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Electrolux Review

Monday, June 17th

2024 Washing Machine Reviews

Electrolux Review 1 Star Rating


1 Star Rating
  • Prices from $796 to $1,549
  • 4 washers in stock
  • 2.5 cu. ft.-4.5 cu. ft. capacities
  • Front-load
  • 10-year motor warranty
  • Lifetime drum warranty
  • Eco-friendly
  • Free delivery
  • "A+" rating from the BBB

Electrolux was founded in 1919, and it is seen as an industry leader in sustainability. Electrolux has been helping its customers reduce CO2 emissions by crafting eco-friendly products since 2015. By using recycled materials in its products, promoting resource efficiency, using more sustainable packaging solutions, and increasing the availability of spare parts for repairs, Electrolux stands out as a pioneer for energy efficiency in washers.

Appliance Overview:

  • Price range: $796 to $1,549
  • Types: Front-load
  • Different models: 5 (4 in stock)
  • Capacity: 2.5 cu. ft.-4.5 cu. ft.
  • Wash settings: 7-11
  • Temperature settings: 4-5
  • Energy efficient: Yes
  • Return policy: Unclear for washers
  • Warranty: Lifetime tub, 10-year motor, 1-year parts
  • Additional protection plans: Yes
  • Financing: Yes
  • Shipping: Free delivery on most orders

Basic model: 400 Series

The most basic model in stock at Electrolux is the 400 Series front load washer. While this isn't the least expensive option from Electrolux (that would be the 300 Series for $798), the 400 Series is the most basic washer in stock. Available for $848, this front-load washer comes in 2 colors (glacier blue and white), offers 7 cycles, and a 4.5 cu. ft. capacity. The "solid soil" setting provides a thorough clean, targeting stubborn stains like mud or dirt, and the 400 series was recognized as one of the most efficient Energy Star certified products in 2023. You'll get a 10-year motor and lifetime tub warranty backing your washer. The 400 series also offers a balance feature for smooth, quiet operation, allowing you to run it anytime without disturbing your household. Inside, luxury-design lighting offers illumination, making it easy to locate those stray socks. When you're shopping at Electrolux, keep an eye out for sales. At the time of our review, the $848 price appeared to be a sale from the normal $1,199 cost. However, there was no timeline listed for the sale period.

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Top-tier model: 600 Series

The top-tier model at Electrolux is the 600 Series Front Load Washer with Smartboost. This washer costs $998 and comes with two color options: titanium and white. The capacity is 4.5 cu. ft. and you can expect 11 cycles from this appliance. The LuxCare Plus wash system provides evenly distributed detergent and additives, improved wash actions, temperature control, and smart load sensing. The StainSoak cycle tackles stains by premixing water, detergent, and stain remover before the cycle begins, with different temperatures, tumbling actions, and time-based on the selected stain. The Sanitize setting eliminates 99% of bacteria, while the Allergen cycle works for 95% of allergens. The 600 series also has the "solid soil" setting and the same Energy Star certification and 10-year motor and lifetime tub warranty. Like the basic washer, this model appeared to be on sale at the time of this review, so the $998 price is a sale from the regular $1,549 cost.

Free shipping for washers

On all of the Electrolux washer models we checked, the standard delivery fee was listed as "waived' during checkout. So, shipping is free on all of the washers available at Electrolux. You can pay to add some extras to make the delivery process more efficient for you too. For example, Electrolux offers professional installation for $49, standard installation parts for $17.99, disposal of your old appliances for $29, and door swing reversal for $15.

Unclear return policy and no help from chat

The return policy for Electrolux is a little confusing. While the policy notes a 30-day return policy it seems to only apply to items like filters, accessories, consumables, and installation parts. However, in the actual language of the return policy, the only word used is "item." We tried contacting the Electrolux customer service via chat; however, we were told they were having "higher than average wait times" and after 20 minutes of no answers, we finally gave up. Bottom line? You may want to treat the Electrolux return policy as a non-entity for washers and rely on your warranty instead. If you want to dig for more details, calling their customer service number may be the best way to go.

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Quality doesn't shine at Electrolux

While Electrolux has an "A+" rating and accreditation from the Better Business Bureau, the reviews show a much more complicated picture of the company. According to the ratings on the BBB page, Electrolux only has a 1-star average with over 3,000 complaints from customers in the last 3 years. On other third-party review sites, Electrolux doesn't do well either. On Consumer Affairs, Electrolux only has a 1.6-star average. Most of the recent reviews were 1 star, with complaints about pull-out drawers on the washers breaking right away, washers stopping completely within months of purchase, and issues getting Electrolux to come out and repair the appliances. There is also a range of reviews talking about poorly-made parts like latches that don't work. Overall, quality appears to be a huge issue with this washer brand.

Not worth the trouble

Despite Electrolux's dedication to eco-friendliness, the issues with washer quality stand out above everything else. With some of the lowest ratings from customers in our review, Electrolux has a ton of red flags for its washers. With questions about sales vs. full price, and the difficulties finding details about returns, Electrolux doesn't impress on any front except eco-friendliness.

