Milanoo Review

Tuesday, April 22nd

2025 Wedding Dress Store Reviews

Milanoo

• Dresses range from $57.39 to $679.99
• 840 wedding dresses
• Mostly made-to-order dresses
• Sizes 2-26 with some custom options
• Free shipping
• 14-day return policy

Milanoo is a Chinese company established in 2008. They specialize in offering a diverse range of made-to-order products including men's and women's clothing, special event items, footwear, and accessories. They're popular because of their massive selection and inexpensive prices. There are 840 wedding dresses to view at Milanoo, so there is no shortage of styles here. Whether you want a pantsuit for your wedding, a flowing black gothic gown, a layered red velvet dress, a traditional white dress, or a 2-piece jumpsuit, Milanoo has you covered.

Smorgasbord of dress photos

Milanoo's website is easy to navigate, but it isn't the most aesthetically pleasing. When you're looking through all the wedding dress options, you'll notice that the photos have all different backgrounds. Some were taken in a store, some seem to have come from actual weddings, others even include the groom in the picture. We can only guess that the dress styles from Milanoo are being sourced from a variety of places, which is why the pictures vary so much. This isn't a bad thing, but it is unique since companies often like to take their own product photos to prove that they have them in-house and can make it easier to compare the different designs.

Can't sort by size

You'll probably want to sort through the collection of wedding dresses with Milanoo's categories like price range, color, silhouette, hemline/train, neckline, sleeve length, fabric, embellishment, and train length. It's a bit odd that you can't sort by size since this is going to be one of the biggest factors in which dresses are available to you. Most dresses range in size from 2-26, but some have fewer sizes or even options for you to input your own.

A mix of custom and ready-made dresses

For dresses that aren't ready-made, it takes about 7-12 days to process. The time you should expect it to take is listed underneath the dress description as well as the shipping time, which is usually 3-6 days and is free. Some wedding dresses have certain sizes that are in-stock and ready to ship and others that will take days to process. It will be a bit of trial and error for people to figure out which dresses are available in their sizes and how long it will take for them to arrive.

Everything under $700

The cost of wedding dresses at Milanoo ranges from $57.39 to $679.99. Some of the cheaper dresses appear when there is a "flash sale” and things are temporarily marked down for 8 hours or so. A lot of the less expensive dresses are shorter in length with less dress material and frills. Still, even the most expensive dresses with lace, beading, and a longer train don't cost too much, so no matter what you're going for, Milanoo offers a good deal. Maybe even too good? You can get a Cinderella-esque ball gown that looks like it would cost thousands of dollars for just $260. There are so many styles and levels of intricacies on the dresses, but prices don't fluctuate between them here as much as you'd expect.

14-day return policy

Standard size dresses can be returned within 14 days of receiving. You'll first need to contact customer service to initiate the return and you'll then be contacted within 48 hours with instructions. The company gives step-by-step return instructions for creating a return request with photos to guide you through the process. Depending on the item returned, a 15% restocking fee may be deducted from your refund so that the company can reduce environmental waste and keep costs low.

Odd customer reviews

There are reviews on some of the wedding dresses at Milanoo, but they are hard to interpret. It appears that customers can leave up to a 5-star rating on a product, but the comments with it sometimes say something like, "This user has defaulted to praise”, or "This user tacitly rented.” None of the reviews we saw seemed to have actual comments from the buyer, so it ends up being unhelpful to us.

Disgruntled customers

Milanoo does not have a rating from the Better Business Bureau, but there are tens of thousands of people who have big opinions about the company. Some people say that if you want to throw your money away to a scam, shop at Milanoo. Others say it is an amazing company with a great customer service team. A common complaint is that it takes longer than expected for items to arrive and that it is difficult to get refunds. A lot of people also feel like they steal photos from other sites and make cheap, low quality copycats of the shown products. Despite the good things some people have to say, we feel like it would be a major gamble to try and get a wedding dress here.

Not worth the risk

We wish Milanoo wasn't too good to be true. To have 840 wedding dress styles to choose from that are made-to-order perfectly in your size for just a couple hundred dollars sounds like a dream. Unfortunately, the company doesn't seem to be completely reliable or honest, so we would absolutely not recommend buying your wedding dress here. If you want to test out the site with less on the line, you could check out the other clothing Milanoo sells. However, something as important as a wedding dress should be purchased elsewhere.