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Alarm Relay Review

Friday, August 12th

2022 Wireless Security System Reviews

Alarm Relay Review 4 Star Rating

Alarm Relay

4 Star Rating
  • In business for almost 50 years
  • Available throughout the US, Puerto Rico, and some areas of Canada
  • "A+" rated and accredited by the BBB
  • Can work with equipment/systems from other companies already in your home
  • Landline monitoring starts at $8.95/month in the first year, increases by $1/month in the second year and $0.50/month in years three and four
  • Internet and cellular monitoring also available, starting at $13.95 and $19.95/month, respectively
  • All services are on an annual contract
  • 30-day return policy; full refund minus 10% restocking fee and shipping/handling costs

You may not have heard of Alarm Relay before, but that shouldn't stop you from checking out their wireless security systems. They've been around for the better part of 50 years and maintain an "A+" rating plus accreditation from the Better Business Bureau - with zero complaints registered there! That alone makes Alarm Relay stand out in the industry.

Nothing fancy

You're not going to find bleeding-edge technology with Alarm Relay security systems. If you're picturing sleek smart home features and gadgets that let you automate your residence from the top to the bottom, this won't be the provider for you. On the other hand, Alarm Relay does an excellent job of offering basic sensors and cameras with reliable 24/7 monitoring.

Lots of equipment + low-cost monitoring

Get started by browsing the available equipment on the Alarm Relay website: it's the easiest way to see what they can (and can't) offer. For example, under Cameras you'll notice a few indoor and outdoor choices, as well as video doorbells; under Sensors you'll find the basics of door/window gear, detectors for smoke and carbon monoxide, flood sensors, and so forth. When you see the equipment you think you'll need, add it to the cart. Just remember that your purchase isn't complete without choosing a monitoring plan: this is one of the few wireless security systems that lets you choose among wireless, internet and cellular options. You'll pay for your monitoring a year at a time; the monthly cost averages out to $8.95, $13.95, and $19.95 in your first year, and that cost increases slightly on an annual basis up through year four.

Help is at hand

Unsure what your security system needs? No worries. Use the "Need Help" button on the site (or call their toll-free number) to easily reach a representative. They'll help you assess your residence or business and make recommendations suited to your situation - usually in about 10 minutes or less.

Best Wireless Security Systems

Use the equipment you already have

Not every wireless security provider is willing to work with existing equipment, but Alarm Relay will gladly do so. Just make sure you let their representative know if you reach out for help, so that they can configure your package appropriately to accommodate what you're bringing over already.

Earns customer loyalty

Yes, Alarm Relay has a stellar reputation with the BBB, but they've also done an impressive job of earning their clients' loyalty. We found plenty of reviews from customers who have used these security systems for more than 10 years. Besides that, there are lots of comments from people who changed from a Big Security System Company to Alarm Relay, and they're thrilled to be getting such great service at more affordable prices. We only found a handful of random complaints directed at this company; their reps always seem to respond quickly, professionally and politely, and we're not overly concerned about anything we saw.

Terrific option for uncomplicated security systems

Alarm Relay offers all the basic home protection you need, at prices you'll love. You don't have to make a long-term commitment, and it's an easy way to incorporate any equipment you already have in place. Customers looking for the newest tech or home automation won't get what they need here, but for wireless security systems without all the fuss Alarm Relay is a trustworthy choice.

Which Company Offers the Best Wireless Security Systems?

You may be surprised at the number of wireless security systems offered today. You can choose from popular companies that have been in business for decades to startup carriers marketing do-it-yourself, budget-friendly residential protection and automation.

There are many factors to consider when selecting a wireless security system, whichever solution you pick. There are products that can shield you and your family against burglaries when you're out that can also provide added assurance if you're among numerous Americans who work from home often. Want to see who is knocking at your door? You can get live video on your smartphone or tablet screen so you can choose whether to pause a remote meeting to answer the door!

