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LG Review

Monday, June 17th

2024 Washing Machine Reviews

LG Review 4 Star Rating


4 Star Rating
  • Prices from $529 to $2,999
  • 35 washers
  • 4.3 cu. ft.-5.0 cu. ft.
  • Top load and front load
  • Warranty for 10 years motor, 3 years drum, 1 year parts
  • Free shipping
  • Some units offer free installation and removal of old machine
  • 15-day returns
  • 4.3-star customer ratings

LG, known for its slogan: "Life's Good," maintains a contemporary yet authentic identity. Established in 1958, it has emerged as a leader in the advanced digital era, using technological expertise gained from producing home appliances like radios and TVs. Over the years, the company has introduced numerous new products such as mobile devices, digital TVs, and major appliances like washers and dryers into its offerings. It has also strengthened its global presence. With over 142 local subsidiaries worldwide and approximately 74,000 executives and employees, it maintains a massive global footprint.

Appliance Overview:

  • Price range: $529 to $2,999 (depending on sale)
  • Types: Top load and front load
  • Different models: 35
  • Capacity: 4.3 cu. ft.-5.0 cu. ft.
  • Wash settings: 8-30
  • Temperature settings: 3-5
  • Energy efficient: Some models
  • Return policy: 15 days with 8% restock fee
  • Warranty: 10 years motor, 3 years drum, 1 year parts
  • Additional protection plans: Yes
  • Financing: Yes
  • Shipping: Free

Basic model: 4.3 cu. ft. Ultra Large Capacity Top Load Washer

This top-load washer is the basic option offered by LG. The washer costs between $539 to $749 depending on if a sale or promo is running. With a 4.3 cu. ft. capacity, 8 washer programs, and 3 temperatures, along with TurboDrum Technology that mimics the agitator effect of traditional top load washers, the Ultra Large Top Load Washer offers efficient cleaning. Its Direct Drive Motor operates independently from the tub mechanism, enabling different spinning directions. In case of issues, LG provides peace of mind with the SmartDiagnosis feature, allowing the service center to diagnose problems remotely, either over the phone or via a smartphone app, reducing the need for costly service calls. You can also use the app and enjoy features like remote start or view your wash while you're on the go.

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Top-tier model: All-in-One 5.0 cu. ft. Mega Capacity

The top option from LG is more than just a washer. This unit is an "all-in-one" washer and dryer in one go. The price tag matches this unique washer's specs, going for between $2,499- $2,999. With a 5.0 cu. ft. capacity, Energy Star Certification, 30 washer programs, and 5 temperatures, you can load, set, and go using your LG All-in-One. In under 2 hours, your clothes will emerge clean, fresh, and dry, thanks to the all-in-one design that lets you tackle laundry while you continue with your day, eliminating the need to transfer clothes between two machines. Forget about sorting or cycling through settings - built-in sensors utilize AI technology to detect fabric texture, soil level, and load size, automatically selecting the optimal wash/dry motions and temperatures for thorough fabric care. Plus, with the ezDispense Automatic Dispenser, you only need to fill the detergent reservoirs once every 18 to 31 wash cycles. You can also expect to access your washer through the app with smart and remote start capabilities.

Free shipping on all washers

LG offers free in-home delivery for all of its washers. Some of the washes will also come with free installation and haul away on top of the shipping. To see which items are eligible, just look at the listing. If you don't get haul away and installation included, you can pay for it during checkout as an add-on. Separately, installation costs $29, and haul away costs $25, adding a total of $54 on top of the cost of your washer.

Returns within 15 days

For purchases made directly from LG, you can request a return during the 15 days following delivery. If your reason for returning is related to shipping, delivery discrepancies, or damaged products, you need to report those issues to LG Order Support within 5 business days of delivery to qualify for a full refund. All returns are subject to an 8% restocking fee. And, if you don't make your return with everything in the original packaging and all parts included, you may only receive a partial refund.

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Mixed reviews raise consistency questions

LG has one of the worst Better Business Bureau ratings in our review, but the reviews outside of the BBB platform offer a completely different story. With a "D-" rating from the BBB, we fully expected LGs to be one of the least popular washer brands. However, according to both customers and major platforms like USA Today, LG washers are among the most popular. LG washers earned an average of 4.3 stars out of 5 across different retailers. Customers love how large the LG washers are. Even the base-level ones offer competitive capacity options. Customers also praise the quietness of the washers. However, there are some reviews out there that left us with some concerns (and that gave us some idea of how LG got that "D-" rating). Some reviewers noted that while the LG washers held a lot of laundry, anything "messy" (the customer gave examples from her husband's blue-collar outdoor job) didn't come out in the wash. Other customers complained that half of the wash settings on their LG washer didn't work from day one. With mixed reviews and a "D-" rating from the BBB, we're a little concerned about LG's consistency.

Great features, but needs work on consistency

While LG has some very impressive washers, we're a little worried about some of the negative reviews and the "D-" rating from the BBB. Balancing the features, affordability, and good comments, LG comes out with a high rating in our review. It would rank higher, but the negative comments make us a bit worried about how well LG delivers great machines consistently. So, check out the LG washers, but keep an eye on individual product reviews to see if you're getting the right washer that will consistently deliver clean, perfect laundry.

