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      August 19, 2019

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  4. House of Brides
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House of Brides vs Top Wedding

To help you find the Best Bridesmaid Dresses, TopConsumerReviews.com provides you with an in-depth comparison of House of Brides and Top Wedding.

To see ALL of our reviews for the Best Bridesmaid Dresses, please Click Here

Buy Your Bridesmaid Dresses at Dessy Today! One of the most memorable, special moments in your life is your wedding day. Deciding which of your friends and loved ones will surround you at the altar as part of your wedding party is an important part of the event, and coordinating your bridesmaid dresses can be a fun, yet challenging, experience.

You may want all of your attendants to wear the exact same dress with perfectly-matching color, or you may opt to give them the freedom to choose the style that fits their personalities - or you may be a bridesmaid yourself, and you’re looking for the attire that will match what your bride-to-be friend or family member has asked you to find.

Continue reading below reviews

Best Reviews

2019

Bridesmaid Dress Store Reviews

3 stars
House of Brides

HOUSE OF BRIDES Visit Site

With 10 brick-and-mortar stores in the Chicagoland area and an online retail store, House of Brides has thousands of Bridesmaid Dresses, Wedding Gowns, Wedding Accessories and more. Their history is impressive, with nearly 90 years in the business.

One advantage that House of Brides offers is that the 2,000+ Bridesmaid Dresses they sell are all original designer dresses, unlike some of the stores in our review that only sell knock-off copies of those same designers. Another plus is that they have wedding experts on call during regular business hours, making it easy to ask questions about colors, sizing, and so on.

The House of Brides website is relatively basic: dresses can be sorted according to price, silhouette, neckline, fabric, sleeve style, hemline, and color. A unique feature that House of Brides offers is the ability to create a "Dressing Room" where brides can share their favorite styles with their wedding party, compare deals, and even upload music and videos. This feature is conveniently located next to the image of every Bridesmaid Dress, labeled "Create a Room!"

Free shipping is offered on all Bridesmaid Dress purchases totaling $299 or more. For all other purchases, a shipping estimate is available once an item is entered into the online shopping cart. For example, 2-day delivery via US Priority Mail on an in-stock dress priced at $135 was $11.95.

Unfortunately, House of Brides does not accept any returns on special order dresses - and, according to the website, the majority of their dresses are considered to be special order, effectively making it so that virtually no purchase will be accepted as a return. Compared with other retailers in our review, House of Brides' return policy is not customer-friendly for online purchases, especially since designer dresses are notoriously difficult to size accurately without trying them on first. Customers should be aware that House of Brides tends to have lower prices online than they offer in their retail stores; because those online prices are not honored in their brick-and-mortar locations, bridesmaids may want to try dresses on in person and then make the purchase online.

Despite an A+ rating with the Better Business Bureau, we found more than a few poor reviews with respect to House of Brides' customer service, both in-person and online. Several indicated that they felt that their order qualified as a "bait and switch", when a dress ordered was suddenly no longer in stock and the customer was asked to accept a different dress after already having been charged for the original order.

Although House of Brides has one of the largest, most affordable selections in our review, we can't ignore their total lack of a return policy and numerous customer complaints regarding the service they've received.

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2 stars
Top Wedding

TOP WEDDING Visit Site

Top Wedding features over 500 Bridesmaid Dresses in a variety of styles, colors, and fabrics, all priced under $300. The website makes it easy to sort through all of the available dresses using the left-hand navigation to narrow down their options by several categories, including body shape, neckline, hemline, and season. Additionally, shoppers can search according to the dress designer, but given that Top Wedding doesn't carry well-recognized names like Oleg Cassini or Vera Wang, that may not be a helpful distinction.

Top Wedding's customer reviews are, at best, inconsistent. While some shoppers have indicated that the dress the received met their expectations, that their purchase was shipped in a timely fashion, and that customer service provided prompt attention, others were not as satisfied. A significant number of customers indicated that their orders were never delivered and that refunds were hard to come by, or that the Bridesmaid Dress they received was poor in quality compared to the images featured on the website. These negative reviews, along with an F rating with the Better Business Bureau, make us wonder if bridesmaids will get the dresses they order on time and if they will be high-quality garments.

Given that the site clearly explains that each dress requires tailoring time, it appears that Top Wedding is similar to other China-based retailers we reviewed: rather than carrying an inventory of dresses from well-known designers and brands, they make each dress as it is ordered, often a copy of a more recognized style without attributing it to its creator.

Top Wedding's return policy is unsatisfying: the return policy page explains that there are no returns or exchanges on Dresses, unless it is the wrong size or color from what was ordered. However, looking at Top Wedding's more detailed instructions for processing a return, the strict criteria to get a return accepted make it unlikely that most returns will actually be approved by the customer service department. Even though some reviews show satisfied customers, Top Wedding's low grade and lack of accreditation with the BBB, coupled with apparently less-than-reliable customer service and dress quality, lead us to give Top Wedding lower marks.

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Continued from above

If you limit your search only to local bridal and formalwear stores, you’re likely to come away aggravated and empty-handed. Bridesmaid dress selection may be extremely limited, and you’ll find yourself at the mercy of the retailers with respect to pricing.

Fortunately, finding the right Bridesmaid dress becomes much easier when you shop for your dress online. In just a matter of minutes, you can easily search through thousands of options in a rainbow of colors and a wide variety of styles until you spot just the right dress.

Of course, not all online retailers selling bridesmaid dresses are the same. You will want to keep in mind several key points as you begin the hunt for your outfit:

  • Selection. How many bridesmaid dresses does the retailer offer, and are they typically in-stock? The more options you have to choose from, the more likely it is that you’ll find a dress that matches what your bride has in mind.
  • Quality. Does the retailer sell original dresses or knock-off replicas of designer gowns? Do the dresses shown online match what is eventually delivered to the customer, especially with respect to fabrics and detailing?
  • Return Policy. If the bridesmaid dress is delivered and you want to return it—the sizing is off, or the color is different from how it looked online, for example—can you return it?

TopConsumerReviews.com has reviewed and ranked the best Bridesmaid Dress stores available today. We hope this information helps you find that perfect bridesmaid dress for your wedding attendants, or for your friend’s beautiful wedding!

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