Select Blinds Review

Tuesday, January 25th

2022 Window Blinds Store Reviews

Select Blinds

Select Blinds was created in 2003 with the purpose of offering custom window shades and blinds at prices that the average consumer could afford. Promoted by big names like HGTV and the Extreme Makeover: Home Edition show, this company is accomplishing what they set out to do: for more than 200,000 customers and counting.

You'll find an extremely easy shopping process on the Select Blinds site. Browse the category images on the main page or use the top navigation to go directly to what you need: Blinds, Shades, Shutters, Motorized options, or shop by room or need (like Best for Kids or Water Resistant).

Then, use the side navigation to refine your options by color, price, production time, options/features, and much more. You'll quickly see which products meet your criteria, and most have thousands of customer reviews to give you an idea of how well they work when they're actually installed.

Each product has a wealth of information, from images and videos to detailed measurement and installation guidance. Select Blinds is one of the only companies to offer extended warranty options, too:

• 3-Year Limited: included for free, this covers defects, internal mechanisms, and brackets
• 5-Year Limited: covers the same items as above, but for two extra years. The price depends on the blinds you buy, but on a set of blinds that cost $8.99, the cost was just $0.67 more.
• 5-year Unlimited: according to their description, this includes accidents, "general mayhem", "overzealous child or hungry pet", and "any damage you can dream up". (We love businesses that have a sense of humor!). We'd pay an extra $2.33 for this additional coverage on blinds that sell for $8.99.

Compared with other stores that sell in-house brands of window blinds, Select Blinds' prices are about average. Shipping is free; we didn't see the usual exclusion for products measuring more than 94", so we reached out to their customer service department via live chat. It took a few minutes, but we eventually got a very helpful person who confirmed that yes, shipping is complimentary on window treatments with large dimensions - no oversize charges. That could save you as much as $80, when looking at what the competition charges.

You can also order free samples of any blinds or other window treatments, especially if you're trying to match a particular color in your home. We found that Select Blinds will honor the price at the time you order your samples, so that you don't feel rushed in placing an order. You might need to contact their customer service department, to get the previous discount applied to your purchase.

What about returns? Select Blinds is equally generous: if they ship you a product that is defective or that doesn't match the measurements you sent in, they'll exchange or repair them for up to 90 days after delivery. If the mistake is on your side, you can either return them to be trimmed to the right size for a fee of $20 per window treatment or place a new order at a discount of 50% off.

You'll definitely want to use their measuring tools page, to ensure that the "oops" isn't on your part, though.

Select Blinds has one of the highest overall customer satisfaction scores we have ever seen. Not only do they have an "A+" with the Better Business Bureau, but they're one of the only businesses we've found that has hundreds of positive reviews there. Even looking at other third-party customer review sites, people have excellent things to say about this company. That doesn't mean that there are no complaints. On the contrary, the most frequent negative comment usually refers to problems with getting the right fit. But, many customers changed their reviews from negative to positive after getting a prompt, helpful, even apologetic response from Select Blinds' representatives, instead of being told "too bad" or refusing to accept responsibility for the problem.

There's only one small drawback to shopping at Select Blinds: you won't find any name brands like Levolor. Then again, when you see that you can get the same quality as a brand-name manufacturer, backed by excellent warranties and shipped for free no matter what the size, you may not mind. Select Blinds is an excellent choice for affordable, high quality window treatments.