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Insignia Review

Monday, June 17th

2024 Washing Machine Reviews

Insignia Review 3.5 Star Rating


3.5 Star Rating
  • Prices from $424.99 to $749.99
  • 5 washers
  • 3.7 cu. ft.-4.5 cu. ft. capacity
  • Top load and front load
  • 1-year warranty for the entire machine
  • $29 shipping
  • 14-day returns
  • 4.3-star customer ratings
  • "A+" rating from the BBB for parent company

Insignia is Best Buy's house brand found across various products, including appliances and electrical cables. Best Buy doesn't handle its own manufacturing, and for dishwashers, refrigerators, washers, and dryers, Insignia appliances are produced by Haier, a Chinese-owned company specializing in major appliances. Despite being less recognized in the United States due to using different brand names, Haier is behind a large number of appliances sold in the US. Since this brand is pretty much owned by Best Buy, that's where you'll need to go to purchase an Insignia washer.

Appliance Overview:

  • Price range: $424.99 to $749.99 (depending on sale)
  • Types: Top load and front load
  • Different models: 5
  • Capacity: 3.7 cu. ft.-4.5 cu. ft.
  • Wash settings: 12-16
  • Temperature settings: 4-6
  • Energy efficient: Yes
  • Return policy: 14 days for standard members
  • Warranty: 1 year entire appliance
  • Additional protection plans: Yes
  • Financing: Yes
  • Shipping: Around $29

Basic model: 3.7 cu.ft. High-Efficiency 12-Cycle Top-Loading Washer

This is the lowest-tier model offered by Insignia. It costs between $424.99 to $449.99 depending on sales and promotions. With a 3.7 cu. ft. capacity, this washer reduces the number of loads, saving you time on laundry day. Its top-load design allows for easy loading without needing to crouch. This model offers 12 wash cycles including options like Normal/Eco, Quick Wash, and Heavy Duty. You can also choose from 4 temperature levels, ranging from Hot to Tap Cold, to best suit your clothes, and automatic water level control for the right amount of water for each load.

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Top-tier model: 4.5 cu.ft. High Efficiency Front Load Washer

This is the top model created by Insignia. This washer costs between $499.99 to $749.99 depending on current promotions. With a spacious 4.5 cu. ft. capacity, this washer efficiently handles large loads of laundry. The machine includes 12 wash cycles, including options like Normal, Bulky, and Quick Wash. You can also choose from 5 temperature levels to suit what clothes you need washed. You can use the pre-soak function for heavily soiled laundry to soak before washing. Plus, the My Cycle feature saves your favorite settings for quick use. Finally, this model is Energy Star Certified to help reduce energy costs.

Shipping costs $29

Shipping costs at Best Buy are $29, which includes delivery and install, but it's not an optional fee. So no matter what washer you buy, there will be a $29 delivery fee. The only way to avoid this is to pick up the appliance yourself from the store. However, this won't include any install help, so you'll need to be prepared to do that yourself.

Standard returns within 14 days

If you're considering returning or exchanging your purchase, keep in mind that the timeframe for returns at Best Buy starts from the day you receive your product. The policy covers new, clearance, open-box, refurbished, and pre-owned items and includes purchases made at Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales Outlet, Magnolia Design Center, Best Buy Education, and Best Buy Business. The duration for returns varies based on your membership status: for Standard members, it's 15 days for most products, while My Best Buy Plus and My Best Buy Total members have 60 days for most items.

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Best Buy doesn't offer the "best" experience

According to the Better Business Bureau, Insignia itself doesn't have a rating. But, its parent company/manufacturer, Haier does. Currently, Haier holds an "A+" rating from the BBB. The average customer rating for the Insignia brand is 4.3 stars on the Best Buy website. However, from other third-party sites, the reviews show an average of 2.3 stars out of 5, but that's for general Insignia products and not washers specifically. For the Best Buy ratings, Insignia washers were praised for their quiet operation, large capacities, and low power usage even on models that aren't Energy Star certified. Customers who didn't love Insignia washers complained that when things went wrong, they had to use Best Buy's Geek Squad to solve the issue and that was an unpleasant customer service experience. Others complained about having to purchase from Best Buy due to issues with deliveries and other service problems. In general, the complaints for Insignia appear to be more related to Best Buy as a parent company rather than the washing machines themselves.

Mid-tier unless you love Best Buy

While the prices aren't bad and Insignia receives high praise for its quiet washers and energy efficiency, many reviewers lament having to purchase the washers through Best Buy. With issues regarding deliveries and tech support, customers seem to like the machines but hate the shopping and support experience. This negative brings down Insignia's rating compared to other more customer-friendly brands sold at multiple retailers. For this reason, and slightly lower star ratings than its closest competitor, Insignia receives a good rating in our review for washers. But, if you're a Best Buy member, or love working with that company, you might enjoy Insignia for its pricing and benefits.

Where Can You Find the Best Washing Machine?

