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Tuesday, August 9th
Bluehost has a lot of website customers and, therefore, the name recognition to keep itself afloat as a hosting company. It's been around quite a long time but is lacking in sufficient data centers. Good customer service also seems to be in short supply at Bluehost, which is why we recommend looking into alternatives instead.
With Network Solutions' storied history as the world's oldest hosting company, you would think it would have the best customer experience possible in a crowded hosting market. That assumption would be incorrect, however, as it has the worst customer reviews of all of the hosting companies we've reviewed. It's a good idea to completely avoid Network Solutions in your search for great web hosting.
Having a website is a necessity for anyone who wants to communicate with a regional, national, or global audience. Whether it's a website for brand awareness, eCommerce, media, services, writing, or a hobby, every site needs to be hosted somewhere. Since the web began, thousands of hosting companies have arisen, flourished, and disappeared. How do you know which companies available today will be around as long as you plan to have your website online? And, how do you know what features to look for?
For starters, be aware of your budget and what hosting companies charge. Don't be lured in by apparently low-priced plans without first reading the fine print. Many companies attract website owners with seemingly impossibly low fees only to jack up the rate at the time the hosting plan is renewed. Some offer a single rate regardless of the billing period. Others offer discounts based on whether you pay monthly, yearly or multiple years in advance. Yet others offer more advanced capabilities depending on the size and needs of your website and audience.
When considering features, make a list of what you really need, what would be good to have, and what isn't very necessary. For example, do you need a plethora of themes to choose from in a do-it-yourself direction, or would you rather have a web designer create a custom design for you? Do you need a high-availability, supercharged dedicated server or just a bit of space on a shared server? Do you plan to develop your own code or do you need a professional developer for that? If you don't have a domain, will the host sell you one? If you do have a domain, how hard is it for the host to transfer it and also migrate your existing site? If you need email, eCommerce, advertising, and search engine optimization (SEO), be sure to list those as well.
Something people almost never think about is security and performance. Most like to assume that all hosts are secure and provide fast page load speeds. But that isn't always the case! This is especially a problem when a host charges very low prices for marginally capable plans. Those services are not likely to be secure or fast. Beware of shared hosting, which means your site is among hundreds or even thousands of others housed on the same server. In a shared server, when someone else's site is compromised or has a problem, it puts your site at risk.
Finally, look at a hosting company's reputation. This is not just about how many years they have in business. It's a combination of longevity, how they treat customers, how many complaints are logged, and how many of those complaints are directly answered by a representative of the company. Ask other website owners, web designers, and developers if they like or dislike a hosting company you're considering. Most of them will be able to share good and bad stories about any hosting company.
When evaluating your list and narrowing down your choices, consider these factors:
TopConsumerReviews.com has created a list of the most popular or prominent website hosting providers to guide you in your research. We hope this information makes it easier for you to choose the best web host for your business that will make your website engaging, performant, affordable, and secure.
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