Where Can You Find the Best Washing Machine?

There are tons of benefits to a modern washer. The best one? You can enjoy the peace of mind that comes with knowing your laundry needs are taken care of with just the push of a button. Whether you're washing a single load of delicates or tackling a mountain of towels and bedding, a reliable washer can streamline your household chores and free up more time for the things you love.

With features like multiple wash cycles, adjustable water temperatures, and customizable settings, today's washers are designed to handle a wide range of fabrics and soil levels with ease. Some of the newest styles even use AI technology to sense what's in the washer and figure out the best cycle without you ever lifting a finger. Whether you're dealing with stubborn stains, delicate fabrics, or bulky items like comforters and curtains, a high-quality washer can deliver superior cleaning performance while preserving the integrity of your clothes.

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Washing Machine FAQ

Whether you're a laundry pro or just starting to do your own, there's a washer for you. From top-loaders to front-loaders and compact models, there are so many styles that you'll be able to find something that fits your wash loads and your laundry room.
Washers are your laundry heroes, making the chore a breeze. With intuitive controls and smart features, they take the guesswork out of laundry day, so you can focus on more important things. No more worrying about whites vs. colors. Let the washer do it for you.
Washers can cost anywhere from a few hundred to a couple thousand USD depending on where you buy and what features you want. If you're on a budget, there are plenty of low-cost washers out there that offer great value for your money. But sometimes, it can be a good idea to splurge, especially if you want a washer that will last you years and offer peace of mind.
Absolutely! Washers are designed to handle a variety of fabrics and garment types. From delicate silks to sturdy denim, modern washers keep your clothes clean and cared for every time.
Washers are built with efficiency in mind. With advanced technologies like water-saving cycles and energy-efficient motors, they help you save on utility bills while reducing your environmental footprint. Most modern washers follow stringent energy requirements during manufacturing. Look out for the Energy Star Certification label if you want to be extra sure.
Keeping your washer in top condition is easy. Regular cleaning of the drum and filters, as well as checking for any blockages, can help prevent issues and provide optimal performance for years to come. Many modern washers will offer you alerts to tell you when it's time to give it a clean, so you don't have to worry about missing a cleaning sesh.
Absolutely! Modern washers are designed to handle large loads with ease, so you can wash more in less time. From bulky bedding to family-sized laundry piles, most washers have you covered. If you're looking for the biggest sizes, look for the models with larger cubic feet sizing or look for those that say they handle "king size" bedding! Don't worry, there are some impressive washers out there for even the heaviest laundry day.
Modern washers are improving all the time. There are some brands (like our top-rated option!) that include washers that are all-in-one machines. You can wash and dry your laundry all in the same appliance. No more changing loads if you want to simplify laundry day even more!
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Continued from above...

Washers, or washing machines, are a staple appliance in any household, providing a convenient and efficient way to keep clothes clean and fresh. There are lots of reasons to pick up a new washer. Maybe you've made the jump from renting to owning, and you want brand-new appliances to make your new house a home.

Perhaps you've been slugging along with a 10-year-old washer that finally gave up the ghost. Or maybe you've been lugging heavy laundry baskets to the laundromat or spending hours hunched over a washboard in the backyard, and you've decided it's time for an upgrade. No matter your reason for snagging a new washer, it's an exciting prospect: dreamy clean laundry with zero effort right there at home.

In addition to convenience and efficiency, upgrading to a new washer can also lead to significant savings on water, energy, and detergent costs. Many modern washers are designed to meet strict energy efficiency standards, using less water and electricity than older models while still delivering exceptional cleaning results. By investing in an energy-efficient washer, you can reduce your environmental impact and lower your utility bills without sacrificing performance or convenience.

However, with so many different brands out there, it can be hard to know where to start. When shopping for a new washer, there are several factors you might want to consider to help you find the perfect brand, model, or style for your needs:

  • Capacity. Consider the size of your household and your typical laundry habits when choosing a washer. Do you wash king-size comforters and need an extra-large washer to carry the load? Or maybe you're more of a throw-blankets person, so you don't need that much space? From compact models ideal for small apartments to extra-large options capable of handling family-sized loads, there's a washer size to suit every household and lifestyle.
  • Features. Evaluate the features and options available on different washer models to determine which ones are most important to you. Whether you prioritize advanced cleaning technology and AI sensing or smart connectivity features, make sure you choose a washer that offers the features you need to simplify your laundry routine.
  • Durability. Invest in a high-quality washer from a reputable manufacturer to provide years of reliable performance and durability. Look for models with durable construction and impressive warranties to know you're getting a washer you can rely on.
  • Price. Set a budget for your washer purchase and compare prices across different brands and retailers to find the best value for your money. While it's important to stay within your budget, remember that investing in a quality washer can pay off in terms of performance, efficiency, and durability over time.

To help you find the perfect washer for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the best washer brands and models on the market. We hope our comprehensive research will guide you to the ideal washer to upgrade your laundry experience. Hopefully, this takes the stress out of laundry shopping and gives you more time to enjoy life, knowing your clothes, sheets, and towels are well cared for!

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