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Shoe Mall Review

Friday, February 23rd

2024 Women's Shoe Store Reviews

Shoe Mall Review 2 Star Rating

Shoe Mall

2 Star Rating
  • Priced from $8.99 to $399.95
  • Over 20,000 shoes
  • 60-day returns
  • Free standard shipping

Shoe Mall is an online shoe store for men and women. It is based out of Chippewa Falls, Wisconsin. The company was founded in 1999, and they have a huge variety of shoes - over 20,000 to choose from.

Large selection and numerous shoe sizes

Shoe Mall has 20,535 options to browse through when searching for women's shoes. Their lowest-priced shoe is a pair of Roxy Viva Jelly flip flops for $8.99 on clearance. Their most expensive shoe is a pair of Danner Mountain Light II 5" for $399.95. The online retailer carries sizes 4 to 14, depending on the shoe. The website offers a description of the product, the heel height, material used for the shoe and the color of the shoe. They also offer reviews and a Q&A section for customers to answer.

60-day returns

Shoe Mall offers a 60-day return policy if you are not satisfied with your new pair of women's shoes. You can send the shoes back and they will either replace them or give you a refund. Shoes that are returned must be in the same condition they were received in. This includes being unworn and having the original box and/or packaging. Shipping charges are not refundable. Shoe Mall requires that customers pay for the return postage. If you exchange the shoes, your replacement pair will not be charged for shipping. They also offer a return label as an option that will save you a trip to the post office but the company will deduct $8.95 from your return. If you choose this option, you would put the label on the box and set it out for the mail carrier to pick up.

Best Women's Shoe Stores

Free standard shipping

Shoe Mall offers free standard shipping on your women's shoes which will be delivered in 5 to 7 business days. If you need your shoes faster, you can pay for upgraded shipping. Priority shipping will be delivered in 3-5 business days and cost an extra $15. Express shipping will be delivered in 1-3 business days and cost an extra $25 per order. If you live in Hawaii, Alaska, U.S. territories, or have an APO/FPO address, they request you allow an additional 1-2 business days for the delivery of your shoes.

"D-" rating

Shoe Mall has earned a "D-" rating from the Better Business Bureau. When looking at what customers had to say, their reviews matched up with this disappointing rating: Shoe Mall does not necessarily have the shoes in stock ready to ship. This causes many delays and backorders on products. Customers are upset about this and the lack of assistance to resolve issues. Another complaint is how expensive it is to return shoes that do not fit or have an issue with them. This leads to our final big complaint, which is that the sizes tend to run differently than standard shoe sizes. Many customers said they ordered their normal size and their new shoes were too small and they had to pay to send them back for an exchange or refund.

Shop somewhere else

Overall, we are not impressed with Shoe Mall. They charge fees for exchanges and returns, even if it was their fault. They often have shoes on backorder but do not convey that to the customer until after the order has been placed. On top of all that, the Better Business Bureau has given Shoe Mall a "D-" rating. We encourage you to shop at one of the other retailers we have reviewed and save yourself the hassle.

Which Women's Shoe Store is Best?

Everyone wears shoes, and their look and comfort matter. These are something everyone will use on a daily basis whether it be for going to work, exercise or even slippers to wear around the house.

For some women, there is nothing more fun than splurging on some new kicks. Having the perfect pair to accentuate any outfit is a must. While it can be enjoyable to go from shoe retailer to shoe retailer, it doesn't offer the instant selection that online shopping does. Not only do you get a wide variety of shoe styles, but you can compare prices and score great deals when buying shoes online. And if you score a great deal, why not buy two pairs of shoes instead of one?

