The Knot Review

Wednesday, December 4th

2024 Wedding Invitation Site Reviews

The Knot

• 874 wedding invitation designs
• Starting at $1.79
• Bulk pricing
• Lots of design functions
• Free reprint for wedding detail changes

The Knot is a family of brands focused on providing products, services, and content to celebrate life's biggest milestones. Their sister companies include WeddingWire, The Bump, The Bash, Hitched, and Bodas. Whether you're looking for a destination for your wedding, needing help from a professional for planning, celebrating a big birthday, or getting ready to add a new little one to your family, The Knot's family of brands has you covered. They have locations in Washington D.C., New York, Texas, Spain, India, Ireland, and the United Kingdom, among others.

Plenty of options

There are a whopping 874 wedding invitation designs to choose from at The Knot. This is a commendable selection that we can confidently say will cater to just about any type of customer. You can sort by price, style, color theme, foil, season, and the number of photos that can be arranged onto the design. Some were plain colors, some had minimalist cityscapes printed throughout the background, some mostly focused the attention on the photo of the happy couple, others had big florals, and more. We were pleased with the variety and enjoyed getting inspiration from the collection we found.

Try out a sample

We're partial to neutral designs with subtle pops of color and found the prettiest invitation that checked all our boxes called "Rolling Hills.” We were able to pick between 5 colors for the theme of the invitation and color of the envelope, which we liked. There were 3 types of paper we could have this invitation printed on, depending on how much we wanted to spend. At most, our invitation was $2.39 each and if we ordered at least 300, it became $1.59. Next, we could either order a sample for $1.99 (with free shipping) before we do customizations to see what the invitation is like in-person, or just get right to designing.

Lots of design freedom

The design process allowed us to edit the existing text boxes with our own information and adjust the size, font, and placement of everything. We could add whatever extra text boxes we wanted, add shapes, upload photos, and add a QR code if we wanted to easily link extra information or registry details. You can also add a design note when you're finished, and The Knot team will email you within 3-4 days to finalize your design. Overall, you can make quite a few changes to any template from The Knot besides altering the existing artwork.

Frequent sales

At the time of this review, all wedding products were 25% off. It's pretty common to see sales like this here, so it's not very hard to avoid paying "full price” most of the time. Of the 874 wedding invitations, 672 of them fall in the $1.79 - $2.39 range, so this gives you an idea of what to budget for when you order your invites here. The lowest end of wedding invitation prices are a bit higher than what we've seen from other online print shops, so keep that in mind.

4-day printing

The Knot says that most items are printed within 4 business days, which is pretty quick. The only exception to this is guest books since those take closer to 6. At checkout you'll choose your preferred shipping method and see estimated delivery windows and how much each option costs. FedEx Ground takes 7-10 business days, which will be the least expensive option.

Possible free reprint

Returns are not accepted through The Knot since their products are customized. However, in the rare event that a printing issue affects the quality of your wedding invitations, you can email customer service with your name, phone number, order number, and photos indicating the problem for it to get taken care of. They also sometimes allow a free reprint of invitations if you end up having a change in the wedding date or location and need all your invitations changed. This only applies to certain qualifying orders, so it will be at the discretion of customer service whether or not they allow that for you.

Dismal ratings

Any good traction we had going with The Knot started to fall apart when we found their "F” rating from the Better Business Bureau. This isn't due to just 1 or 2 complaints, but over 220. They have failed to respond to complaints or to resolve a lot of issues that have been brought against them. Then we found hundreds of third-party reviews that scared us with stories of a glitching website that wipes out people's designs, delivery windows that aren't honored, and poor customer service. Many people also related negative experiences with The Knot's sister companies and feel that the family of brands has a lot of issues spread across them.

Fun place to browse

We're dropping our score of The Knot because of the bad feedback we've seen from so many customers. However, outside of this, we were happy with the great selection we found from this company and how flexible they were with letting customers make changes to their templates. Their pricing is slightly higher than their competitors, but overall it's a fun place to look (and maybe you use The Knot for inspiration only, then go to a higher-ranked invitation store for the actual print).