Thursday, December 5th
2024 Wireless Security System Reviews
Alarm Relay
- Security kits from $198 to $438
- Monitoring from $8.95 to $19.95 per month
- Buy equipment upfront
- Simple low-tech systems
- Contract required
- "A+” rating from the BBB
Many homeowners haven't heard of Alarm Relay, even though the company has been around for over 50 years. Alarm Relay serves the US, Puerto Rico, and parts of Canada. If you're looking for a wireless home security system loaded with the latest gadgets, Alarm Relay might not be the best fit. This company focuses on providing the essential components needed for a reliable security setup without the high-tech frills. However, if you need a straightforward system with dependable monitoring, Alarm Relay is worth a look.
Not a lot of devices available
Alarm Relay doesn't have a lot to offer, but it does cover the basics. For example, under the Sensors category, you'll find options for detecting smoke, carbon monoxide, and flooding, as well as entry sensors for doors and windows. On the other hand, the Cameras section includes only three choices for both indoor and outdoor use, along with video doorbells.
Add your old tech to your Alarm Relay system
Unlike many wireless home security systems that require you to buy their specific equipment, Alarm Relay allows you to use what you already have. By clicking the "Need Help" button on their site or calling their customer service number, you can get assistance in integrating your current tech into an Alarm Relay setup. Even if you're starting fresh, Alarm Relay can help you evaluate your security needs and recommend the right equipment for your situation.
Five kits to choose from
If you don't know where to start or you don't want to piece together a home security system from scratch, you can grab one of Alarm Relay's five kits. Here's what you can expect from the options:
- Alula Connect Standard Kit: This kit contains Alula Connect+ with On-Board Ethernet, along with 2 door/window transmitters and 1 pet-immune PIR/motion detector for $198.
- Alula Connect + Full Kit: This kit comes with the same features as the standard kit but adds a pre-installed Z-Wave card, an extra door/window transmitter, and one wireless TouchPad for $288.
- Alula Connect + Premium Kit: This includes all of the features of the Full Kit but also includes a pre-installed Verizon or AT&T LTE M1 cellular card for $388.
- Honeywell Pro A7 Kit: This kit includes one Resideo ProA7 touchscreen panel, a Wi-Fi card, three door/window transmitters, and a motion detector for $338.
- Honeywell Pro A7PLUS Kit: This includes all of the features of the A7 Kit plus a Verizon or AT&T cellular card for $438.
Monitoring from $8.95 to $19.95 per month
If you're looking to add monitoring from Alarm Relay, there are three pricing options to pick from including landline, internet, and cellular connectivity. The prices for these plans cost $8.95, $13.95, and $19.95, respectively. Some reviews showed that customers' monitoring costs increased within the first three years, but after that, the cost remained constant. However, we couldn't find any statements about cost increases on Alarm Relay's website. You are required to have a contract with Alarm Relay.
Reviews show a reputation decline
Alarm Relay has an impressive "A+" rating and accreditation. The company also has zero complaints filed on the BBB. Despite their flawless BBB record, Alarm Relay has recently received a lot of complaints from customers on other review sites. Recent comments state that Alarm Relay "used to be good” but is no longer a reliable security company. Since 2022, customers have been leaving reviews that highlight systems being offline, individual components breaking, and difficulties with customer service. On Trustpilot, the average rating for Alarm Relay is just 2.9 stars.
Now a mid-tier service
At one time, Alarm Relay was one of our top choices for basic wireless security systems. However, with the recent decline in its reputation, we're not as confident in Alarm Relay anymore. Getting a totally wireless system that isn't reliable makes it hard to actually protect your home. For this reason, Alarm Relay isn't as competitive as it used to be. You might want to look for a company that provides better support for your wireless home security system. Given the changes in its reputation, Alarm Relay gets a mid-tier rating.
More Wireless Security System Reviews
The 10 Best Wireless Security Systems
Where Can You Find the Best Wireless Home Security Systems?
Whether you're a renter or homeowner, there's a universal concern everyone has: security. Living in an apartment or home is expensive, and you want to protect your residence, your belongings, and yourself. Among the numerous security options available, wireless security systems are becoming increasingly popular.
Why pay for complex wired installations and long-term service contracts when you can opt for a wireless system that offers flexibility and convenience? These systems provide robust security without the hassle, and when you move, you can easily take the system with you and set it up at your new place.
Wireless Security System FAQ
Continued from above...
The first decision to make when selecting a wireless security system is whether you prefer to monitor your home yourself using apps and camera feeds or if you want 24/7 professional monitoring. Professional monitoring usually involves extra costs, but many people find comfort in knowing that their home is being watched around the clock. If you prefer to save money, you can choose to monitor the system on your own.
Next, consider what equipment you need for your wireless home security setup. At the very least, you'll likely require door sensors for all first-floor entry points and a panel or touchscreen hub for arming and disarming the system. Other popular components include indoor and outdoor cameras, video doorbells, and sensors for smoke, fire, and carbon monoxide. Some companies allow you to purchase pieces of equipment individually, while others offer packages with the option to add extra components as needed.
If you're mindful of your budget, a wireless home security system gives you control over your spending. You can decide how much to invest and what features to include. If you opt out of professional monitoring or plan to add more components later, wireless systems make these adjustments easy. Remember that adding advanced features like video cameras with storage may increase your monthly costs, but it's entirely your decision.
Now that you have a general idea of what you want in a wireless home security system, how do you choose the right provider? Here are some factors to consider:
- Value. What do you get for your money? Does the company provide good service for the equipment you install? Are the components high-quality?
- Contracts. Will you need to sign a contract? Sometimes the cost of the equipment is included in the monitoring fee, which could lock you into a long-term commitment. If you don't want this, you may need to look at different options.
- Satisfaction guarantee. What if you're not happy with your system? Can you get your money back? Does the provider offer a trial period?
- Reputation. What do other homeowners say about their experience? Look for wireless home security systems that are easy to install or are particularly responsive when there's an alert or event. Customer reviews and ratings from the Better Business Bureau will be helpful to guide you.
To help you protect your home and loved ones, Top Consumer Reviews has evaluated and ranked the most popular wireless home security systems available today. We're confident that this information will help you choose the best coverage at a price you can afford, allowing you to enjoy peace and security in your home. That way you can get back to enjoying your activities outside and at home with the confidence that your home, loved ones, pets, and possessions are protected.
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