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Watch Station Review

Friday, April 19th

2024 Watch Store Reviews

Watch Station Review 3 Star Rating

Watch Station

3 Star Rating
  • More than 2,400 watches to choose from
  • About 15 brands of watches
  • Free standard shipping on orders over $100

Since 2007, Watch Station has been part of the Fossil Group. You may have spotted one of their more than 100 brick-and-mortar locations worldwide, typically associated with outlet malls. Their online store carries over 2,400 watches to choose from, evenly split between men's and women's styles.

Mostly fashion, no luxury

Watch Station didn't have any watches in Citizen's Corso line, the first watch brand we used in our reviews to compare stores. How about the Rolex Explorer? Once again, a big zero. Watch Station's featured brands are Michael Kors, Emporio Armani, Fossil, Diesel, and Armani Exchange; you'll also find watches by Kate Spade, DKNY, Skechers, Zodiac, and a handful of other brands. In other words, the watches here are more about fashion and not necessarily something you're going to pass down as an heirloom. That corresponds to the prices at Watch Station: almost everything is under $400, with just 100 or so that cost more.

Try it on (virtually) for size

The store isn't difficult to shop: either type in what you're looking for or start with Men's, Women's, or Smartwatch categories. Filters can help you get to your results more quickly; just click the boxes to specify your preferred material, case color, price range or brand. We weren't impressed with the details (or lack thereof) when we clicked on the watches we liked: the specs were pretty sparse, and we didn't see any watches that had buyer reviews. The one feature that struck us as novel was the "Try It On" : use your smartwatch to see how the watch would look on your wrist, and/or compare it to a ruler, smartphone, or credit card to gauge its size.

Savings via pop-ups and seasonal sales

Browsing the Watch Station store, we got a pop-up discount of 25% on our first purchase. We had to give them our email address, and the asterisk indicated that "some exclusions may apply" . There was also a holiday promotion in place, with a 40% discount applied automatically to many of the watches in the store.

Best Watch Stores

Slight drop in rating from BBB

How about Watch Station's reputation? Their listing with the Better Business Bureau displays a "B+" , lower than we usually like to see but with only 14 complaints over a three-year period that all got appropriate responses. That's hardly worrisome, in our book, but the rating has dropped since our last review when the company had an "A+" .

Some changes that aren't customer-friendly

There are a few additional changes we spotted, compared with our last review of Watch Station. On a positive note, online purchases can now be returned to a retail location near you; just bring your order confirmation email and you're good to go. Oddly enough, the Watch Station site says you need to be within their return period - but now it stops short of saying exactly how long that is. In the past, that was 90 days, but it's hard to say if that still stands. And, they've doubled the amount you need to spend to get free shipping, from $50 to $100.

Could be better, could be worse

No wonder customer feedback for Watch Station is lukewarm. Everywhere we looked, the reviews all averaged out to exactly that: "just average" . No one is raving about the amazing deals on top-quality watches here, or saying that the customer service is the absolute worst. In about every dimension, people seem to have an "eh" reaction to Watch Station.

Nothing to rave about

We tend to agree. There's nothing that jumps out at us as a big red flag here, but there's also not much to entice us to shop here for a watch instead of a higher-ranked competitor. Go ahead and buy that watch you found on this site, if there's something you like for the right price, but we wouldn't make Watch Station the first store on our list.

Where is the Best Place to Buy a Watch?

That question is almost more easily answered by where you should not shop: the mall or jewelry store! You might be drawn in by a beautiful timepiece prominently displayed in the window, but do you really want the sales pressure or higher prices once you walk through the door? We don't either.

Your best bet is an online watch store. Whether you're looking for the next luxury wristwatch to add to your collection or something classic-yet-affordable, you won't find a better selection at any brick-and-mortar store near you. Why browse a few dozen options from a handful of brands and be limited to the retailer's business hours, when you can see thousands of styles and brands whenever you get the whim to shop?

The Best Watch Stores Compare Watch Stores Compare Watch Store Reviews What are the best Watch Stores Best Watch Store Reviews

