Wayfair Review

Sunday, April 20th

2025 Window Blinds Store Reviews

Wayfair

• Prices from $29.99 per set
• Up to 803 wood blind colors
• Up to 21 faux wood colors
• Up to 1,743 blind styles
• Warranties based on individual manufacturer
• 30-day returns
• Free shipping on $35+
• "A+” rating from the BBB

Wayfair's impressive history dates back over 20 years, during which it has grown into one of the largest and most recognizable online home goods retailers globally. The company has served an astonishing 29 million customers, offering an expansive range of products exceeding 22 million items - and counting. Wayfair's extensive product catalog includes nearly every home goods category, from blinds and organization to outdoor furniture, bedding, bath essentials, rugs, pillows, decor, appliances, lighting, kitchenware, home improvement products, and more. The company's selection of window blinds brands includes Levolor, Symple Stuff, Linen Avenue, Harbor Shades, Ebern Designs, Wayfair Basics, Andover Mills, Mistana, and A Better Blind.

Impressive filters and details

Wayfair offers multiple ways to search for specific products. You can select from a list of standard sizes or input your own window dimensions to find matching options. Filters on Wayfair offer the ability to sort by color, type, light filtration, mounting location, features, material, price, customer ratings, and more. On top of helpful search tools, each product description on Wayfair provides an in-depth overview that includes essential details such as delivery estimates, manufacturer information, warranty terms, colors, price, features, weight and dimensions, specifications, and hundreds (sometimes thousands) of unfiltered customer reviews.

Large inventory with unique styles

Wayfair's massive inventory of window treatments is unparalleled, with over 6,000 results for blinds and shades alone. The sheer volume of options can be overwhelming, but Wayfair's user-friendly website makes it easy to navigate by categorizing products into distinct sections (blinds and shades, curtains and drapes, valances and kitchen curtains, curtain hardware and accessories, and blackout curtains). One aspect that sets Wayfair apart from other retailers is its focus on standard sizes rather than custom-made blinds. While custom sizes can be expensive and often non-returnable, Wayfair's extensive range of standard sizes helps you research all possible styles and looks in one place. Just don't expect to find anything to cover a really uniquely-sized window.

Some color options are more limited

To break down Wayfair's numbers a bit, there are 73 different styles in real wood, 7 results for faux wood, and a whopping 581 different styles for vertical blinds. The only difference with Wayfair is most options only come with a few colors, making the listings more limited in customizations than other companies. For example, real wood blinds have up to 11 colors, offering up to 803 different styles, faux wood offers up to 3 colors on most styles which gives you around 21 unique blinds, and there are only 3 colors on many of the vertical blinds, and others offer only 1 color. However, this does still leave you with up to 1,743 different color combinations to choose from.

Prices from $29.99 per set

Wayfair claims unbeatable prices as another significant advantage of shopping there. The company offers the latest styles at prices that are hard to match elsewhere. Most products are available on sale at some point in time, making it easy to snag a great deal even at full price. To check out how those low prices stack up against competitors we looked at three popular blinds: wood, faux food, and vertical.

• Wood: $29.99 to $226.99 per set (size 24”x 72”)
• Faux Wood: $50.99 to $149.99 per set (size 24” x 72”)
• Vertical: $41.43 to $1,939.99 per set (sizes from 24”x 36”-140” x 260”)

Once we saw the prices, we weren't sure they really counted as unbeatable. While things like faux wood were more affordable than some competitors, other blinds started much higher than similar items at competitors. This may be due to the slightly larger standard size. Many of Wayfair's listings didn't offer the 24” x 36” options we saw and priced out at other retailers.

30-day return policy

Wayfair's customer-friendly policies include a 30-day return policy for orders over $35. All orders over this amount also qualify for free shipping. Under this policy, you can return any product within 30 days of delivery for a refund or store credit. Keep in mind that you'll be responsible for return shipping costs in this case. As for warranties, since Wayfair offers so many different brands, the warranties will be listed on the individual product pages.

1-star ratings warn of poor customer service.

While Wayfair seems to have a standout reputation according to its "A+" rating from the Better Business Bureau, other third-party reviews tell a totally different story. According to Trustpilot and ConsumerAffairs, Wayfair has a 1-star rating on average. Customers have complained about tons of issues, from price changes suddenly before shipping to broken items, issues with returns, and general unhappiness with customer service responses from Wayfair. While the company does offer solid products, it doesn't stand out for actually helping customers when problems arise.

A good site for research

Although Wayfair may not specialize in a specific area like blinds-dedicated stores do, it has a lot of blinds to search through. As a preliminary search for style and design, this may be a great resource. However, we might not recommend it for purchases due to the high volume of complaints regarding Wayfair's customer service. For these reasons, as a window blinds retailer, it earns a lower rating in our review.