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      December 15, 2019

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Best Bunk

Bed Stores

  1. Target
  2. Walmart
  3. Pottery Barn Kids
  4. Kids Furn Warehouse
  5. Cymax
  6. Lowe's
  7. Hayneedle
  8. Rooms To Go
  9. Posh Tots

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Hayneedle vs Posh Tots

Best Bunk Bed Stores

To help you find the Best Bunk Bed Stores, TopConsumerReviews.com provides you with an in-depth comparison of Hayneedle and Posh Tots.

To see ALL of our reviews for the Best Bunk Bed Stores, please Click Here

Where can you find the best bunk beds? First, you'll need to have an idea of what style of bed is right for the space you have. For example, if you've got kids that are sharing a small bedroom, you'll probably want a traditional style where one frame is stacked right on top of the other - some styles even have a two sets of bunk beds side-by-side with a set of stairs linking them.

Bunk beds are also very popular in vacation rental homes. Kids love the novelty of sleeping in them - and deciding who gets to sleep in the top bunk - while rental owners appreciate being able to accommodate more guests.

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Best Reviews

2019

Bunk Bed Reviews

2 stars
Hayneedle

HAYNEEDLE

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Cost:

From $114 to $3,269

Return Policy:

30 days for new, unused beds

Although Hayneedle started as an outdoor living store in 2002, they now offer over 3,000 brands within the home furnishings and decor marketplace. With headquarters in Nebraska and fulfillment centers in California and Ohio, and a partnership with Walmart, Hayneedle will probably be popping up on your radar at some point if they haven't already.

At first, Hayneedle was very promising with respect to bunk beds and loft beds. The site is easy to use, with 670 different beds to choose from and handy filtering options on the left side of the page: you can narrow down the possibilities according to the size of the bed, the material, desired features like bookshelves and storage drawers, color/finish, and more. Even scrolling through the thumbnails, you'll have no problem seeing which beds have options for color and configuration, and which ones already have customer ratings you can read to further guide your decision making.

But, once we'd selected a bunk bed that interested us, things started to get less clear. First, the bed we chose had free shipping - great! - but we wouldn't be able to have it delivered for almost two months. There was a link that said, "Upgrade to get it sooner", but that didn't take us to anywhere that offered a faster delivery. There were options for room-of-choice delivery for $99, and white glove delivery/installation for $149, but all of those still had a two-month delivery window. Plus, that installation/setup is "limited to assembly actions that can be performed without the use of tools", which may not be terribly useful when putting together something as large as a bunk bed or loft bed.

Some of the information we would expect to see about a bunk bed was also missing. For example, when we looked at the Fireside Lodge Cedar Log Bunk, a customer had asked about the weight limit for the queen-over-queen style. The response? "There are no specific weight capacity for this bunk bed." We doubt that the bed could support two very large adults on the top - and most competitor sites spell those kinds of details out clearly.

What about the company's reputation? Although Hayneedle had an "A+" rating and accreditation with the BBB at the time of our review, customer complaints paint a very different story. We found dozens of reviews from the last few months alone that give the retailer the lowest rating possible. Why? Frequent comments include "furniture arrived damaged and Hayneedle wouldn't give me a refund", "orders cancelled repeatedly with no explanation", and "items arrived with missing parts - Hayneedle couldn't ship replacement parts, only an entirely new item and I had to ship the original back".

In fact, it was challenging to find customers who had positive things to say about their experience with Hayneedle, especially when ordering larger items like furniture. Almost every single review said that the furniture was damaged; positive comments were limited to those who ordered smaller items, or who were able to get a satisfactory resolution when they received furniture that was broken, scratched, or missing parts.

Hayneedle has a lot of competition in the bunk bed market, and despite a good track record with the BBB, the most recent customer experiences say you'll get a better night's sleep shopping elsewhere.

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1 star
Posh Tots

POSH TOTS

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Cost:

From $1,073 to $18,000

Return Policy:

30 days on all non-custom items
No returns on custom items

As you might guess by the name, PoshTots is geared towards the parent who wants to have only the best for their children - from furniture to decor. Founded in 2000, PoshTots wants to help you create an environment where your child's imagination can flourish.

PoshTots has some of the most unique themed bunk beds on the market. Check out their Castle Bed, complete with towers, drawers, and a staircase fit for a princess - all for the luxurious price of $17,999. They also carry a selection of about 40 less dramatic designs, like the twin-over-twin Sweetie Pie and the Farmhouse twin-over-full with pull-out drawer/trundle.

