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Authentic Watches Review

Friday, February 3rd

2023 Watch Store Reviews

Authentic Watches Review 4.5 Star Rating

Authentic Watches

4.5 Star Rating
  • "A-" rated by the BBB
  • Family-run business since 1979
  • Thousands of five-star reviews
  • 30-day return policy, no restocking fees on watches under $10,000
  • Free overnight shipping on orders over $500
  • Price match guarantee
  • Complimentary sizing

Since 1979, Authentic Watches has been offering Swiss watches from elite brands like MontBlanc and Omega. Their partnerships with certified suppliers mean that you get an amazing heirloom-quality watch at an extremely competitive price, all with excellent customer service at the ready to answer questions you may have or to resolve any issues that may arise.

Unbeatable selection of luxury brands

When we looked for the Corso line in the Citizen brand for our comparison shopping, it was not a surprise that Authentic Watches came up empty. On the other hand, in the Rolex Explorer line, this store had 16 options to choose from. That's in keeping with Authentic Watches' reputation as a luxury watch store: shop here if you're looking for Breitling, Cartier, Longines, Tag Heuer, or other status symbol brands.

Great online shopping experience

This watch store is very intuitive to shop. Like most retailers, you can use the search bar to jump directly to what you're looking for. But, if you're not quite sure or you're just browsing, try starting with Men's or Women's. One of our favorite ways to get ideas is by scrolling down to the sections for Rare & Unique Timepieces, Limited Edition Watches, and New Arrivals. Once you select a watch that gets your attention, you'll get ample details about its specifications, an order deadline for a specific delivery date, and some suggestions of other watches you may also like.

Don't miss getting a fantastic deal

Looking for a watch at an even better-than-usual price? Be sure not to miss the Weekly Deals, Top Price Drops, and Flash Sale links on the main page at Authentic Watches. We were floored to find the MontBlanc TimeWalker Chronograph 43mm Men's Watch in the flash sale section for just $3,575: a savings of over $6,000 from the retail price of $9,800.

Save by paying with wire transfer or using price matching

If the watch you decide to purchase is under $10,000, you can save 3% by paying in full via bank wire transfer instead of a credit card (though we're not sure many people are taking advantage of this benefit). Also, should you happen to find a watch listed by Authentic Watches at a lower price elsewhere, give them a call to request a price match. This must be done prior to placing your order, and the competitor's warranty, shipping, and return policies must be the same as Authentic Watches' to qualify.

Free sizing before your watch ships

When you place your order, be sure to provide your wrist circumference. They will size your watch at no extra charge; any links they remove will be included in your package.

Best Watch Stores

Free overnight shipping on orders over $500

If you need your watch to arrive quickly, Authentic Watches has you covered. You'll get free overnight shipping (weekdays) on anything you order (over $500). If you're sending the watch outside of the US, you'll still get free delivery but it won't arrive overnight.

Standard return policy

You have 30 days to return your wristwatch, as long as it is in new, unworn condition. There are no restocking fees if your watch is priced under $10,000, while a 10% fee is charged on more expensive watch returns.

Upgrade your warranty coverage if desired

On every watch they sell, Authentic Watches will match or exceed the manufacturer's coverage period. You can also choose to upgrade your protection: $95 for three extra years, or lifetime coverage for $295 (Gold package) or $395 (Platinum package). We invite you to read the plans' descriptions on the site to determine which one would be the best for your purchase.

Reputation holds up

At the time of this evaluation, Authentic Watches had an "A-" rating from the Better Business Bureau, kept from a perfect "A+" because of a lack of response to one customer complaint out of 15 filed there in the last three years. That's not troubling in the slightest when you see how many five-star reviews they have in other places, and how professionally and courteously their team responds to complaints. Customers describe the buying process as incredibly smooth, with easy access to representatives when questions come up.

Top recommended store for Swiss-made watches

Authentic Watches earns our highest recommendation as a watch store for customers strictly looking for Swiss-made luxury timepieces. You'll get very competitive pricing, concierge-level customer service, and a guaranteed-authentic watch with a fantastic warranty.

Where is the Best Place to Buy a Watch?

That question is almost more easily answered by where you should not shop: the mall or jewelry store! You might be drawn in by a beautiful timepiece prominently displayed in the window, but do you really want the sales pressure or higher prices once you walk through the door? We don't either.

Your best bet is an online watch store. Whether you're looking for the next luxury wristwatch to add to your collection or something classic-yet-affordable, you won't find a better selection at any brick-and-mortar store near you. Why browse a few dozen options from a handful of brands and be limited to the retailer's business hours, when you can see thousands of styles and brands whenever you get the whim to shop?

