Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

BHLDN Review

Tuesday, March 28th

2023 Wedding Dress Store Reviews

BHLDN Review 1.5 Star Rating


1.5 Star Rating
  • Free shipping with email subscription
  • 30-day return policy
  • Over 100 wedding dress styles

BHLDN is a high-end dress retailer run by Anthropolgie. They specialize in selling bridal gowns, bridal party apparel (flower girls and bridesmaids), wedding jewelry, mother of the bride dresses, formal dresses, and shoes. It appears that all women in a wedding party can be dressed to the nines here. However, once you've heard the horror stories from customers, you might decide that the beautiful dresses from BHLDN are not worth the frustration you may go through if you have to deal with customer service on any level.

Stunning gowns

There are 104 wedding dresses to admire and buy at BHLDN. You can shop by wedding dress season, collection, style, silhouette, ratings, and more. Some of the dresses have soft floral prints and others come in multiple shades of whites, pinks, reds, and greys. BHLDN's wedding dresses are stunning and fashionable. You can find sizes ranging from 0-26 in most designs.

Steep prices

One of the biggest shock factors at BHLDN is their pricing. Wedding dresses are typically one of the most expensive articles of clothing you'll ever buy, but when you find retailers selling them for a few hundred dollars, the price tags of a few thousand dollars at BHLDN take some mental readjusting. The least expensive wedding dress is $495 and you can spend up to $2,900. The vast majority of dresses are over $1,000, so buying here is a big financial commitment.

Order with time to spare

At the time of our most recent visit, BHLDN had a note about their shipping, letting brides know that they were experiencing supply chain issues and they apologized in advance if the dress didn't arrive in time for their event. This is definitely concerning, especially since customers have complained about this very thing. However, their standard shipping times say that most in-stock items ship within 24 hours of ordering, and usually take 5-8 business days to arrive. It's best if you order a dress from BHLDN well before your wedding takes place to ensure that you aren't looking for a new dress last minute if your BHLDN order gets delayed.

Best Wedding Dress Stores

Long refund processing times

The return policy for dresses ordered from BHLDN gives customers a typical 30 days to return their items for a full refund. If you return your wedding dress after the 30 day window, you'll only be eligible for store credit. Most items need to be shipped back and can't be returned to a store, even if you have an Anthropologie or BHLDN near you. It may take up to 2-3 weeks to process returns: longer than some people would like, especially if they need that money toward buying a new dress elsewhere. Some customers report that they were charged up to $75 in restocking fees with no explanation from customer service as to why.

Alerts and warnings

Despite their professional website, stunning gowns, and high-end aura, this company is not as reputable as they seem. BHLDN has a lousy "D" rating from the Better Business Bureau (BBB), and their parent company Anthropologie has an even worse "F" rating. An alert from the BBB warns that Anthropologie often sends damaged products and rarely follows through on issuing refunds or exchanges when customers return their items. Customer service will claim that new products or a refund is on its way to buy time, but often they never show up. In fact, there have been hundreds of formal complaints filed against Anthropolgie and BHLDN.

Lots of room for improvement

There is so much potential for BHLDN, but we are extremely disappointed by how the company operates. Until they get their ducks in a row, this is not a good place to drop a couple thousand dollars on a wedding dress.

Where is the Best Place to Buy a Wedding Dress?

It may be one of the most important pieces of clothing a woman will ever buy. As something that many girls dream of from a young age, it symbolizes one of the most memorable days of her life. Every bride wants to feel beautiful, confident, and special in her wedding dress - finding the right one is a big deal!

However, finding the right wedding dress is no easy task. Brides want their dress to reflect their style and remain attractive since it will be memorialized in wedding photos for years to come. In short, it has to feel perfect! No bride wants to wear a wedding dress design that many other women have worn, so it's helpful to find a retailer with hundreds of styles to choose from. It may take weeks or even months to settle on "the" dress, but the hunt will be well worth the time.

The Best Wedding Dress Stores Compare Wedding Dress Stores Compare Wedding Dress Store Reviews What are the best Wedding Dress Stores Best Wedding Dress Store Reviews

Wedding Dress Store FAQ

Congratulations! You can start looking for your dress whenever you like, but a good rule of thumb is to have your date and venue arranged first - so that you'll have an idea of the season, look and theme for your wedding. (For example, a beach wedding in August requires a very different dress from a cathedral wedding in January!)
Most off-the-rack dresses will fall somewhere in the $500-$3000 range, but you can find options priced much lower and much higher. You'll likely need alterations as well, so don't forget to factor in those costs (which will depend on which service you use).
In today's world, you can buy anything on the web - including a wedding dress! In fact, as many as 20% of brides in the US get their dresses online. If you've had a hard time finding one that you love locally, the internet may be your best option. Online retailers of wedding dresses make it much easier to find the right sizes, hottest trends, and all of the accessories to match.
That can be tricky, but almost every single online wedding dress store has a helpful sizing guide. You can usually reach out to the store's customer service team for extra help in taking measurements and finding several dresses to choose from that should be a good fit. Keep in mind that wedding dresses tend to be sized differently from regular clothes, often 1-2 sizes higher than what you wear day-to-day. (So unfair, we know!)
For wedding dresses, it's usually free. (Good luck finding anything else about your wedding that will be!) A few retailers have a minimum order requirement, but let's be honest: with as much as you'll spend on a wedding dress, you probably won't have a hard time reaching that amount!
That's probably the biggest fear brides-to-be have when buying their wedding dress online, but rest assured that most stores let you send it back - as long as it's still in new condition with all tags attached (no wearing it for your big day and then returning it!). Make sure you read the return policy of any store you're considering for your purchase, though: some don't accept returns under any circumstances!
When budgeting and planning for wedding attire, many brides forget that it's not just the dress. You'll need shoes, any desired accessories like a veil, gloves, and/or jewelry, and suitable undergarments!
Great question, because without preservation your dress may yellow or oxidize, experience mold or mildew, or be permanently creased in the wrong places. You can pay a professional to preserve your wedding dress; expect to pay anywhere from $250 to $700 for the service.
Compare the Best Reviews

Continued from above...

Shopping online not only makes it convenient to find thousands of unique wedding dress styles, but it also allows you to find the best prices. Wedding dresses can easily cost a few thousand dollars, and being able to compare prices between retailers can save you hundreds of dollars! You can view multiple dresses at once and do easy comparisons to make the decision process as stress-free as it can be. You'll also save yourself hours by not having to drive to and from different wedding dress retailers .

As you browse different retailers for wedding dresses, there are some essential things to keep in mind:

  • Selection: Are there plenty of designs and styles that fit your taste? Are most wedding dresses in stock? Or will you have to wait weeks or months for them to ship?
  • Quality: Are customers able to leave unfiltered reviews and include photos of themselves in the wedding dresses purchased from the retailer? What does the Better Business Bureau say about the reliability of the company?
  • Return Policy: There is no messing around when it comes to having your wedding dress fit perfectly and be top quality, especially when you're not trying it on before you place your order. If a dress arrives and doesn't meet your standards, can you send it back for free alterations or a full refund? Make sure the retailer stands behind their wedding dresses 100%.

TopConsumerReviews.com has reviewed and ranked the best wedding dress stores available online. We hope this information helps you find the wedding dress of your dreams for your big day!

See the Best Wedding Dress Store
The Best Reviews of Wedding Dress Stores