Watch Store FAQ

Yes! Despite the fact that we all carry a clock in our pocket (i.e. on our mobile phones), watches remain a very popular accessory.
The most prevalent type of watch on people's wish lists is the smartwatch. People rush to buy the newest "wearable tech" when it hits the stores, and they're particularly sought after by fitness enthusiasts (e.g. Fitbit, Apple Watch). But traditional wristwatches - especially luxury brands - are still on trend for fashion and function.
Brick-and-mortar stores tend to carry just a few brands and styles at a time, and they pass the overhead costs of operating their business on to the customer. On the other hand, shopping online gives you literally the world's best selection at your fingertips, often at prices that easily rival or beat what you'd find at the jeweler.
As long as you purchase your watch from a reputable store, buying your watch online isn't risky at all. You can rest assured that you're getting what you're paying for, and you can always file a dispute with your credit card issuer if a problem arises that isn't being handled appropriately by the merchant.
Most online retailers of watches give you a 30-day return window. However, to be eligible for a refund, the watch usually has to be in unworn condition.
That depends on the store. Some offer free shipping on all orders, while others require a minimum spend (e.g. $50).
You can be sure that if you're buying a $20,000 watch, it's in the retailer's best interest to insure the delivery! You'll probably have to sign for the package as well, which minimizes the likelihood that your watch will be intercepted by "porch pirates" !
Definitely. Watches are still used to commemorate special occasions, like reaching a career milestone or an anniversary. And, with some watches, you can have the back engraved with a special message.
Compare the Best Reviews

Continued from above...

But wait. What if the watch doesn't fit? Or I don't like it when it arrives? Usually not a problem. Watch stores have already anticipated your concerns, and you'll usually have a generous return window if you need a refund or want to make an exchange. A few retailers even allow you to wear the watch for several weeks before you make your decision - as long as it's still in good condition, without a lot of wear and tear, of course.

Which watch store should get your attention? There are lots of options, and many of them would be a perfectly good choice for your new time-keeper. Here are a few ways you can narrow down the options:

  • Selection. How many watches does the store carry? Are there many brands to choose from, in the styles you have in mind?
  • Easy-to-Shop Features. Does the watch store make it easy (and maybe even fun?) to find your next wristwatch? Can you use filters to see watches that meet your mental wish list?
  • Price. Are the watch prices comparable with other stores? Are there any discounts or free shipping promos that can sweeten the deal?
  • Return Policy. How long do you have to send your watch back if you want a refund? Can you wear the watch for any length of time beforehand? Will you have to pay a restocking fee or the return shipping costs?
  • Reputation. What do other customers say about the store? Were the watches exactly as shown on the website? Were there any issues with the customer service team if there was a problem? How are warranty claims handled?

To help you find the right timepiece for that someone special (or yourself!), TopConsumerReviews.com has evaluated and ranked today's most popular online watch stores. From everyday wear to black-tie occasions, the perfect watch is out there. Ready to start shopping?

Compare Watch Stores

Select any 2 Watch Stores to compare them head to head

  • Ashford
  • Zappos
  • Authentic Watches
  • Zales
  • Watches2U
  • WatchCo
  • Watch Shopping
  • World of Watches
  • Watch Station
  • Jomashop
  • WatchMaxx
  • Brathwait
Ashford vs Zappos Ashford vs Authentic Watches Ashford vs Zales Ashford vs Watches2U Ashford vs WatchCo Ashford vs Watch Shopping Ashford vs World of Watches Ashford vs Watch Station Ashford vs Jomashop Ashford vs WatchMaxx Ashford vs Brathwait Zappos vs Authentic Watches Zappos vs Zales Zappos vs Watches2U Zappos vs WatchCo Zappos vs Watch Shopping Zappos vs World of Watches Zappos vs Watch Station Zappos vs Jomashop Zappos vs WatchMaxx Zappos vs Brathwait Authentic Watches vs Zales Authentic Watches vs Watches2U Authentic Watches vs WatchCo Authentic Watches vs Watch Shopping Authentic Watches vs World of Watches Authentic Watches vs Watch Station Authentic Watches vs Jomashop Authentic Watches vs WatchMaxx Authentic Watches vs Brathwait Zales vs Watches2U Zales vs WatchCo Zales vs Watch Shopping Zales vs World of Watches Zales vs Watch Station Zales vs Jomashop Zales vs WatchMaxx Zales vs Brathwait Watches2U vs WatchCo Watches2U vs Watch Shopping Watches2U vs World of Watches Watches2U vs Watch Station Watches2U vs Jomashop Watches2U vs WatchMaxx Watches2U vs Brathwait WatchCo vs Watch Shopping WatchCo vs World of Watches WatchCo vs Watch Station WatchCo vs Jomashop WatchCo vs WatchMaxx WatchCo vs Brathwait Watch Shopping vs World of Watches Watch Shopping vs Watch Station Watch Shopping vs Jomashop Watch Shopping vs WatchMaxx Watch Shopping vs Brathwait World of Watches vs Watch Station World of Watches vs Jomashop World of Watches vs WatchMaxx World of Watches vs Brathwait Watch Station vs Jomashop Watch Station vs WatchMaxx Watch Station vs Brathwait Jomashop vs WatchMaxx Jomashop vs Brathwait WatchMaxx vs Brathwait
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