The Best Women's Shoe Stores Compare Women's Shoe Stores Compare Women's Shoe Store Reviews What are the best Women's Shoe Stores Best Women's Shoe Store Reviews

Women's Shoe Store FAQ

Luckily shoe sizes don't vary much from retailer to retailer. If you have a few pairs of shoes in a certain size that fit comfortably, don't hesitate to go off of that number for any shoes you're buying online. Some product descriptions will let you know if customers generally feel like the shoe runs big or small, so this could help you know if you should size up or down.
Yes! Almost all women's shoe retailers online have a return policy that allows you to return or exchange your items. Read the company policy before submitting an order so that you know how long you have to send your shoes back if needed. Usually return policies are anywhere from 30-90 days. Sometimes you are even able to buy your shoes online and return them in-person to one of their stores if you have one locally.
A better question would be what shoes are not available online? You can find platform heels, hiking boots, sandals, ankle boots, snow boots, slippers, and everything in-between from online shoe retailers. Most companies will have an inventory with thousands of different styles for you to choose from.
Since online women's shoe retailers carry such a big selection of shoes, they make it easy to narrow down their selection. Most websites have filter features that allow you to select the type of shoe you want, size, color, features, material, and other relevant details so that you can find what you want quickly. If you know the name of the shoe or brand, you could always type it into the retailer's search bar and find them that way.
It is not uncommon for shoes to come in regular sizes and also have the option for them to be wide. This is something you would select from the product page. When you're using the filtering features to find shoes you like, there is usually a way to select that you only want to browse the shoes that come in wide sizes as well.
Shopping online gives you access to browse thousands more pairs of women's shoes than you would find going into a store. In addition, you can compare prices between retailers and get a lot more details on the shoes than you would if you saw them in a store. Oftentimes, online shops run sales that end up making your purchase even cheaper than it would be otherwise.
If you're shopping from a reputable online women's shoe shop that has a good Better Business Bureau rating, you won't have an issue with shoe quality. Most product listings allow for customers to leave reviews about the shoes so that you can read what others have said about quality, price, comfort, and more. Buying online doesn't make the quality of shoes any less than you'd find in-store.
The cost for women's shoes depends entirely on the brand, style, and type of shoe you're buying. You can easily find a nice, cute pair of shoes for anywhere between $20 and $80. Know the price range you're hoping to stay in before shopping online and you can filter your shoe options to fit your budget.
Compare the Best Reviews

Continued from above...

When you shop for women's shoes online, you're more likely to find the exact shoe you want down to the pattern, brand, type, size, and color. Some online retailers even have customer reviews for all their products that let you know if the shoe is good quality and if others have found them comfortable. The world of online shopping opens you up to endless options when it comes to finding the most stylish pair of shoes to flaunt around town.

When looking to buy women's shoes, you need to know their purpose. Are you looking for a casual, everyday shoe? A shoe for exercise? Shoes for work or dressy occasions? Do you want heels or flats? With most stores carrying boots, sneakers, casual shoes, sandals and slippers, you'll want to use filters to narrow down the options when you go to websites looking for your next kicks.

Also when choosing a retailer for your next pair of women's shoes, you need to determine what quality of shoe you are looking for. Does price matter, or is craftsmanship your main focus? Are you looking for a designer over function?

As you consider where to purchase your next pair of women's shoes, here are a few key features to consider about each store's inventory and policies.

  • Price point. How much are you willing to spend on your new pair of shoes?
  • Brand. Do you need a name-brand designer or will off-brand work for your needs?
  • Return policy. Will it be easy for you to make a return or exchange if your shoes do not fit the way you had hoped?
  • Comfort. Does the retailer offer comfortable shoes that will allow you to wear them all day?
  • Shipping. How much will it cost to get your shoes sent to you? Are there any promotions that would get you free shipping?
  • Variety. Does the retailer have a large variety of shoes for you to choose from?
  • Customer reviews. What are other customers saying about the shoes and the retailer?

To assist you in finding the best women's shoes for your needs, Top Consumer Reviews has evaluated and ranked a compilation of shoe stores to shop from today. We are confident that this information will make your shoe shopping a fun and enjoyable experience.

The Best Reviews of Women's Shoe Stores