The Best Watch Stores Compare Watch Stores Compare Watch Store Reviews What are the best Watch Stores Best Watch Store Reviews

Watch Store FAQ

Yes! Despite the fact that we all carry a clock in our pocket (i.e. on our mobile phones), watches remain a very popular accessory.
The most prevalent type of watch on people's wish lists is the smartwatch. People rush to buy the newest "wearable tech" when it hits the stores, and they're particularly sought after by fitness enthusiasts (e.g. Fitbit, Apple Watch). But traditional wristwatches - especially luxury brands - are still on trend for fashion and function.
Brick-and-mortar stores tend to carry just a few brands and styles at a time, and they pass the overhead costs of operating their business on to the customer. On the other hand, shopping online gives you literally the world's best selection at your fingertips, often at prices that easily rival or beat what you'd find at the jeweler.
As long as you purchase your watch from a reputable store, buying your watch online isn't risky at all. You can rest assured that you're getting what you're paying for, and you can always file a dispute with your credit card issuer if a problem arises that isn't being handled appropriately by the merchant.
Most online retailers of watches give you a 30-day return window. However, to be eligible for a refund, the watch usually has to be in unworn condition.
That depends on the store. Some offer free shipping on all orders, while others require a minimum spend (e.g. $50).
You can be sure that if you're buying a $20,000 watch, it's in the retailer's best interest to insure the delivery! You'll probably have to sign for the package as well, which minimizes the likelihood that your watch will be intercepted by "porch pirates" !
Definitely. Watches are still used to commemorate special occasions, like reaching a career milestone or an anniversary. And, with some watches, you can have the back engraved with a special message.
Compare the Best Reviews

Continued from above...

But wait. What if the watch doesn't fit? Or I don't like it when it arrives? Usually not a problem. Watch stores have already anticipated your concerns, and you'll usually have a generous return window if you need a refund or want to make an exchange. A few retailers even allow you to wear the watch for several weeks before you make your decision - as long as it's still in good condition, without a lot of wear and tear, of course.

Which watch store should get your attention? There are lots of options, and many of them would be a perfectly good choice for your new time-keeper. Here are a few ways you can narrow down the options:

  • Selection. How many watches does the store carry? Are there many brands to choose from, in the styles you have in mind?
  • Easy-to-Shop Features. Does the watch store make it easy (and maybe even fun?) to find your next wristwatch? Can you use filters to see watches that meet your mental wish list?
  • Price. Are the watch prices comparable with other stores? Are there any discounts or free shipping promos that can sweeten the deal?
  • Return Policy. How long do you have to send your watch back if you want a refund? Can you wear the watch for any length of time beforehand? Will you have to pay a restocking fee or the return shipping costs?
  • Reputation. What do other customers say about the store? Were the watches exactly as shown on the website? Were there any issues with the customer service team if there was a problem? How are warranty claims handled?

To help you find the right timepiece for that someone special (or yourself!), TopConsumerReviews.com has evaluated and ranked today's most popular online watch stores. From everyday wear to black-tie occasions, the perfect watch is out there. Ready to start shopping?

Compare Watch Stores

Select any 2 Watch Stores to compare them head to head

best-watch-stores
  • Ashford
  • Zappos
  • Authentic Watches
  • Zales
  • Watches2U
  • WatchCo
  • Watch Shopping
  • World of Watches
  • Watch Station
  • Jomashop
  • WatchMaxx
  • Brathwait
Ashford vs Zappos Ashford vs Authentic Watches Ashford vs Zales Ashford vs Watches2U Ashford vs WatchCo Ashford vs Watch Shopping Ashford vs World of Watches Ashford vs Watch Station Ashford vs Jomashop Ashford vs WatchMaxx Ashford vs Brathwait Zappos vs Authentic Watches Zappos vs Zales Zappos vs Watches2U Zappos vs WatchCo Zappos vs Watch Shopping Zappos vs World of Watches Zappos vs Watch Station Zappos vs Jomashop Zappos vs WatchMaxx Zappos vs Brathwait Authentic Watches vs Zales Authentic Watches vs Watches2U Authentic Watches vs WatchCo Authentic Watches vs Watch Shopping Authentic Watches vs World of Watches Authentic Watches vs Watch Station Authentic Watches vs Jomashop Authentic Watches vs WatchMaxx Authentic Watches vs Brathwait Zales vs Watches2U Zales vs WatchCo Zales vs Watch Shopping Zales vs World of Watches Zales vs Watch Station Zales vs Jomashop Zales vs WatchMaxx Zales vs Brathwait Watches2U vs WatchCo Watches2U vs Watch Shopping Watches2U vs World of Watches Watches2U vs Watch Station Watches2U vs Jomashop Watches2U vs WatchMaxx Watches2U vs Brathwait WatchCo vs Watch Shopping WatchCo vs World of Watches WatchCo vs Watch Station WatchCo vs Jomashop WatchCo vs WatchMaxx WatchCo vs Brathwait Watch Shopping vs World of Watches Watch Shopping vs Watch Station Watch Shopping vs Jomashop Watch Shopping vs WatchMaxx Watch Shopping vs Brathwait World of Watches vs Watch Station World of Watches vs Jomashop World of Watches vs WatchMaxx World of Watches vs Brathwait Watch Station vs Jomashop Watch Station vs WatchMaxx Watch Station vs Brathwait Jomashop vs WatchMaxx Jomashop vs Brathwait WatchMaxx vs Brathwait
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