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Frontpoint Review

Monday, December 2nd

2024 Wireless Security System Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Frontpoint Review 5 Star Rating

Frontpoint

5 Star Rating
  • Security system kits from $99 to $499
  • Monitoring from $44.99 to $59.99 per month
  • Custom systems upon request
  • Buy equipment upfront
  • High tech with smart integrations
  • ID protection as an optional add-on
  • No contract required
  • 30-day money-back guarantee
  • "A+” rating from the BBB
Top Consumer Reviews Best-In-Class Blue Ribbon Award

For over 10 years, Frontpoint has dominated the wireless home security scene, offering a unique blend of self-installation and professional monitoring. What sets them apart is their ability to integrate with a wide range of home automation devices, regardless of their origin. This means customers can create a customized security system by combining Frontpoint's products with their own smart home devices, such as a Nest thermostat, for a truly personalized experience.

Pick your own devices or get a custom recommendation

Frontpoint's online store offers a competitive variety of wireless home security products, categorized by type, including home automation devices, cameras, and more. While their selection isn't overwhelming, you can easily integrate products from other retailers, such as Z-Wave smart home devices. For a truly customized system, you can contact Frontpoint's experts to receive a personalized quote and design a wireless security system for an exact fit with your home.

Best Wireless Security Systems

Pick a premade kit or build your own

If you want to go with a pre-built package, Frontpoint has that too. You can pick between three pre-made kits and a build-your-own service. All Frontpoint packages come with access to the Frontpoint app, providing you with a convenient and user-friendly way to manage your security system. Let's take a look at the options in greater detail:

  • Starter Home Security System: This option features a selection of essential wireless devices. This package includes:
    • 1x Frontpoint hub and keypad
    • 3x Door/window sensors
    • 1x Home defense kit (3 items)
    • Indoor camera
    • Cost: $99
  • Premier Home Security System: This system is best for more in-depth home security. This package includes:
    • 1x Frontpoint hub and keypad
    • 1x Touchscreen
    • 3x Door/window sensors
    • 1x Doorbell camera (wireless or wired)
    • 1x Home defense kit (3 items)
    • Cost: $169 to $199
  • Ultimate Home Security System: This system is best if you're looking for total coverage. It offers full control with more sensors, cameras, and home automation equipment than other packages:
    • 1x Frontpoint hub and keypad
    • 1x Touchscreen
    • 5x Door/window sensors
    • 1x Motion sensor
    • 1x Glass break sensor
    • 1x Smart door lock (satin nickel)
    • 1x Flood sensor
    • 1x Indoor camera
    • 1x Wired doorbell camera or a wireless doorbell camera
    • Cost: $419 to $449
  • Build Your Own: This service allows you to pick and choose your components with pricing varying based on your choices. At the time of this review, Frontpoint's Build Your Own package started at $99 with just the Frontpoint hub and keypad.

Monitoring from $44.99 to $59.99 per month

Finding the pricing information for Frontpoint's monitoring services was a bit of a challenge. After navigating the website's "Monitoring" tab, it wasn't immediately clear. However, a chat with Frontpoint's representatives ultimately provided the necessary details. The company offers three distinct monitoring packages, each with its own monthly price. The Starter Home package comes with a monthly fee of $44.99, while a more complete monitoring option costs $49.99 per month. These prices apply to customers who sign up for a 1- to 5-year contract. For customers who prefer month-to-month payments, the price increases to $59.99 per month.

Add ID theft protection

One of the standout features of Frontpoint's monitoring service is its inclusion of ID Protect, a unique identity theft protection program. Powered by Allstate, this service offers customers a safeguard against identity theft, potentially eliminating the need for separate plans like LifeLock. As an optional add-on, ID Protect sets Frontpoint apart from other security providers and provides customers with added peace of mind.

Best Wireless Security Systems

Top customer service and 30-day guarantee

Frontpoint has earned an impressive "A+" rating and accreditation from the Better Business Bureau. On review sites like Trustpilot, customers give Frontpoint an average rating of 4 stars, with over 10,000 reviews showcasing widespread satisfaction. Homeowners frequently praise the system's impressive performance and user-friendly interface. For instance, one customer transferred their Frontpoint system to a new home without any issues with reinstallation. With Frontpoint's 30-day risk-free guarantee, you can try out the system and service, and if it fails to meet your expectations, you can receive a full refund without any questions or conditions.

Our top pick for wireless home security

Frontpoint stands out from the crowd as a top-tier home security provider, offering packages that cater to a wide range of customers. The company's flexibility is evident in its easy-to-add features and exceptional customer service, which is available not only in the US but also in Canada. With an impressive "A+" rating from the Better Business Bureau, Frontpoint earns a well-deserved 5-star rating from us, with no major drawbacks to report.

Where Can You Find the Best Wireless Home Security Systems?

