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Just Blinds Review

Monday, September 20th

2021 Window Blinds Store Reviews

Just Blinds Review 2 Star Rating

Just Blinds

2 Star Rating

Just Blinds started as a home-based business in 1999 and has since helped more than one million customers to get blinds, shades, or shutters for their offices and homes. All of the products they sell are their own brand, so you won't find names like Norman or Bali here. But, that also means you'll find lower prices than you'd get when buying name-brand window treatments.

The site is very easy to shop: choose your category of window treatments, then your style, and customize it to meet your preferences. We like how every option is represented with an image, in case you don't understand the difference between Routed and Privacy Slats or Cord Tilt vs. Wand Tilt.

You can order up to 10 free samples to see what Just Blinds' products look like, especially if you're trying to coordinate a particular color to match existing decor. You'll also get a discount coupon with your samples, so it's definitely worth your while.

The site says that they offer free shipping on all orders. But, digging into their actual shipping policies, we found the same exclusions as most retailers of blinds: no shipping of shutters to Hawaii or Alaska, and fees for window treatments of 96" or more. But, Just Blinds' oversized item charge is just $30 per product, much less than many other stores'.

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Unfortunately, that's not the only digging you might need to do when shopping with Just Blinds. One problem frequently mentioned by customers is the disclaimer that is only found in the measuring instructions: "Inside Mount Blinds will have a small deduction taken by the factory to fit inside the opening." Numerous people complained that their blinds were often short by as much as a half-inch or more, and that Just Blinds wouldn't fix the problem or offer a refund.

In fact, the only hope of getting any kind of refund or satisfaction guarantee seems to be their upgrade to a "Deluxe Warranty", which offers 30-Day Measure Protection, 30-Day Design Assurance, and a 3-year Breakage Guard. On our order of Faux Wood Blinds, that warranty would cost an extra $12. But, even with that extra warranty, you're limited to a single remake per product.

As you can see, customer experiences with Just Blinds are mixed. The company still has an "A" rating and accreditation with the Better Business Bureau, which is usually a good sign. But, most of the reviews there and elsewhere told a different story: poor responses from customer service, late deliveries, and issues with product quality. Even when the problems seem to be the retailer's fault, customers have had a very hard time getting a response other than "here's a discount on a future order" or "you can always donate them to charity". When you're spending hundreds or even thousands of dollars on a product, those aren't answers that lead to repeat business.

We like the added warranty options and the simple-to-use website, but when it comes to customer satisfaction, Just Blinds can't compete with the higher-ranked stores we reviewed.

Who Has the Best Window Blinds?

Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

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Window Blinds Store FAQ

Anything you'd find at a store near you is available through online retailers. From aluminum and faux wood blinds to pleated shades and more, you'll have no problem getting the right window treatment for your home or office.
That's easy: selection and value. Your local home improvement store only carries a small range of brands and types of blinds. And, if you call a specialty store, you'll probably get an in-person demonstration with a pushy salesperson directing you towards high-end options. You'll get the most for your money with online retailers, with plenty of colors and styles to choose from and without the overhead of a brick-and-mortar retailer.
It's easy to find blinds on every part of the price spectrum. Whether you want some basic faux-wood blinds to give you more privacy in a street-facing room, or you need the most on-trend window coverings for a luxury home build, you can get it done hassle-free by shopping online.
Many retailers offer free shipping in the lower 48 United States, as long as your blinds are under 96" wide. Otherwise, expect to pay fees around $30 for delivery on larger dimensions of window blinds.
Be sure to look for measuring instructions on the website. They will walk you through each step of taking the proper measurements for the window blinds you want. Make sure you know whether your windows will require an inside mount or an outside mount: that's probably one of the most common mistakes in measuring for blinds.
That depends on the retailer. While there are a few that will let you exchange your blinds if the mistake is on your end (or even let you donate them to a local charity instead of returning them!), many either offer no refund or exchange at all, or will only give you a discount on a reorder. If you're not 100% confident in your measurements, choose a retailer with a generous return policy.
Stores that sell window blinds know that it can be a tricky process to get the right product in the correct size. You can usually reach a knowledgeable customer service representative via phone or live chat during regular business hours. Some retailers can also refer you to a professional installer in your area.
If you're concerned about a store's reputation, look for an "A" rating or higher from the Better Business Bureau. Finding plenty of positive customer reviews is another good sign that the company is trustworthy. Beyond that, buy your window blinds from the retailer that has what you want in stock and that offers the most customer-friendly return policies.
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Continued from above...

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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