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      August 13, 2020

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Jenson USA vs Modern Bike

To help you find the Best Bicycle Parts, TopConsumerReviews.com provides you with an in-depth comparison of Jenson USA and Modern Bike.

To see ALL of our reviews for the Best Bicycle Parts, please Click Here

Get Your Bicycle Parts At Jenson USA Today! Where can you find the best selection and pricing on bicycle parts? With transportation challenges, a renewed cultural emphasis on fitness, and new opportunities for working closer to home, people are interested in buying bicycles now more than ever.

But it can be overwhelming for people new to purchasing a bicycle to understand all of the options available as well as the jargon and huge variety of different bicycle parts. They need a guide that helps them to make buying and riding a bicycle an enjoyable experience.

Continue reading below reviews

Best Reviews

2020

Bicycle Parts Store Reviews

5 stars
Jenson USA

JENSON USA

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award Jenson USA began selling bikes, parts, and accessories in 1994. They have a wide selection of top brand-name items on their website and select full bicycle builds in their two stores in Corona and Riverside, California. You can shop online and get free shipping for orders $60 and up, or choose in-store pickup for free shipping on all orders.

Search engine

The website has a large and prominent search engine that populates with just the right amount of product and pricing information relevant to anything it can find related to the letters you type. So, if you don't know quite what you're looking for, just start typing and something will helpfully appear to get you started.

Gear Stoke

You can also browse by bikes, components, apparel, and accessories. There is also a useful section called "Gear Stoke" that lists their customers' favorite products along with short customer statements on why they like the product so much. This is great when you need to find out if a particular product or brand is a good fit for you. This section can be addictive because it keeps showing interesting items in a Pinterest-like "infinity scroll" interface that keeps showing new products as you scroll down.

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Detailed guides

Their searchable blog section is actually a bunch of detailed guides and reviews of products. The page is divided into two sections: the blog itself listing the latest articles at the top, plus a categorized and alphabetized list of topics in case you're looking for something specific.

Bicycle brand list

Also featured on the site is an alphabetical list of brands as well as a visual catalog of brands based on familiar logos. If you're looking for all items on sale, simply click the "Sale" button to see them.

Price match

Should you find a better price with a competitor, Jenson USA will price match and even offer free shipping (if the competitor also offers it) to win your business. If you don't like something you've purchased, or you ordered the wrong item, you have 365 days to return it in its new, unused/uninstalled condition for a refund of the original purchase price.

Highly satisfied buyers

Jenson USA has tens of thousands of reviews by verified buyers who are highly satisfied with their purchases and experiences with the company. With any negative reviews, the company is responding online and offering additional customer service resolution whenever they can.

Top rating

Because of their excellent reviews, numerous products from top brands, easy-to-use and engaging website, price matching, and the most generous return policy of all vendors reviewed, we are happy to give Jenson USA our highest rating.

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3 stars
Modern Bike

MODERN BIKE

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Modern Bike is based out of Des Moines, Iowa and offers a wide range of bike parts and other cycling accessories. It's hard to say much else about the company - its history, reputation, and so on - because they don't give away any of that information in their "About" section. Fortunately, they have nearly 1500 customer reviews to consider, most of which give Modern Bike a perfect 5-star rating. In other words, they're doing something right, even if they're not giving away much about how their company works!

Underwhelming

The initial impression of the Modern Bike website, especially given the name of the company, is underwhelming. It seems half-finished with an outdated design. There are too many categories listed all at once and it's hard to know where to start if you don't know what you're looking for.

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Too many clicks

The search function doesn't offer as nice of a predictive typing solution as other sites do for showing what is available to match what you've typed. The photos of products don't show multiple angles and it's too many clicks to get to a larger view of each product.

Standard return process

There doesn't seem to be any price matching guarantee like other sites we've reviewed. Returns and exchanges are pretty standard but nowhere near the amount of time available as other sites advertise. You only have 30 days to return or exchange an unused, undamaged product in the original, undamaged packaging. In other words, if you try any of their bicycle parts and they don't work the way you expected, you're stuck with them unless it's due to a defect in manufacturing.

Positive customer reviews

If you can look past the low usability of their website, Modern Bike's positive customer reviews may be enough to go ahead and purchase from them. You just may have a better shopping experience with one of our higher rated companies.

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Continued from above

If you're not lucky enough to have a knowledgeable bicycle parts store near you, you may feel a little lost when your kickstand breaks, your chain just won't go back on anymore, or you simply need to replace a popped tube. Where can you turn? That's easy: shop online!

Online bicycle parts stores can take the guesswork out of getting what you need, with helpful customer reps who can answer questions and recommend the exact components to fit whatever you're riding. Of course, the best stores also have a generous return policy, in the event that you don't get it quite right and need to return or exchange your purchase.

But, not all businesses are created equal. How can you decide where to buy what you need? When looking for bicycle parts store, some important things to consider include:

  • Selection. Does the vendor have a wide range of bikes and bike parts to serve a variety of needs?
  • Policies. What are the shipping, return, exchange, and price matching policies of each vendor?
  • Customer Service. How does each vendor stack up in terms of the overall customer experience, including positive and negative reviews?

TopConsumerReviews.com has reviewed and ranked the best bicycle parts stores to help you find the perfect bike, build a new bike from scratch, or fix your current bike. We hope this information helps you find the right bicycle parts store for your needs!

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