Whether you're a renter or homeowner, there's a universal concern everyone has: security. Living in an apartment or home is expensive, and you want to protect your residence, your belongings, and yourself. Among the numerous security options available, wireless security systems are becoming increasingly popular.

Why pay for complex wired installations and long-term service contracts when you can opt for a wireless system that offers flexibility and convenience? These systems provide robust security without the hassle, and when you move, you can easily take the system with you and set it up at your new place.

The Best Wireless Security Systems Compare Wireless Security Systems Compare Wireless Security System Reviews What are the best Wireless Security Systems Best Wireless Security System Reviews

Wireless Security System FAQ

Increasingly, the answer is yes. Unless you want to be one of the two million victims of break-ins every year in the United States alone, you need to protect your home and your loved ones.
Most homeowners choose a home security system for the round-the-clock monitoring, ensuring that at any time of day or night they have someone watching over their property. You could stick with a basic system that just includes sensors on all of the exterior doors, or you could choose a robust package with all of the bells and whistles.
That depends on what will give you the most peace of mind. Many customers today like to have video cameras at the door/doorbell at a minimum, as well as smoke and carbon monoxide detectors inside the home. You might want to consider systems that you can control and monitor from your smartphone, that include flooding sensors or night vision cameras, or that have wearable panic buttons.
It might. If you choose a provider that includes all of your equipment "for free”, chances are good that you'll have a contract for anywhere from 1-3 years. If you prefer not to have a contract, you'll typically pay for your equipment outright and then just have month-to-month monitoring fees.
There are two costs associated with security systems: equipment and monitoring. You might be able to get your equipment at no cost, but you'll pay more for the monthly monitoring service -$45-$85/month, on average -and probably have to sign a contract of 1-5 years. On the other hand, if you buy your sensors, cameras, and any other system equipment outright, you could pay under $20/month for the monitoring. Either way you go, expect to spend more for your monitoring as you add features to your system like motion sensors and outdoor HD cameras.
You might think that if a system is wireless, it won't need to be installed by a professional - and, in many cases, that's true. Customers love the ease of security systems that they can set up on their own, take with them when they move, and rearrange as needed. However, there are still a few providers whose systems will require a visit from a technician to set it up properly.
Yes, most providers offer some kind of satisfaction guarantee, usually a 30-day timeframe to put your system to the test and see if it meets your needs. But, if you decide you're unhappy, what happens next varies by company: you may get a refund for what you've paid thus far, or you might be allowed to break your contract but not get any money back. Make sure you read all of the fine print before you commit to a wireless home security provider.
Unlike the security systems of decades ago that required hardwiring and landlines, most wireless systems are easily transferred from one address to another. The most important part is making sure that your provider has your most current address, in the event that emergency services need to be dispatched to your location.
Compare the Best Reviews

Continued from above...

The first decision to make when selecting a wireless security system is whether you prefer to monitor your home yourself using apps and camera feeds or if you want 24/7 professional monitoring. Professional monitoring usually involves extra costs, but many people find comfort in knowing that their home is being watched around the clock. If you prefer to save money, you can choose to monitor the system on your own.

Next, consider what equipment you need for your wireless home security setup. At the very least, you'll likely require door sensors for all first-floor entry points and a panel or touchscreen hub for arming and disarming the system. Other popular components include indoor and outdoor cameras, video doorbells, and sensors for smoke, fire, and carbon monoxide. Some companies allow you to purchase pieces of equipment individually, while others offer packages with the option to add extra components as needed.

If you're mindful of your budget, a wireless home security system gives you control over your spending. You can decide how much to invest and what features to include. If you opt out of professional monitoring or plan to add more components later, wireless systems make these adjustments easy. Remember that adding advanced features like video cameras with storage may increase your monthly costs, but it's entirely your decision.

Now that you have a general idea of what you want in a wireless home security system, how do you choose the right provider? Here are some factors to consider:

  • Value. What do you get for your money? Does the company provide good service for the equipment you install? Are the components high-quality?
  • Contracts. Will you need to sign a contract? Sometimes the cost of the equipment is included in the monitoring fee, which could lock you into a long-term commitment. If you don't want this, you may need to look at different options.
  • Satisfaction guarantee. What if you're not happy with your system? Can you get your money back? Does the provider offer a trial period?
  • Reputation. What do other homeowners say about their experience? Look for wireless home security systems that are easy to install or are particularly responsive when there's an alert or event. Customer reviews and ratings from the Better Business Bureau will be helpful to guide you.

To help you protect your home and loved ones, Top Consumer Reviews has evaluated and ranked the most popular wireless home security systems available today. We're confident that this information will help you choose the best coverage at a price you can afford, allowing you to enjoy peace and security in your home. That way you can get back to enjoying your activities outside and at home with the confidence that your home, loved ones, pets, and possessions are protected.

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