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Insignia Review

Friday, July 19th

2024 Washer and Dryer Reviews

Insignia Review 3.5 Star Rating


3.5 Star Rating
  • Prices from $849.98 to $1,149.98
  • 8 sets
  • 3.7 cu. ft. - 4.5 cu. ft. washer capacities
  • 6.7 cu. ft. - 8 cu. ft. dryer capacities
  • Energy-efficient models
  • Front load and top load
  • 1-year warranty
  • $29 shipping
  • "A+" rating from the BBB

Insignia, owned by Best Buy, offers a variety of major appliances, including dishwashers, refrigerators, washers, and dryers. However, the manufacturing of these products is not handled by Best Buy itself; instead, they are produced by Haier, a Chinese-owned company that holds a significant presence in the US appliance market. As Insignia is essentially Best Buy's proprietary brand, these washer and dryer sets are exclusively available for purchase at Best Buy stores.

Appliance Overview:

  • Price range: $849.98 to $1,149.98
  • Types: Front load and top load
  • Different sets: 8
  • Washer capacity: 3.7 cu. ft. - 4.5 cu. ft.
  • Dryer capacity: 6.7 cu. ft. - 8 cu. ft.
  • Energy efficient: Some models
  • Return policy: 14 days for nonmembers
  • Warranty: 1 year
  • Additional protection plans: Yes
  • Financing: Yes
  • Shipping: $29

Basic set: 3.7 cu. ft. Washer and 6.7 cu. ft. Dryer Package

The most basic package offered by Insignia is the combination of the 3.6 cu. ft. Washer and 6.7 cu. ft. Dryer. Sold together, this package costs $849.98 which is about 20% cheaper than buying the washer and dryer separately. The washer offers a 3.7 cu. ft. capacity and its top-load design allows for loading from a standing position. With 12 wash cycles, including options like Normal/Eco, Quick Wash, and Delicates, you can choose which wash works best for your clothes. There are also 4 temperature levels for those special items that need cold or extra hot water. The automatic water level control adjusts to each load, or you can customize it manually. As for the dryer, it provides a spacious 6.7 cu. ft. capacity for washing large items. It features 9 sensor cycles and the same number of manual drying cycles. You can select the dryness level, and the dryer stops automatically when the clothes are done. The Wrinkle Care feature reduces wrinkles with intermittent tumbling, and the control panel offers simple mode selection and cycle indicators.

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Top-tier set: 4.5 cu. ft. Washer and 8.0 cu. ft. Dryer Package

The top-tier package at Insignia is the 4.5 cu. ft. Washer and 8.0 cu. ft. Dryer combo. This package costs $1,149.98 which is 20% cheaper than buying these items separately. The washer features a 4.5 cu. ft. capacity, making it suitable for large loads. With 12 wash cycles and 5 temperature levels, you can customize your wash no matter what you need cleaned. The My Cycle feature allows you to save preferred settings for quick access, while the see-through window lets you monitor the laundry progress. For the dryer, you'll find it offers an 8.0 cu. ft. capacity, 12 drying cycles, including options like Normal, Bulky, and Steam Refresh, and 5 temperature levels. The moisture sensor adjusts drying time automatically during sensor dry cycles, and the reversible door hinge allows for flexible installation. As a bonus, the steam function helps reduce wrinkles and static, while the front load design offers easy loading and unloading. Both the washer and dryer are Energy Star Certified for lower electricity bills.

$29 shipping fee

At Best Buy, the standard shipping cost is $29. This includes both delivery and installation, but the fee is added to your purchase automatically. Therefore, regardless of the washer/dryer combo you select, you will be subject to a $29 delivery charge. The sole alternative to this fee is to retrieve the appliances from the store yourself. However, this method means you won't receive any help with installation.

14-day returns for most customers

At Best Buy, standard customers (those without a membership) have a 14-day window for most products, whereas those who do purchase a membership like My Best Buy Plus and My Best Buy Total benefit from 60 days for most items. This return policy covers new, clearance, open-box, refurbished, and pre-owned items and applies to purchases made at any Best Buy retail or online location.

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Solid reputation for appliances, but not for Best Buy

Insignia doesn't have its own rating on the Better Business Bureau, but its parent company, Haier, holds an "A+" rating from the BBB. On the Best Buy website, Insignia washer and dryer sets receive an average customer rating of 4.3 stars. Customers appreciate Insignia sets for their user-friendliness and energy efficiency (on higher-level models). However, customers who left lower reviews complained that some of the lower-tier sets felt "flimsy" . Some reviews expressed dissatisfaction with Best Buy's customer service and Geek Squad installation. While customers generally liked the actual washer and dryer sets (especially the more expensive ones), there were many reviews (even those with 4-star ratings) that complained about service from Best Buy as a company.

Best Insignias are higher-priced machines

While Insignia's prices are reasonable and the brand receives praise for spacious laundry sets, many reviewers express frustration with the exclusive availability of these appliances at Best Buy. That, plus some complaints on lower-tier washer and dryer sets, means that you may be better off spending a bit more if you want to choose an Insignia washer and dryer combo. Despite their positive feelings towards the dryers themselves, reviewers also frequently complained about Best Buy. Since this is the only place to buy Insignia washers and dryers, this downside lowers Insignia's rating compared to other brands. As a result, Insignia earns an above-average rating in the washer and dryer combo review. However, if you're a Best Buy member or appreciate the company, you may still find Insignia appealing for its pricing and advantages.