Where Can You Find the Best Washing Machine?

There are tons of benefits to a modern washer. The best one? You can enjoy the peace of mind that comes with knowing your laundry needs are taken care of with just the push of a button. Whether you're washing a single load of delicates or tackling a mountain of towels and bedding, a reliable washer can streamline your household chores and free up more time for the things you love.

With features like multiple wash cycles, adjustable water temperatures, and customizable settings, today's washers are designed to handle a wide range of fabrics and soil levels with ease. Some of the newest styles even use AI technology to sense what's in the washer and figure out the best cycle without you ever lifting a finger. Whether you're dealing with stubborn stains, delicate fabrics, or bulky items like comforters and curtains, a high-quality washer can deliver superior cleaning performance while preserving the integrity of your clothes.

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Washing Machine FAQ

Whether you're a laundry pro or just starting to do your own, there's a washer for you. From top-loaders to front-loaders and compact models, there are so many styles that you'll be able to find something that fits your wash loads and your laundry room.
Washers are your laundry heroes, making the chore a breeze. With intuitive controls and smart features, they take the guesswork out of laundry day, so you can focus on more important things. No more worrying about whites vs. colors. Let the washer do it for you.
Washers can cost anywhere from a few hundred to a couple thousand USD depending on where you buy and what features you want. If you're on a budget, there are plenty of low-cost washers out there that offer great value for your money. But sometimes, it can be a good idea to splurge, especially if you want a washer that will last you years and offer peace of mind.
Absolutely! Washers are designed to handle a variety of fabrics and garment types. From delicate silks to sturdy denim, modern washers keep your clothes clean and cared for every time.
Washers are built with efficiency in mind. With advanced technologies like water-saving cycles and energy-efficient motors, they help you save on utility bills while reducing your environmental footprint. Most modern washers follow stringent energy requirements during manufacturing. Look out for the Energy Star Certification label if you want to be extra sure.
Keeping your washer in top condition is easy. Regular cleaning of the drum and filters, as well as checking for any blockages, can help prevent issues and provide optimal performance for years to come. Many modern washers will offer you alerts to tell you when it's time to give it a clean, so you don't have to worry about missing a cleaning sesh.
Absolutely! Modern washers are designed to handle large loads with ease, so you can wash more in less time. From bulky bedding to family-sized laundry piles, most washers have you covered. If you're looking for the biggest sizes, look for the models with larger cubic feet sizing or look for those that say they handle "king size" bedding! Don't worry, there are some impressive washers out there for even the heaviest laundry day.
Modern washers are improving all the time. There are some brands (like our top-rated option!) that include washers that are all-in-one machines. You can wash and dry your laundry all in the same appliance. No more changing loads if you want to simplify laundry day even more!
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Continued from above...

Washers, or washing machines, are a staple appliance in any household, providing a convenient and efficient way to keep clothes clean and fresh. There are lots of reasons to pick up a new washer. Maybe you've made the jump from renting to owning, and you want brand-new appliances to make your new house a home.

Perhaps you've been slugging along with a 10-year-old washer that finally gave up the ghost. Or maybe you've been lugging heavy laundry baskets to the laundromat or spending hours hunched over a washboard in the backyard, and you've decided it's time for an upgrade. No matter your reason for snagging a new washer, it's an exciting prospect: dreamy clean laundry with zero effort right there at home.

In addition to convenience and efficiency, upgrading to a new washer can also lead to significant savings on water, energy, and detergent costs. Many modern washers are designed to meet strict energy efficiency standards, using less water and electricity than older models while still delivering exceptional cleaning results. By investing in an energy-efficient washer, you can reduce your environmental impact and lower your utility bills without sacrificing performance or convenience.

However, with so many different brands out there, it can be hard to know where to start. When shopping for a new washer, there are several factors you might want to consider to help you find the perfect brand, model, or style for your needs:

  • Capacity. Consider the size of your household and your typical laundry habits when choosing a washer. Do you wash king-size comforters and need an extra-large washer to carry the load? Or maybe you're more of a throw-blankets person, so you don't need that much space? From compact models ideal for small apartments to extra-large options capable of handling family-sized loads, there's a washer size to suit every household and lifestyle.
  • Features. Evaluate the features and options available on different washer models to determine which ones are most important to you. Whether you prioritize advanced cleaning technology and AI sensing or smart connectivity features, make sure you choose a washer that offers the features you need to simplify your laundry routine.
  • Durability. Invest in a high-quality washer from a reputable manufacturer to provide years of reliable performance and durability. Look for models with durable construction and impressive warranties to know you're getting a washer you can rely on.
  • Price. Set a budget for your washer purchase and compare prices across different brands and retailers to find the best value for your money. While it's important to stay within your budget, remember that investing in a quality washer can pay off in terms of performance, efficiency, and durability over time.

To help you find the perfect washer for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the best washer brands and models on the market. We hope our comprehensive research will guide you to the ideal washer to upgrade your laundry experience. Hopefully, this takes the stress out of laundry shopping and gives you more time to enjoy life, knowing your clothes, sheets, and towels are well cared for!

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