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Wednesday, January 22nd
Known for its refrigerators first, Frigidaire originated as the Guardian Frigerator Company in Fort Wayne, Indiana. This company stands out for introducing the first self-contained refrigerator in 1916, credited to Nathaniel B. Wales and Alfred Mellowes. In 1979, Frigidaire was acquired by White Consolidated Industries and began expanding its inventory including things like stovetops, washers, and dryers. Finally, it was bought by Electrolux in 1986, its current parent company.
Appliance Overview:
Only one model: 4.1 cu. ft. High-Efficiency Top Load Washer
There is only one washer model to choose from at Frigidaire, which is much lower than most of the competitors in this review. Further, this single option was currently out of stock on Frigidaire's website, so you will need to find another retailer to purchase it. The price ranges from $768 to $999, depending on whether or not there is currently a sale for this washer. Features include 1 color, 12 wash cycles, a "MaxFill'' setting to get as much laundry in one load as possible, and a quick load setting for those smaller emergencies. However, unlike many competitors, the High Efficiency Top Load Washer is not certified by Energy Star, which means it is less eco-friendly than some machines.
Shipping costs depend on where you buy
Since the one washer available from Frigidaire was out of stock at the time of our review, we were unable to see any direct shipping prices. From alternate retailers, we found both free shipping and shipping that had quite a hefty cost attached. Some retailers also offered additional 2- and 3-year warranties for around $75 (2 years) or $110 (3 years).
7-day money-back guarantee
If you buy directly from Frigidaire, you get access to their impressive returns policy. Frigidaire offers a 7-day money-back guarantee with free returns. So, not only can you return your washer to Frigidaire, but you can also do so without incurring extra shipping costs. Hopefully, the Frigidaire washer will be back in stock soon, so you can take advantage of that policy.
Some negative reviews...
Frigidaire itself is not rated by the BBB, but the company is owned by Electrolux which currently holds an "A+” rating and accreditation. The reviews for Frigidaire's washers are different depending on where you look. For example, ConsumerAffairs shows that Frigidaire had a 1.6-star average rating for its washers.
...but some positive ones as well
However, ratings from customers on other retailers show that Frigidaire's washers have an average rating of around 4 stars. At one retailer there were over 2,000 Individual reviews praising things like how quiet the washer was and the quality of the features for deep clean and quick clean. For those who didn't love their Frigidaire experience, reviews state that parts broke repeatedly on the units and many customers needed expensive repairs for their washers.
Needs more washers to earn a higher score
While Frigidaire scores higher than some competitors who don't have any positive reviews, the fact that Frigidaire only has one washer (and it was out of stock) is a letdown. With other sites offering half a dozen or more washers, Frigidaire is falling behind. So, despite a better return policy and slightly better reviews, Frigidaire earns a lower rating in our review due to the small inventory and lack of availability.
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