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Zappos Review

Friday, February 23rd

2024 Women's Shoe Store Reviews

Zappos Review 4.5 Star Rating


4.5 Star Rating
  • Priced from $12.60 to $1,029.95
  • 365-day returns
  • Free shipping, no exclusions
  • Excellent customer service

Zappos originated as a website selling only shoes online. Now, 20 years later, they sell clothing, handbags, accessories and more. The business started after the founder became frustrated with shoe shopping. He'd go into a store and they'd have his size but not the color or style he wanted. He'd go into another store and they'd have the correct color and style but not his size. He decided to fix this problem by starting an online store that would carry a wide range of shoes all in one easy-to-shop location.

Large variety of options

When shopping on Zappos website, you will see a wide variety of choices when it comes to women's shoes. Between the styles and the prices, there are a lot of options. The cheapest option offered at the time of this evaluation was a pair of Roxy Tahiti VII flip flops for $12.60. The most expensive pair was a pair of Old Gringo Galactic Cowboy Boots for $1,029.95. As you can see, there is a large price difference in their products, with options sure to fit every budget. Zappos has women's shoes in sizes 5 through 12.

Good website features

Their product page shares information on shoe color, material of the shoe, heel height and weight of the shoe. They have a size calculator tool to assist you in picking out the correct size of shoe. There is also a section about what other customers bought with those shoes and what else they viewed. One feature on the website that stood out as different is Zappos has an option for what to wear with the women's shoes. This could be beneficial if you find a pair you love and want some suggestions for how to accessorize.

Free shipping always

Zappos is the only retailer we have found selling women's shoes who has free shipping all the time. They do not require you to spend a minimum amount or jump through hoops with coupon codes to get it. Your new shoes will take about 4-5 business days to ship if you are in the continental United States. If you reside in Alaska or Hawaii, your shoes should arrive in 5-10 business days.

Best Women's Shoe Stores

365-day returns

Zappos goes above and beyond with their return policy. They allow customers 365 days to return their items. So, if you decide to return your newly purchased women's shoes for any reason, you will have one full year to do it. Just make sure they are unworn and the tags and original packaging are with them. If there were any security tags, those need to be included to return. Zappos has a self-service return link on their website to get it started. It will take 5 to 10 business days for the shoes to return to them, then an additional 2 to 10 business days are needed to refund your money. There is also an option to exchange your item if you would rather. Items that have been marked final sale or as-is are excluded from returns and exchanges.

Positive customer service

Zappos has earned an "A+" rating through the Better Business Bureau. Customers seem to also enjoy their experience shopping for shoes through this online retailer. Shoppers have said that Zappos makes exchanges quickly, and they appreciate the cost-free shipping on returns which allows them to buy multiple sizes to try on and return the ones that don't fit. Most of the handful of negative reviews we found were about shipping delays, especially around the holidays.

Solid choice

Zappos is a solid choice when looking to purchase women's shoes. They have a large variety to shop from in every price point. With free shipping and exchanges, you can easily return shoes if they don't fit. Their customer service goes above and beyond and the company takes great pride in that. We feel confident that Zappos will be a great place to shop for your next pair of women's shoes.

Which Women's Shoe Store is Best?

Everyone wears shoes, and their look and comfort matter. These are something everyone will use on a daily basis whether it be for going to work, exercise or even slippers to wear around the house.

For some women, there is nothing more fun than splurging on some new kicks. Having the perfect pair to accentuate any outfit is a must. While it can be enjoyable to go from shoe retailer to shoe retailer, it doesn't offer the instant selection that online shopping does. Not only do you get a wide variety of shoe styles, but you can compare prices and score great deals when buying shoes online. And if you score a great deal, why not buy two pairs of shoes instead of one?