You'll have all of the help you need to design the dream bedroom. Design consultants are available via toll-free number or through the Live Chat pop-up on the bottom right-hand part of the screen. On our most recent visit, in that pop-up we were offered promo codes with discounts of 15% off orders of $750+ and 20% off $2000+. PoshTots has a price match guarantee that may be useful if you find one of their bunk beds at a lower price with another retailer.

Standard delivery is free on all of the bunk beds sold by PoshTots. You may want to consider the Premier or White Glove Delivery options, which are available for an extra fee. Standard only gets the item delivered to the end of your driveway or sidewalk, while Premier means it will be brought into your home, and White Glove includes set-up in the room of your choice as well as removal of all packing materials. That service ranges from $69 to $2000 for Premier and from $99 to $2400 for White Glove, depending on the bed you select.

One big drawback to buying your bunk bed at PoshTots is the return policy. While they do offer a 30-day return policy for all in-stock items, every bunk bed we looked at was considered a custom item - and therefore was not returnable for any reason.

As we started to look further into PoshTots' reputation, the red flags started popping up. Given how high-end their bunk bed selection is, it wasn't a surprise not to find thousands of reviews. Unfortunately, the reviews we found were not great; in fact, the more recent ones were almost completely 1-star complaints. We read many stories of orders that went unfulfilled for up to nine months and finally had to be disputed with the credit card company. Granted, most of the bunk beds say pretty clearly that they take anywhere from 2-10 weeks to ship, but almost a year? Not good.

Then we decided to take a look at the PoshTots blog. It no longer exists. Website URL? "Not secure."

PoshTots' BBB listing was being updated at the time of our review, possibly to reflect the change in ownership in 2014. So, we looked up the other business owned by PoshTots' new owners, FIG Stores. That business does have a rating with the Better Business Bureau: an "F".

PoshTots just doesn't deliver. There are other more reliable retailers that also sell high-end, novelty bunk beds if that's what you're looking for - and we strongly recommend that you choose one of them for your purchase.

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Continued from above

Most bunk beds offer a range of sizes, from the classic twin-over-twin all the way up to a full-over-full size. Having a larger bottom bed can be especially helpful when Mom or Dad needs to spend some time helping reassure children in the middle of the night! And, if you anticipate that your kids may not always want to share the bunk bed, many styles give you the option to disconnect the top from the bottom and use each as a stand-alone bed.

Finally, the most high-end bunk beds incorporate novelty themes to create the bedroom of a child's dreams, from princess castles to treetop hideaways.

On the other hand, if you're equipping a college dorm room and want a bed that frees up floor space, a loft bed is a great fit. Many loft beds have built-in desks and shelves underneath, and some come with a futon for extra seating when friends come to hang out.

Buying a bunk bed or loft bed online can make your shopping extremely easy. Instead of driving from one store to another, you can see hundreds - even thousands - of brands, frame materials, configurations and options with just a few clicks of the mouse. The best online retailers of bunk beds give you all the information you need to get the right fit: from safety tips (e.g. top bunks aren't recommended for children under the age of 6), to measurement helps, as well as extras like guardrails and canopies. Better yet, many bunk beds and loft beds come with free shipping: no need to try and squeeze bulky furniture boxes into your trunk or strap them to your car roof!

When deciding where to buy your bunk bed, you might initially feel overwhelmed by the wide variety of options out there. Here are several factors to consider that can guide your shopping decisions:

  • Selection. How many bunk beds and/or loft beds does the store offer? Can you find a range of choices in terms of brands, styles, and price points?
  • Return Policy. If you don't like the bunk bed once it's been delivered, can you return it and get a refund? Will you have to cover the return shipping costs? Is there a restocking fee?
  • Online Shopping Experience. How well-organized is the site? Can you find what you're looking for quickly, or do you have to spend time hunting for what you want?
  • Reputation. What do other customers say about the retailer? Have they been satisfied with the quality of the bunk beds they've ordered? Is the customer service department responsive when problems arise? Is the store in good standing with the Better Business Bureau?

TopConsumerReviews.com has reviewed and ranked the best bunk bed stores available today. We hope this information helps you find the right bunk bed or loft bed for your needs!

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