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      October 20, 2020

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Modern Bike vs Bike Somewhere

To help you find the Best Bicycle Parts, TopConsumerReviews.com provides you with an in-depth comparison of Modern Bike and Bike Somewhere.

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Get Your Bicycle Parts At Jenson USA Today! Where can you find the best selection and pricing on bicycle parts? With transportation challenges, a renewed cultural emphasis on fitness, and new opportunities for working closer to home, people are interested in buying bicycles now more than ever.

But it can be overwhelming for people new to purchasing a bicycle to understand all of the options available as well as the jargon and huge variety of different bicycle parts. They need a guide that helps them to make buying and riding a bicycle an enjoyable experience.

Continue reading below reviews

Best Reviews

2020

Bicycle Parts Store Reviews

3 stars
Modern Bike

MODERN BIKE

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Modern Bike is based out of Des Moines, Iowa and offers a wide range of bike parts and other cycling accessories. It's hard to say much else about the company - its history, reputation, and so on - because they don't give away any of that information in their "About" section. Fortunately, they have nearly 1500 customer reviews to consider, most of which give Modern Bike a perfect 5-star rating. In other words, they're doing something right, even if they're not giving away much about how their company works!

Underwhelming

The initial impression of the Modern Bike website, especially given the name of the company, is underwhelming. It seems half-finished with an outdated design. There are too many categories listed all at once and it's hard to know where to start if you don't know what you're looking for.

Best Bicycle Parts

Too many clicks

The search function doesn't offer as nice of a predictive typing solution as other sites do for showing what is available to match what you've typed. The photos of products don't show multiple angles and it's too many clicks to get to a larger view of each product.

Standard return process

There doesn't seem to be any price matching guarantee like other sites we've reviewed. Returns and exchanges are pretty standard but nowhere near the amount of time available as other sites advertise. You only have 30 days to return or exchange an unused, undamaged product in the original, undamaged packaging. In other words, if you try any of their bicycle parts and they don't work the way you expected, you're stuck with them unless it's due to a defect in manufacturing.

Positive customer reviews

If you can look past the low usability of their website, Modern Bike's positive customer reviews may be enough to go ahead and purchase from them. You just may have a better shopping experience with one of our higher rated companies.

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1 star
Bike Somewhere

BIKE SOMEWHERE

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Bike Somewhere is not like other bike shops. They sell automotive, running, and snow sports products in addition to bicycle products. Because of this, they don't appear to be specialists in any one specific area.

Good search system

The search system is useful in displaying additional information about products as you type so that you can adapt your query as you type and find what you're looking for more quickly. It's not designed as well as other sites we've reviewed, but this is better than just submitting a query and browsing the results.

Odd categories

The site's Cycling section shows 13,000+ results in that category, but after a cursory look at the subcategory totals, the brand, flavor, and size subcategories don't seem to reflect quite that many items in stock. Additionally, the site's use of "flavor" to include both snack foods and oils and lubricants (gross) seems a bit odd, almost like they didn't configure their inventory categories correctly.

Lack of information

A less-knowledgeable customer visiting this site may need additional information that the site doesn't offer. For example, for a chrome dog bone lock, we didn't see an adequate description of what the dog bone lock is for or how to use it. More videos, images, and descriptions for each product would be helpful.

No free shipping

Customers will probably be disappointed in other areas. For example, Bike Somewhere doesn't offer any form of free shipping. The company also does not offer price matching for the reason of keeping their relationship with direct manufacturers, maintaining manufacturer warranty authorizations by not undercutting the suggested retail price.

Good return policy

They do have a 30-day return policy for any unused and undamaged items. If you go beyond the initial 30 days, you have up to 30 more days to return an item, but you will be charged a restocking fee. There are no returns after 60 days. Refunds are issued within 72 hours.

Poor customer experience

Bike Somewhere's online reviews reflect our concerns with the non-specialization of the website as well as some major customer service problems. People complained of calling, not getting an answer, leaving voicemails and not getting a response in a reasonable timeframe. Other forums had threads warning potential customers to "beware" and to "avoid" transactions with Bike Somewhere.

Left us disappointed

If you're looking for a shop that has a cycling specialization, it might be best to look elsewhere. Bike Somewhere is likely to leave you disappointed at most stages of the shopping process when looking for bicycle parts.

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Continued from above

If you're not lucky enough to have a knowledgeable bicycle parts store near you, you may feel a little lost when your kickstand breaks, your chain just won't go back on anymore, or you simply need to replace a popped tube. Where can you turn? That's easy: shop online!

Online bicycle parts stores can take the guesswork out of getting what you need, with helpful customer reps who can answer questions and recommend the exact components to fit whatever you're riding. Of course, the best stores also have a generous return policy, in the event that you don't get it quite right and need to return or exchange your purchase.

But, not all businesses are created equal. How can you decide where to buy what you need? When looking for bicycle parts store, some important things to consider include:

  • Selection. Does the vendor have a wide range of bikes and bike parts to serve a variety of needs?
  • Policies. What are the shipping, return, exchange, and price matching policies of each vendor?
  • Customer Service. How does each vendor stack up in terms of the overall customer experience, including positive and negative reviews?

TopConsumerReviews.com has reviewed and ranked the best bicycle parts stores to help you find the perfect bike, build a new bike from scratch, or fix your current bike. We hope this information helps you find the right bicycle parts store for your needs!

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