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Wireless Security System FAQ

Increasingly, the answer is yes. Unless you want to be one of the two million victims of break-ins every year in the United States alone, you need to protect your home and your loved ones.
Most homeowners choose a home security system for the round-the-clock monitoring, ensuring that at any time of day or night they have someone watching over their property. You could stick with a basic system that just includes sensors on all of the exterior doors, or you could choose a robust package with all of the bells and whistles.
That depends on what will give you the most peace of mind. Many customers today like to have video cameras at the door/doorbell at a minimum, as well as smoke and carbon monoxide detectors inside the home. You might want to consider systems that you can control and monitor from your smartphone, that include flooding sensors or night vision cameras, or that have wearable panic buttons.
It might. If you choose a provider that includes all of your equipment "for free" , chances are good that you'll have a contract for anywhere from 1-3 years. If you prefer not to have a contract, you'll typically pay for your equipment outright and then just have month-to-month monitoring fees.
There are two costs associated with security systems: equipment and monitoring. You might be able to get your equipment at no cost, but you'll pay more for the monthly monitoring service -$45-$85/month, on average -and probably have to sign a contract of 1-5 years. On the other hand, if you buy your sensors, cameras, and any other system equipment outright, you could pay under $20/month for the monitoring. Either way you go, expect to spend more for your monitoring as you add features to your system like motion sensors and outdoor HD cameras.
You might think that if a system is wireless, it won't need to be installed by a professional - and, in many cases, that's true. Customers love the ease of security systems that they can set up on their own, take with them when they move, and rearrange as needed. However, there are still a few providers whose systems will require a visit from a technician to set it up properly.
Yes, most providers offer some kind of satisfaction guarantee, usually a 30-day timeframe to put your system to the test and see if it meets your needs. But, if you decide you're unhappy, what happens next varies by company: you may get a refund for what you've paid thus far, or you might be allowed to break your contract but not get any money back. Make sure you read all of the fine print before you commit to a wireless home security provider.
Unlike the security systems of decades ago that required hardwiring and landlines, most wireless systems are easily transferred from one address to another. The most important part is making sure that your provider has your most current address, in the event that emergency services need to be dispatched to your location.
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Continued from above...

What matters most when choosing a wireless security system? You'll likely want a few window/door sensors and some type of control panel as a basic option, which most systems tend to have. Some conventional devices still exist that consist of an in-wall panel, however the majority of today's systems have standardized on a touchscreen device of some kind to arm and disarm the security system. Lots of other choices exist, including video doorbells, indoor/outdoor cameras, smoke/fire and carbon monoxide detectors, and lots of other ways to maintain a feeling of security.

Today's systems truly are space-age technology. Just ten years ago, who would have dreamed that they could use a smartphone to raise or lower the temperature on the way home from work? Now you can! Who would have thought they could arm the alarm just by saying a few words while getting ready for bed? It's now possible! Hardly anyone thought they could sign into their system from a computer to check the lock on the front door, and lock it if it wasn't. That's one less thing you have to worry about now.

The task of choosing a wireless security system can be overwhelming when there are so many options. Here is a summary of what to consider when deciding so that you get the perfect system for your needs:

  • Features. What do you absolutely need in a security system? Look at having the correct amount of door and window sensors that cover all vulnerable entries on the first floor, and an intuitive screen that everyone can understand and use. What are the nice-to-have options that you really want? Some options could be lots of home automation capabilities, indoor video monitoring and storage, etc. Put these two lists together when comparing providers for your requirements.
  • Cost. Wireless security systems include numerous costs. First is the payment in advance or a recurring/contractual cost. Next are fees for monthly monitoring, and sometimes the installation. Various companies will tell you a firm price upfront, but others require you to ask for an estimate. The terms and conditions document is very important, so be sure that you fully understand the agreement before you buy. For example, some home security contracts have a minimum of one year or more.
  • Service Area. The majority of wireless security companies have a presence in each of the 50 states. However, not all have universal coverage, so make sure that your address or zip code is covered by their services. Depending on where you live, there may or may not be a dealer or authorized reseller to install and service your equipment.
  • Reputation. Find out what current customers like and dislike about their security solutions. Did they get their money's worth? Is there prompt, reliable, and professional technical support when things go wrong? Keep in mind that larger companies will have more complaints than smaller companies, but that is not necessarily an indicator of a bad service if you can see that they are responding to complaints quickly and courteously.

TopConsumerReviews.com has evaluated and ranked the best wireless home security systems available today. We're certain that this detailed review will give you everything you need to know to protect yourself, your loved ones, and your property with an excellent combination of equipment and service.

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