There are tons of benefits to a modern washer. The best one? You can enjoy the peace of mind that comes with knowing your laundry needs are taken care of with just the push of a button. Whether you're washing a single load of delicates or tackling a mountain of towels and bedding, a reliable washer can streamline your household chores and free up more time for the things you love.

With features like multiple wash cycles, adjustable water temperatures, and customizable settings, today's washers are designed to handle a wide range of fabrics and soil levels with ease. Some of the newest styles even use AI technology to sense what's in the washer and figure out the best cycle without you ever lifting a finger. Whether you're dealing with stubborn stains, delicate fabrics, or bulky items like comforters and curtains, a high-quality washer can deliver superior cleaning performance while preserving the integrity of your clothes.

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Washing Machine FAQ

Whether you're a laundry pro or just starting to do your own, there's a washer for you. From top-loaders to front-loaders and compact models, there are so many styles that you'll be able to find something that fits your wash loads and your laundry room.
Washers are your laundry heroes, making the chore a breeze. With intuitive controls and smart features, they take the guesswork out of laundry day, so you can focus on more important things. No more worrying about whites vs. colors. Let the washer do it for you.
Washers can cost anywhere from a few hundred to a couple thousand USD depending on where you buy and what features you want. If you're on a budget, there are plenty of low-cost washers out there that offer great value for your money. But sometimes, it can be a good idea to splurge, especially if you want a washer that will last you years and offer peace of mind.
Absolutely! Washers are designed to handle a variety of fabrics and garment types. From delicate silks to sturdy denim, modern washers keep your clothes clean and cared for every time.
Washers are built with efficiency in mind. With advanced technologies like water-saving cycles and energy-efficient motors, they help you save on utility bills while reducing your environmental footprint. Most modern washers follow stringent energy requirements during manufacturing. Look out for the Energy Star Certification label if you want to be extra sure.
Keeping your washer in top condition is easy. Regular cleaning of the drum and filters, as well as checking for any blockages, can help prevent issues and provide optimal performance for years to come. Many modern washers will offer you alerts to tell you when it's time to give it a clean, so you don't have to worry about missing a cleaning sesh.
Absolutely! Modern washers are designed to handle large loads with ease, so you can wash more in less time. From bulky bedding to family-sized laundry piles, most washers have you covered. If you're looking for the biggest sizes, look for the models with larger cubic feet sizing or look for those that say they handle "king size" bedding! Don't worry, there are some impressive washers out there for even the heaviest laundry day.
Modern washers are improving all the time. There are some brands (like our top-rated option!) that include washers that are all-in-one machines. You can wash and dry your laundry all in the same appliance. No more changing loads if you want to simplify laundry day even more!
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Continued from above...

Washers, or washing machines, are a staple appliance in any household, providing a convenient and efficient way to keep clothes clean and fresh. There are lots of reasons to pick up a new washer. Maybe you've made the jump from renting to owning, and you want brand-new appliances to make your new house a home.

Perhaps you've been slugging along with a 10-year-old washer that finally gave up the ghost. Or maybe you've been lugging heavy laundry baskets to the laundromat or spending hours hunched over a washboard in the backyard, and you've decided it's time for an upgrade. No matter your reason for snagging a new washer, it's an exciting prospect: dreamy clean laundry with zero effort right there at home.

In addition to convenience and efficiency, upgrading to a new washer can also lead to significant savings on water, energy, and detergent costs. Many modern washers are designed to meet strict energy efficiency standards, using less water and electricity than older models while still delivering exceptional cleaning results. By investing in an energy-efficient washer, you can reduce your environmental impact and lower your utility bills without sacrificing performance or convenience.

However, with so many different brands out there, it can be hard to know where to start. When shopping for a new washer, there are several factors you might want to consider to help you find the perfect brand, model, or style for your needs:

  • Capacity. Consider the size of your household and your typical laundry habits when choosing a washer. Do you wash king-size comforters and need an extra-large washer to carry the load? Or maybe you're more of a throw-blankets person, so you don't need that much space? From compact models ideal for small apartments to extra-large options capable of handling family-sized loads, there's a washer size to suit every household and lifestyle.
  • Features. Evaluate the features and options available on different washer models to determine which ones are most important to you. Whether you prioritize advanced cleaning technology and AI sensing or smart connectivity features, make sure you choose a washer that offers the features you need to simplify your laundry routine.
  • Durability. Invest in a high-quality washer from a reputable manufacturer to provide years of reliable performance and durability. Look for models with durable construction and impressive warranties to know you're getting a washer you can rely on.
  • Price. Set a budget for your washer purchase and compare prices across different brands and retailers to find the best value for your money. While it's important to stay within your budget, remember that investing in a quality washer can pay off in terms of performance, efficiency, and durability over time.

To help you find the perfect washer for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the best washer brands and models on the market. We hope our comprehensive research will guide you to the ideal washer to upgrade your laundry experience. Hopefully, this takes the stress out of laundry shopping and gives you more time to enjoy life, knowing your clothes, sheets, and towels are well cared for!

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