Best Reviews TopConsumerReviews.com Best Business Phone Systems Best Reviews
Best Reviews
      April 4, 2020

Home  >  Business Phone Systems  >  Freedom Voice vs Vonage

Best Business

Phone Systems

  1. Phone
  2. Virtual PBX
  3. eVoice
  4. Nextiva
  5. Grasshopper
  6. Freedom Voice
  7. 8x8
  8. MegaPath
  9. Kall 8
  10. Ooma
  11. Vonage

Your Information Is Secure
Offline Marketing Strategies for Online Businesses Newsletter

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Latest Reviews

Auto Parts

Auto Warranties

Bad Credit Loans

Cheesecake Clubs

Credit Monitoring

Home Gyms

Online Backup

Popcorn Clubs

Rowing Machines

Vehicle Inspections

 

Individual Reviews

Ring Central

Phone

Virtual PBX

EVoice

Nextiva

Grasshopper

Freedom Voice

8x8

Megapath

Kall 8

Ooma

Vonage

 

Related Articles

Can A Business Phone System Grow With My Business?

How Can A Business Phone System Make You Money?

Popular Features of Business Phone Systems

Why Business Phone Systems Really Arenít Complicated

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Freedom Voice vs Vonage

Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Freedom Voice and Vonage.

To see ALL of our reviews for the Best Business Phone Systems, please Click Here

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

Continue reading below reviews

Best Reviews

2020

Business Phone System Reviews

3 stars
Freedom Voice

FREEDOM VOICE

Visit Site

Cost:

Start - $9.95 for 400 minutes and 3.9 cents per additional minute

Edge - $19.95 for 1200 minutes and 3.9 cents per additional minute

Max - $29.95 for unlimited minutes

Freedom Voice is an advanced phone system for businesses that is offered at a lower price than standard phone lines. It uses network technology and hardware to create a virtual private branch exchange (PBX) and voice messaging system.

Freedom Voice has an extensive list of features including, but not limited to:

  • 30-day trial period
  • Number portability
  • No busy signals
  • National directory listing of your toll-free number
  • Routing rules based on caller's number or the dialed number
  • Unlimited extensions
  • Grouping multiple numbers to forward a call to
  • Call hunting of a list of numbers to route to individually
  • Call rotation to a group of numbers
  • Call whisper to get the caller's name before answering
  • Password-protected voicemail
  • Voicemail compression to save storage space
  • Capture of the caller's phone number, name, and address (10 cents each)
  • Voice message broadcasting to a list of phone numbers

Freedom Voice also offers a variety of quality, plug-and-play enterprise-quality phones as part of the 30-day trial. They only offer three phones, which is less than most other comparable services. The good thing is that two of the three phones are included in the service. The third phone, which is more advanced, costs an additional $5 per month per phone.

Another advanced feature is the Freedom Voice CloudPBX, which hosts your phone system not at your location but in the cloud (on their servers). This, and pricing based on usage rather than "per seat", helps to give you unlimited calls while cutting down the cost of phones that aren't used as often. It also helps you scale up when your business grows without having to also add extra call handling computer hardware on your end. You just add more phones and keep going.

Freedom Voice uses TrustPilot for its reviews. On Freedom Voice's website, they claim a 9.3 out of 10 five-star Trustpilot rating. However, on Trustpilot, the number of five-star ratings equates to only an 8.7 out of 10. It seems they also include the seven percent four-star ratings in their website's overall rating. While four stars are nothing to sneeze at, we'd like to see them separate these out for clarity. The seven percent of one- to three-star ratings had to do with things like canceled numbers after payment, calls being redirected to spam numbers, poor customer issue resolution processes, having to wait for manual processes, no texting capabilities, billing problems, and more.

Overall, Freedom Voice offers a competent business phone system that would meet the needs of most businesses.

Visit Site
2 stars
Vonage

VONAGE

Visit Site

Cost:

Mobile - $19.99 per month per user

Premium - $29.99 per month per user

Advanced - $39.99 per month per user

Vonage is a household brand name that has been in the VoIP business phone systems market for a while. The Vonage Business Cloud has many features in several categories, ranging from privacy controls, customer service workflow, personalization, expense reduction, mobility, and collaboration.

Among the features offered by Vonage are:

  • Call Announce
  • Caller ID Block
  • Call Screening
  • Call Continuity
  • Call Logs
  • Call Park
  • Admin Portal
  • Custom call Tagging
  • Follow Me
  • Call Flip
  • "Never Miss A Call"
  • Visual Voicemail
  • Call Group
  • Call Monitoring
  • Conference Bridge

A 14-day free trial is available if you want to try them on without an obligation. But it seems difficult to believe that 14 days is long enough to receive the equipment, set it up, and get a real feel for how it works, especially if there are any major problems or delays. There are enough Vonage competitors offering 30-day money-back guarantees to make a 14-day trials seem stingy by comparison.

Even though Vonage has an impressive feature set and has been around a long time, because of its time in the market, one would expect better customer experiences in the majority of reviews. Judging by the rather numerous and negative reviews encountered on the Better Business Bureau and other reviews sites, it appears that Vonage is a company ready for disruption by higher-rated competitors.

Visit Site

Continued from above

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

One cell phone repair service in Ocean Springs is bringing their business curbside

Another business adapting to the new normal is CPR Cell Phone Repair in Ocean Springs. With more people working from home and students converting to online classes, it's safe to say technology is ...

Published:  Tue, 31 Mar 2020 19:31:03 GMT



Everything you need to Know about Hosted VoIP & Phone Systems

Business phone systems are not just an option that every organization should consider when enhancing their communication system but a necessity for all. Whether you are yet to set up business ...

Published:  Mon, 30 Mar 2020 00:00:00 GMT



Best VoIP services of 2020: find the best in business phone providers

VoIP has become a normal part of many modern businesses, but some providers offer better options than others. Here we look at the best of them.

Published:  Thu, 26 Mar 2020 07:06:52 GMT



Coronavirus: Cloud-based trading systems may be the best when working from home

"I had to get a new laptop and was on the phone with IT for two and half hours ... systems will likely grow exponentially in the coming years. Anton Zujev, head of business development at Fininbox, a ...

Published:  Fri, 03 Apr 2020 06:52:00 GMT



Free Cloud-Based Phone System for Canadian Businesses Available Today

Fongo Inc., a Waterloo, Ontario based tech-company who has been in the alternative communication space for years, has created a significant opportunity for all Canadian businesses. As companies across ...

Published:  Thu, 26 Mar 2020 05:27:00 GMT



Defense Information Systems Agency (DISA) Awards $9.3 Million, 10-Year Commercial Ethernet Gateway Contract to Comcast Business

Comcast Business today announced it has been awarded a $9.3M, 10-year contract by the United States' Defense Information Systems Agency (DISA) to ...

Published:  Mon, 30 Mar 2020 07:00:00 GMT



Arioso Systems Raises $2.6M in First Financing Round

The company intends to use the funds to expand operations and its business reach. A spin-off from Fraunhofer-IPMS in Dresden and led by Dr. Hermann Schenk and Dr. Jan Blochwitz-Nimoth, Arioso Systems ...

Published:  Fri, 03 Apr 2020 09:50:00 GMT



A Year of Business Transformation for Metropolis Hair Fashions

MAY 2019: "We initiated cell phone service for full-time ... JUNE 2019: "We began the process of changing business accountants to one who was more forward-thinking. This resulted in the following ...

Published:  Fri, 03 Apr 2020 06:31:00 GMT



Share Us!   

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure