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      January 19, 2019

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Phone Systems

  1. Phone
  2. Virtual PBX
  3. eVoice
  4. Nextiva
  5. Grasshopper
  6. Freedom Voice
  7. 8x8
  8. MegaPath
  9. Kall 8
  10. Ooma
  11. Vonage

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EVoice vs Nextiva

Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of EVoice and Nextiva.

To see ALL of our reviews for the Best Business Phone Systems, please Click Here

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

Continue reading below reviews

Best Reviews

2019

Business Phone System Reviews

4 stars
EVoice

EVOICE Visit Site

Cost:

$12.99/mo for 300 minutes, 2 extensions and 6 numbers

$29.99/mo for 1000 minutes, 5 extensions, and 15 numbers

$49.99/mo for 2000 minutes, 10 extensions, and 30 numbers

$79.99/mo for 4000 minutes, 15 extensions, and 45 numbers

eVoice helps small businesses owners, website publishers, and drop shippers get started with answering customer phone calls and it's easy to get started with eVoice's phone system. First, select a toll-free or local phone number. Then, you create an account. Finally, enter your billing information and almost immediately you'll be set-up.

There are a lot of main capabilities that eVoice offers in all their plans. With eVoice, you get:

  • Virtual voicemail
  • Call forwarding
  • Local, international, vanity, virtual, and toll-free numbers
  • Auto attendant
  • Custom greetings
  • Number porting
  • Voicemail to mobile, email, or text
  • Mobile app
  • Inbound call management: greeting, blocking, forwarding, queuing, routing, transfer, caller ID, call recording, hold music, forwarding, and screening
  • Settings: logs, notifications, scheduling, dial-by-name directory, sequential and simultaneous ring, and extensions
  • Tools: Click to call, conference, do not disturb, faxing, and texting

The price of eVoice compared to other services is a bit steeper, by comparison to our top-rated services. We struggled to determine if the higher price at eVoice provided anything additional than features also offered by competitors.

eVoice is not Better Business Bureau accredited, and people who reviewed eVoice did not rate it as highly as other business phone services in the same category. Common complaints included increased fees without notice, unwanted disconnects, and bill payment problems.

However, the list of features that eVoice provides is very good. If you're in need of a virtual phone system for your company, eVoice is worth your consideration.

Visit Site

3.5 stars
Nextiva

NEXTIVA Visit Site

Cost:

Office Pro - $19.95/month with no setup fees and unlimited calling and faxing

Office Pro Plus - $20.95/month with all Pro features plus conferencing and mobile app

Office Enterprise - $27.95/month with all Pro Plus features plus call recording and 3 greetings

Nextiva VoIP phone system plans promise a business phone service for every organization and to lower phone costs over traditional systems. They have three offerings: Office Pro, Office Pro Plus, and Office Enterprise. The standard features of Office Pro and across the other plans include:

  • Cloud PBX
  • Free number porting
  • Advanced call management
  • Unlimited calling
  • Free local number
  • Free toll-free number
  • Voicemail to email
  • Unlimited virtual faxing
  • Shared call appearance
  • HD music on hold
  • Voicemail to text
  • Barge-In

Office Pro Plus adds professionally recorded greetings, call me now, and conference bridging as well as the Nextiva mobile app and team presence. Office Enterprise adds in 3 greetings, call recording, and Nextiva Anywhere which allows you to connect calls to any external number, such as a cell phone and your desk phone ringing together.

In addition to these Office plan features, the overall platform has unified account, contact, activities, user, group, and team management and a central database to bring together the customer journey across all channels. Nextiva has an intelligent automation engine to help you build workflows and efficiencies into your call routing.

The Better Business Bureau rating for Nextiva is an A+ with 85% customer satisfaction. BBB negative reviews refer to bad customer service, technical issues, billing continuity problems, and unanticipated setup complexities. Yelp positive reviews raved about high quality of customer service and tech support and quality of the phone service itself.

Judging by the comprehensive suite of features and services, and the good experiences most customers have had, Nextiva looks like a company you can trust with your business VoIP services. Just make sure you read all the fine print before signing any contracts and take some time to map out your current and future requirements clearly for support and setup technicians to be able to refer to when helping you.

Visit Site

Continued from above

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

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