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Ring Review

Friday, August 12th

2022 Wireless Security System Reviews

Ring Review 2.5 Star Rating

Ring

2.5 Star Rating
  • No long-term commitments or contracts
  • DIY installation
  • $20/month for monitoring (optional), available in all 50 states
  • Can expand system to an unlimited number of paired Ring devices
  • Free expedited shipping on all orders over $49

Ring got its start as "Caller ID for the front door" : that's what the inventor's wife called this company's well-known, first-in-the-industry video doorbells. These doorbells - and all of the other wireless equipment now available as part of these security systems - are part of Ring's mission to make neighborhoods safer.

Choose from two packages or customize

Like most wireless security systems, Ring lets you customize your package from start to finish. Otherwise, if you need a little more guidance, consider one of their two kits: Alarm and Alarm Pro. The former includes a base station and keypad, four contact sensors, a motion detector and a range extender; when you pull up that option on the Ring site, you'll see expanded Alarm packages that come with a video doorbell, two-packs of spotlight or floodlight cameras, and an indoor camera. Starting prices are around $249.99 and go up to just under $1,000 for the Deluxe Pro Bundle that comes with two wired floodlight cameras and two video doorbells (though we're not sure many homeowners need two of those).

Get the Pro kit to secure your home network

Bump up to the Alarm Pro package if you'd like a built-in eero Wi-Fi 6 router. Not only does this keep your connected Ring devices online even if your main internet connection is down, but it also gives you network security along with your home protection. There are several configurations of this package, which also starts at $249.99.

How about even more tech?

Ring lets you add lots of components to your system - either as part of your initial setup or a la carte at any time. Many homeowners like their wireless security to include electronic locks, smoke/CO detectors, smart home features like wall switches and dimmers, and so on. To save some money, be sure to check out the Certified Refurbished section of the Ring store too. No matter what you buy, all Ring orders over $49 get free shipping.

Best Wireless Security Systems

DIY or professional monitoring available

Not everyone wants to have outsiders surveilling their property inside and out. Ring lets you set up your wireless security system with do-it-yourself monitoring right from your phone, and that can be done with both the Alarm and Alarm Pro kits. Alternately, you can choose $20/month professional monitoring; we recommend you set up your system to minimize false alarms.

Ring customers are shockingly dissatisfied

At the time of our most recent evaluation, the Better Business Bureau listed Ring as "Not Rated" : the company had several complaints that were closed and then reopened, but no further information was available about which of the 400 filed complaints triggered the review. Beyond that, we found plenty of customer feedback that gave Ring the lowest possible rating: more than 2,000 Ring users. Frequent problems include poor-quality equipment (like doorbells that cease to function when it gets cold), issues with billing, no warranty repairs, and disappointing (or completely absent) responses from Ring support. Not even 20% of Ring users give these wireless security systems a five-star rating.

Huge concerns regarding privacy here

Those bad customer reviews don't even begin to touch the privacy risks that you could experience as a Ring user. Want to see for yourself? Use a search engine to research "hacked" and "Ring" (or "Ring" and "police" ) and prepare yourself for some results that will likely make you very uncomfortable. We're glad to see that the company is working to improve in those areas, but it's not enough yet to leave us feeling safe with Ring wireless security systems. No one wants to feel like Big Brother is watching, and Ring has some changes to make in order to reassure the public that they can be trusted.

Not the safest wireless security system

For many years, Ring was the brand to choose for video doorbells and do-it-yourself security - mostly because no one else offered it. That's not the case now: most of the higher-rated wireless security providers in our review can give you that same affordability, features and equipment, without any questionable product quality or uncomfortable issues surrounding privacy. For your wireless security needs, we think there are better options available.

Which Company Offers the Best Wireless Security Systems?

You may be surprised at the number of wireless security systems offered today. You can choose from popular companies that have been in business for decades to startup carriers marketing do-it-yourself, budget-friendly residential protection and automation.

There are many factors to consider when selecting a wireless security system, whichever solution you pick. There are products that can shield you and your family against burglaries when you're out that can also provide added assurance if you're among numerous Americans who work from home often. Want to see who is knocking at your door? You can get live video on your smartphone or tablet screen so you can choose whether to pause a remote meeting to answer the door!