The Best Women's Shoe Stores Compare Women's Shoe Stores Compare Women's Shoe Store Reviews What are the best Women's Shoe Stores Best Women's Shoe Store Reviews

Women's Shoe Store FAQ

Luckily shoe sizes don't vary much from retailer to retailer. If you have a few pairs of shoes in a certain size that fit comfortably, don't hesitate to go off of that number for any shoes you're buying online. Some product descriptions will let you know if customers generally feel like the shoe runs big or small, so this could help you know if you should size up or down.
Yes! Almost all women's shoe retailers online have a return policy that allows you to return or exchange your items. Read the company policy before submitting an order so that you know how long you have to send your shoes back if needed. Usually return policies are anywhere from 30-90 days. Sometimes you are even able to buy your shoes online and return them in-person to one of their stores if you have one locally.
A better question would be what shoes are not available online? You can find platform heels, hiking boots, sandals, ankle boots, snow boots, slippers, and everything in-between from online shoe retailers. Most companies will have an inventory with thousands of different styles for you to choose from.
Since online women's shoe retailers carry such a big selection of shoes, they make it easy to narrow down their selection. Most websites have filter features that allow you to select the type of shoe you want, size, color, features, material, and other relevant details so that you can find what you want quickly. If you know the name of the shoe or brand, you could always type it into the retailer's search bar and find them that way.
It is not uncommon for shoes to come in regular sizes and also have the option for them to be wide. This is something you would select from the product page. When you're using the filtering features to find shoes you like, there is usually a way to select that you only want to browse the shoes that come in wide sizes as well.
Shopping online gives you access to browse thousands more pairs of women's shoes than you would find going into a store. In addition, you can compare prices between retailers and get a lot more details on the shoes than you would if you saw them in a store. Oftentimes, online shops run sales that end up making your purchase even cheaper than it would be otherwise.
If you're shopping from a reputable online women's shoe shop that has a good Better Business Bureau rating, you won't have an issue with shoe quality. Most product listings allow for customers to leave reviews about the shoes so that you can read what others have said about quality, price, comfort, and more. Buying online doesn't make the quality of shoes any less than you'd find in-store.
The cost for women's shoes depends entirely on the brand, style, and type of shoe you're buying. You can easily find a nice, cute pair of shoes for anywhere between $20 and $80. Know the price range you're hoping to stay in before shopping online and you can filter your shoe options to fit your budget.
Compare the Best Reviews

Continued from above...

When you shop for women's shoes online, you're more likely to find the exact shoe you want down to the pattern, brand, type, size, and color. Some online retailers even have customer reviews for all their products that let you know if the shoe is good quality and if others have found them comfortable. The world of online shopping opens you up to endless options when it comes to finding the most stylish pair of shoes to flaunt around town.

When looking to buy women's shoes, you need to know their purpose. Are you looking for a casual, everyday shoe? A shoe for exercise? Shoes for work or dressy occasions? Do you want heels or flats? With most stores carrying boots, sneakers, casual shoes, sandals and slippers, you'll want to use filters to narrow down the options when you go to websites looking for your next kicks.

Also when choosing a retailer for your next pair of women's shoes, you need to determine what quality of shoe you are looking for. Does price matter, or is craftsmanship your main focus? Are you looking for a designer over function?

As you consider where to purchase your next pair of women's shoes, here are a few key features to consider about each store's inventory and policies.

  • Price point. How much are you willing to spend on your new pair of shoes?
  • Brand. Do you need a name-brand designer or will off-brand work for your needs?
  • Return policy. Will it be easy for you to make a return or exchange if your shoes do not fit the way you had hoped?
  • Comfort. Does the retailer offer comfortable shoes that will allow you to wear them all day?
  • Shipping. How much will it cost to get your shoes sent to you? Are there any promotions that would get you free shipping?
  • Variety. Does the retailer have a large variety of shoes for you to choose from?
  • Customer reviews. What are other customers saying about the shoes and the retailer?

To assist you in finding the best women's shoes for your needs, Top Consumer Reviews has evaluated and ranked a compilation of shoe stores to shop from today. We are confident that this information will make your shoe shopping a fun and enjoyable experience.

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