Where Can You Find the Best Washer and Dryer Sets?

Washers and dryers, the dynamic duo of laundry appliances, work in perfect harmony to help your clothes come out clean, fresh, and ready to wear. Gone are the days of scrubbing clothes by hand or waiting endlessly for laundry to air dry. With a modern washer and dryer set, you can enjoy the convenience and peace of mind that comes with knowing your laundry will be efficiently cleaned and dried with just the push of a button.

There are tons of reasons to get a new washer and dryer. Maybe you've been holding on to an old set, hoping it would last a few more years. Perhaps you're trying to convert to a more energy-conscious home life. Or maybe, you've just become a new homeowner (congrats!) and you're looking for that laundry day upgrade for your new digs. Whatever your reason, there are tons of brands and washer and dryer duos out there to choose from.

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Washer and Dryer FAQ

Whether you need a traditional side-by-side washer and dryer set or a space-saving stackable option, there are tons of combos to match your space requirements. Plus, you can find sets with upgraded technology or simplistic designs. No matter what style you imagine for your space, there's a washer and dryer set out there to fit your home.
Washer and dryer sets are your laundry power duo, streamlining the entire laundry process from start to finish. With intuitive controls and efficient drying cycles, they take the hassle out of laundry day. Many modern sets offer "fast wash" and "quick dry" features so you can have an entire cycle of laundry done in less than an hour.
Yes! Modern washer and dryer sets are designed to handle a wide range of fabrics and garment types. With new AI sensing technology, the washers and dryers can tell what you've put in the load and use that data to create the perfect cycle based on fabric, weight, and more. From delicate silks to heavy-duty towels, today's washer and dryer sets help your clothes come out clean and dry, no matter the material.
Modern washer and dryer sets are built with efficiency in mind. With advanced features like energy-saving cycles and quick wash options, they help you save time and energy while getting your laundry done efficiently. Many are also built following stringent energy requirements. The best sets are listed as being Energy Star Certified, so keep an eye out for that while you browse.
Absolutely! If you go for a smart device set, they often connect. Some of the top options in the industry allow the dryer to connect to the washer so you only have to input wash settings once.
Keeping your washer and dryer set in top condition is easy. Regular cleaning of the lint trap, filters, and exhaust vents, as well as checking for any blockages, can help prevent issues and keep your machines working their best. For your washer, you just want to clean out the drum every few weeks. Most modern appliances will give you alerts when it's time to take care of these little maintenance items.
Definitely! Most modern washer and dryer sets are designed to handle large loads with ease, so you can wash and dry more laundry in less time. From bulky bedding to family-sized loads, there's plenty of space in modern sets for your laundry needs.
Actually, no. While washer and dryer sets are sold together, the actual appliances still (usually) have their own warranty details. Some manufacturers will offer a "universal" warranty that's the same on every appliance, but it's worth checking on the details before you buy if warranty length and upgrades are a major concern.
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Continued from above...

Whether you're tackling a single load of delicates or a mountain of towels and bedding, a reliable washer and dryer set can streamline your laundry routine and make chores a breeze. The efficiency and effectiveness of modern dryers are complemented by the convenience and versatility of modern washers.

Equipped with advanced features like multiple wash and dry cycles, adjustable water and air temperatures, and customizable settings, today's washers and dryers are designed to handle a wide range of fabrics and soil levels with ease. Handling stubborn stains, delicate fabrics, or bulky items like comforters and curtains, a high-quality washer/dryer combo can deliver superior cleaning performance while preserving the integrity of your clothes.

In addition to convenience and efficiency, upgrading to a new washer and dryer set can lead to significant savings on time, energy, and utility costs. Many modern washers and dryers are designed to meet strict energy efficiency standards, using less water, electricity, or gas than older models while still delivering exceptional cleaning and drying results. By investing in an energy-efficient washer and dryer set, you can reduce your environmental impact and lower your monthly utility bills without sacrificing performance or reliability.

When shopping for a new washer and dryer combo, there are several factors to consider to make sure you find the perfect set for your needs:

  • Price. Keep your ideal budget in mind as you compare prices across different brands and retailers to find the best value for your money. While it's important to stay within your budget, remember that investing in a quality washer and dryer set can pay off in terms of performance and efficiency.
  • Features. Evaluate the features and options available on different washer and dryer models to determine which ones are most important to you. Whether you prioritize advanced cleaning and drying technology, AI laundry sensing, or convenient features like steam refresh and wrinkle prevention, make sure you choose a washer and dryer set that offers the features you need to simplify your laundry routine. Also, do you need your appliances to stack or go side-by-side?
  • Capacity. Consider the size of your household and your typical laundry load when choosing a washer and dryer set. From compact models ideal for small spaces to extra-large options capable of handling large family-sized loads, there's a washer and dryer size to suit every household and lifestyle.
  • Durability. Invest in a high-quality washer and dryer set from a manufacturer you trust. Look for models with durable construction and comprehensive warranties to protect your peace of mind for years to come.

To help you find the perfect washer and dryer set for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the most popular brands and models on the market. We hope our detailed research will guide you into your dream washer and dryer set that makes laundry not just a breeze but something you look forward to. Whether you're upgrading your laundry room, replacing old appliances, or shopping for your first washer and dryer set, we're here to help you make the most of your future laundry experience.

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