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Wireless Security System FAQ

Increasingly, the answer is yes. Unless you want to be one of the two million victims of break-ins every year in the United States alone, you need to protect your home and your loved ones.
Most homeowners choose a home security system for the round-the-clock monitoring, ensuring that at any time of day or night they have someone watching over their property. You could stick with a basic system that just includes sensors on all of the exterior doors, or you could choose a robust package with all of the bells and whistles.
That depends on what will give you the most peace of mind. Many customers today like to have video cameras at the door/doorbell at a minimum, as well as smoke and carbon monoxide detectors inside the home. You might want to consider systems that you can control and monitor from your smartphone, that include flooding sensors or night vision cameras, or that have wearable panic buttons.
It might. If you choose a provider that includes all of your equipment "for free" , chances are good that you'll have a contract for anywhere from 1-3 years. If you prefer not to have a contract, you'll typically pay for your equipment outright and then just have month-to-month monitoring fees.
There are two costs associated with security systems: equipment and monitoring. You might be able to get your equipment at no cost, but you'll pay more for the monthly monitoring service -$45-$85/month, on average -and probably have to sign a contract of 1-5 years. On the other hand, if you buy your sensors, cameras, and any other system equipment outright, you could pay under $20/month for the monitoring. Either way you go, expect to spend more for your monitoring as you add features to your system like motion sensors and outdoor HD cameras.
You might think that if a system is wireless, it won't need to be installed by a professional - and, in many cases, that's true. Customers love the ease of security systems that they can set up on their own, take with them when they move, and rearrange as needed. However, there are still a few providers whose systems will require a visit from a technician to set it up properly.
Yes, most providers offer some kind of satisfaction guarantee, usually a 30-day timeframe to put your system to the test and see if it meets your needs. But, if you decide you're unhappy, what happens next varies by company: you may get a refund for what you've paid thus far, or you might be allowed to break your contract but not get any money back. Make sure you read all of the fine print before you commit to a wireless home security provider.
Unlike the security systems of decades ago that required hardwiring and landlines, most wireless systems are easily transferred from one address to another. The most important part is making sure that your provider has your most current address, in the event that emergency services need to be dispatched to your location.
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Continued from above...

What matters most when choosing a wireless security system? You'll likely want a few window/door sensors and some type of control panel as a basic option, which most systems tend to have. Some conventional devices still exist that consist of an in-wall panel, however the majority of today's systems have standardized on a touchscreen device of some kind to arm and disarm the security system. Lots of other choices exist, including video doorbells, indoor/outdoor cameras, smoke/fire and carbon monoxide detectors, and lots of other ways to maintain a feeling of security.

Today's systems truly are space-age technology. Just ten years ago, who would have dreamed that they could use a smartphone to raise or lower the temperature on the way home from work? Now you can! Who would have thought they could arm the alarm just by saying a few words while getting ready for bed? It's now possible! Hardly anyone thought they could sign into their system from a computer to check the lock on the front door, and lock it if it wasn't. That's one less thing you have to worry about now.

The task of choosing a wireless security system can be overwhelming when there are so many options. Here is a summary of what to consider when deciding so that you get the perfect system for your needs:

  • Features. What do you absolutely need in a security system? Look at having the correct amount of door and window sensors that cover all vulnerable entries on the first floor, and an intuitive screen that everyone can understand and use. What are the nice-to-have options that you really want? Some options could be lots of home automation capabilities, indoor video monitoring and storage, etc. Put these two lists together when comparing providers for your requirements.
  • Cost. Wireless security systems include numerous costs. First is the payment in advance or a recurring/contractual cost. Next are fees for monthly monitoring, and sometimes the installation. Various companies will tell you a firm price upfront, but others require you to ask for an estimate. The terms and conditions document is very important, so be sure that you fully understand the agreement before you buy. For example, some home security contracts have a minimum of one year or more.
  • Service Area. The majority of wireless security companies have a presence in each of the 50 states. However, not all have universal coverage, so make sure that your address or zip code is covered by their services. Depending on where you live, there may or may not be a dealer or authorized reseller to install and service your equipment.
  • Reputation. Find out what current customers like and dislike about their security solutions. Did they get their money's worth? Is there prompt, reliable, and professional technical support when things go wrong? Keep in mind that larger companies will have more complaints than smaller companies, but that is not necessarily an indicator of a bad service if you can see that they are responding to complaints quickly and courteously.

TopConsumerReviews.com has evaluated and ranked the best wireless home security systems available today. We're certain that this detailed review will give you everything you need to know to protect yourself, your loved ones, and your property with an excellent combination of equipment and service.

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