Friday, February 3rd
2023 Watch Store Reviews
Authentic Watches
- "A-" rated by the BBB
- Family-run business since 1979
- Thousands of five-star reviews
- 30-day return policy, no restocking fees on watches under $10,000
- Free overnight shipping on orders over $500
- Price match guarantee
- Complimentary sizing
Since 1979, Authentic Watches has been offering Swiss watches from elite brands like MontBlanc and Omega. Their partnerships with certified suppliers mean that you get an amazing heirloom-quality watch at an extremely competitive price, all with excellent customer service at the ready to answer questions you may have or to resolve any issues that may arise.
Unbeatable selection of luxury brands
When we looked for the Corso line in the Citizen brand for our comparison shopping, it was not a surprise that Authentic Watches came up empty. On the other hand, in the Rolex Explorer line, this store had 16 options to choose from. That's in keeping with Authentic Watches' reputation as a luxury watch store: shop here if you're looking for Breitling, Cartier, Longines, Tag Heuer, or other status symbol brands.
Great online shopping experience
This watch store is very intuitive to shop. Like most retailers, you can use the search bar to jump directly to what you're looking for. But, if you're not quite sure or you're just browsing, try starting with Men's or Women's. One of our favorite ways to get ideas is by scrolling down to the sections for Rare & Unique Timepieces, Limited Edition Watches, and New Arrivals. Once you select a watch that gets your attention, you'll get ample details about its specifications, an order deadline for a specific delivery date, and some suggestions of other watches you may also like.
Don't miss getting a fantastic deal
Looking for a watch at an even better-than-usual price? Be sure not to miss the Weekly Deals, Top Price Drops, and Flash Sale links on the main page at Authentic Watches. We were floored to find the MontBlanc TimeWalker Chronograph 43mm Men's Watch in the flash sale section for just $3,575: a savings of over $6,000 from the retail price of $9,800.
Save by paying with wire transfer or using price matching
If the watch you decide to purchase is under $10,000, you can save 3% by paying in full via bank wire transfer instead of a credit card (though we're not sure many people are taking advantage of this benefit). Also, should you happen to find a watch listed by Authentic Watches at a lower price elsewhere, give them a call to request a price match. This must be done prior to placing your order, and the competitor's warranty, shipping, and return policies must be the same as Authentic Watches' to qualify.
Free sizing before your watch ships
When you place your order, be sure to provide your wrist circumference. They will size your watch at no extra charge; any links they remove will be included in your package.
Free overnight shipping on orders over $500
If you need your watch to arrive quickly, Authentic Watches has you covered. You'll get free overnight shipping (weekdays) on anything you order (over $500). If you're sending the watch outside of the US, you'll still get free delivery but it won't arrive overnight.
Standard return policy
You have 30 days to return your wristwatch, as long as it is in new, unworn condition. There are no restocking fees if your watch is priced under $10,000, while a 10% fee is charged on more expensive watch returns.
Upgrade your warranty coverage if desired
On every watch they sell, Authentic Watches will match or exceed the manufacturer's coverage period. You can also choose to upgrade your protection: $95 for three extra years, or lifetime coverage for $295 (Gold package) or $395 (Platinum package). We invite you to read the plans' descriptions on the site to determine which one would be the best for your purchase.
Reputation holds up
At the time of this evaluation, Authentic Watches had an "A-" rating from the Better Business Bureau, kept from a perfect "A+" because of a lack of response to one customer complaint out of 15 filed there in the last three years. That's not troubling in the slightest when you see how many five-star reviews they have in other places, and how professionally and courteously their team responds to complaints. Customers describe the buying process as incredibly smooth, with easy access to representatives when questions come up.
Top recommended store for Swiss-made watches
Authentic Watches earns our highest recommendation as a watch store for customers strictly looking for Swiss-made luxury timepieces. You'll get very competitive pricing, concierge-level customer service, and a guaranteed-authentic watch with a fantastic warranty.
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Where is the Best Place to Buy a Watch?
That question is almost more easily answered by where you should not shop: the mall or jewelry store! You might be drawn in by a beautiful timepiece prominently displayed in the window, but do you really want the sales pressure or higher prices once you walk through the door? We don't either.
Your best bet is an online watch store. Whether you're looking for the next luxury wristwatch to add to your collection or something classic-yet-affordable, you won't find a better selection at any brick-and-mortar store near you. Why browse a few dozen options from a handful of brands and be limited to the retailer's business hours, when you can see thousands of styles and brands whenever you get the whim to shop?
Watch Store FAQ
Continued from above...
But wait. What if the watch doesn't fit? Or I don't like it when it arrives? Usually not a problem. Watch stores have already anticipated your concerns, and you'll usually have a generous return window if you need a refund or want to make an exchange. A few retailers even allow you to wear the watch for several weeks before you make your decision - as long as it's still in good condition, without a lot of wear and tear, of course.
Which watch store should get your attention? There are lots of options, and many of them would be a perfectly good choice for your new time-keeper. Here are a few ways you can narrow down the options:
- Selection. How many watches does the store carry? Are there many brands to choose from, in the styles you have in mind?
- Easy-to-Shop Features. Does the watch store make it easy (and maybe even fun?) to find your next wristwatch? Can you use filters to see watches that meet your mental wish list?
- Price. Are the watch prices comparable with other stores? Are there any discounts or free shipping promos that can sweeten the deal?
- Return Policy. How long do you have to send your watch back if you want a refund? Can you wear the watch for any length of time beforehand? Will you have to pay a restocking fee or the return shipping costs?
- Reputation. What do other customers say about the store? Were the watches exactly as shown on the website? Were there any issues with the customer service team if there was a problem? How are warranty claims handled?
To help you find the right timepiece for that someone special (or yourself!), TopConsumerReviews.com has evaluated and ranked today's most popular online watch stores. From everyday wear to black-tie occasions, the perfect watch is out there. Ready to start shopping?
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