-ideal experiences. Issues ranged from being overcharged without a refund to receiving completely different items from what was ordered. In some cases, customers received damaged goods or prints in poor condition, and when they tried to sort things out, they hit roadblocks with customer service.

Chance for incorrect replacements

What really stands out in these reviews is the frustration customers felt with the response (or lack thereof) from One Kings Lane. Whether it was a long wait to speak to someone, receiving incorrect replacements multiple times, or feeling like their concerns were not taken seriously, the common theme was disappointment. Some customers even expressed regret for recommending the site to others, based on their experiences.

Don't shop here first

Considering all this, it's tough for us to recommend One Kings Lane confidently. Even if you're just casually browsing for art and something catches your eye, the customer feedback suggests you might not get what you expect. And if you run into issues, there's a chance the customer service might not be as helpful as you'd hope. So, while they do have a decent selection and the website looks fine, it might be wise to proceed with caution (or not at all) based on these customer experiences.

Where Can You Find the Best Wall Art?

Are you looking for a particular piece of art to decorate your wall space? Perhaps you're redecorating your living room and want to add a striking piece above your sofa. Or, maybe you're designing the interior for a whole house and want to achieve a beautiful, cohesive look. Art stores are an essential place to go when providing that finishing look for a home or space.

In today's digital age, the way people shop for wall art has undergone a profound transformation. Online platforms have become increasingly popular for art enthusiasts and interior decorators alike. This surge in online art shopping can be attributed to several factors that have created a compelling and convenient experience for consumers.

The Best Wall Art Stores Compare Wall Art Stores Compare Wall Art Reviews What are the best Wall Art Stores Best Wall Art Reviews

Wall Art FAQ

Before purchasing wall art, consider the space where it will be displayed, including wall size, color scheme, and room style. Also, think about your personal taste and the artwork's theme, color, and size. It's important to measure your wall space to ensure the art fits perfectly.
To ensure that the wall art matches your room's decor, look at the colors and style of your room and choose art that complements these elements. Many online stores offer virtual tools to visualize how the artwork will look in your space. Additionally, you can seek advice from interior design experts or use augmented reality apps to preview the art in your room.
Buying wall art online is generally safe if you use reputable websites and check their return policies, customer reviews, and authentication processes. Secure payment options and customer support availability are also important factors to consider for a safe purchase.
The size of your wall art should be in proportion to the intended wall and room size. A common rule is that the art should cover about 2/3 to 3/4 of the wall space available. For large walls, consider larger pieces or a gallery wall of smaller pieces. Always measure your wall space before ordering.
Most online art stores have a return policy, but it varies. Check the return policy before purchasing, including the time frame for returns, condition of the art required for a return, and who covers return shipping costs. Custom or personalized art might not be returnable.
Original art is a one-of-a-kind piece created by the artist, while prints are reproductions of original artwork, often more affordable. Reproductions are copies of famous artworks. Originals are usually more expensive but can be a valuable investment.
Wall art is usually shipped in sturdy packaging with protective materials. Check the shipping policy of the store, including how they handle damage during shipping. Upon arrival, inspect the artwork immediately for any damage and report it to the seller as soon as possible.
Additional costs may include shipping fees, taxes, and in some cases, customs duties for international purchases. Some sellers offer free shipping, but it's always good to check all potential additional costs - like for the frame - to avoid surprises.
Compare the Best Reviews

Continued from above...

First, the vast and diverse range of art available online is a key driver of their popularity. Unlike traditional brick-and-mortar stores, online art marketplaces offer an extensive array of styles, genres, and artists from around the globe. This immense variety caters to diverse tastes and preferences, letting you explore and discover pieces that resonate with your own personal aesthetic taste.

The convenience of browsing and purchasing art from the comfort of your home has also significantly contributed to the widespread appeal of online art shopping. The online realm eliminates geographical constraints, letting you explore artworks without the need to travel to actual physical galleries. This is particularly helpful for people with busy lifestyles, as it allows them to explore art in their daily routines. Moreover, online platforms often provide sophisticated search and filtering tools, which let you navigate vast collections in order to find the exact piece that you want.

If you want to know more about the art pieces or artists, you can usually find a wealth of information in your online art shopping experience. Online platforms typically offer detailed descriptions, artist biographies, and customer reviews, which can provide valuable context and insight for your decision. This transparency connects you to the artwork which enriches the overall purchasing experience.

When browsing, you'll get to choose from many different art styles and types - like photography, prints, and dimensional art pieces, to name a few. You might stumble upon an original painting that speaks to you, capturing a moment or emotion in a way that's both personal and unique. Original pieces might be a bit pricier, but they're one-of-a-kind. On the flip side, if you're decorating on a budget, there are plenty of prints and reproductions that can add a touch of elegance or quirkiness to your space without breaking the bank. And let's not forget about the stunning photographic prints and digital art that can transport you to different worlds.

For those who want a bit more guidance, some sites even offer art consultation services. Also, if supporting artists is close to your heart, you can look for platforms that give a fair share of the sales to the creators.

Before choosing a wall art retailer, we suggest you keep the following criteria in mind:

  • Customization. Imagine finding a piece you love, but it's just not the right size for your space. No problem - many of these sites let you play around with sizes and frames. Want a sleek, modern look? Go for a canvas print. It's affordable and can change the whole vibe of a room.
  • Extra costs. While it's easy to get carried away in the excitement of finding that perfect piece, remember to factor in extra costs like shipping and framing. Prices can quickly go from the "oh, that's reasonable" to "that's a splurge," so keeping your budget in mind - and maybe shopping with sites that offer free shipping - is a good idea.
  • Quality and authenticity. These are crucial, especially when investing in original art. Many sites ensure authenticity with artist signatures or certificates - a nice touch that adds to the value of your purchase. For prints, quality can vary, so it's wise to check out the site's quality policies and customer reviews.
  • Shipping timeframe. Maybe you've found the perfect piece for your friend's housewarming next week. Check those delivery times to avoid any last-minute surprises, or the chance of showing up empty-handed.
  • Return policy. What if the art doesn't look as great in person as it did online? A good return policy can be a lifesaver, so keep an eye out for that.

To help you identify the best sites to purchase wall art, Top Consumer Reviews has ranked and reviewed today's most popular options. We hope this guide helps you find that perfect piece that resonates with you, fits your budget, and complements your space, all while offering a convenient and enjoyable shopping experience. Happy art hunting!

The Best Reviews of Wall Art Stores