Best Reviews TopConsumerReviews.com Best Business Phone Systems Best Reviews
Best Reviews
      September 21, 2018

Home  >  Business Phone Systems  >  Grasshopper vs 8x8

Best Business

Phone Systems

  1. Phone
  2. Virtual PBX
  3. eVoice
  4. Nextiva
  5. Grasshopper
  6. Freedom Voice
  7. 8x8
  8. MegaPath
  9. Kall 8
  10. Ooma
  11. Vonage

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Offline Marketing Strategies for Online Businesses Newsletter

Latest Reviews

Acne Products

Coffee Clubs

Company Incorporation

CPA Exam Reviews

Credit Repair Companies

Dog DNA Testing

LLC Formation

Meal Delivery Programs

People Search

Pet Insurance

Wholesale Dropshippers

 

Individual Reviews

Ring Central

Phone

Virtual PBX

EVoice

Nextiva

Grasshopper

Freedom Voice

8x8

Megapath

Kall 8

Ooma

Vonage

 

Related Articles

Can A Business Phone System Grow With My Business?

How Can A Business Phone System Make You Money?

Popular Features of Business Phone Systems

Why Business Phone Systems Really Arenít Complicated

 

Disclosure: We pay our reviewers for their reviews. We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

Better Business Bureau Reliability Seal

Grasshopper vs 8x8

Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Grasshopper and 8x8.

To see ALL of our reviews for the Best Business Phone Systems, please Click Here

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

Continue reading below reviews

Best Reviews

2018

Business Phone System Reviews

3 stars
Grasshopper

GRASSHOPPER Visit Site

Cost:

$29/month for 1 number and 3 extensions

$49/month for 3 numbers and 6 extensions

$89/month for 5 numbers and unlimited extensions

Grasshopper says its service helps you look like a company with national reach while establishing a more local presence for your business. They do this by giving you a local or toll-free number, recording a custom greeting, adding departments and employees, and then delivering calls, voicemails and faxes. You can also have unlimited extensions for a steep monthly price.

Some of the features include:

  • 30-day money-back guarantee
  • Local and toll-free numbers
  • Keep an existing number
  • Custom main greeting
  • Extensions
  • Music on hold
  • Name directory
  • Unlimited call handling
  • Conference calling
  • Access to voice talent
  • Call forwarding and screening
  • Voicemail to Email & Fax to Email
  • Business SMS
  • Store Hours/Directions

Each Grasshopper extension has call forwarding, voicemail, and other messaging settings to fully customize how and where you get communications. With Grasshopper, you can access a variety of professional voice talent to make your business sound like a million-dollar enterprise. And there's a way for customers to quickly obtain store hours and directions without having to talk to a representative, saving you employee productivity.

If your company has a custom jingle you want to use, rather than a default music on hold song, it's easy to upload the custom audio file and replace the default music.

Given the higher prices that Grasshopper charges, and the fact that it has a "B" rating with the Better Business Bureau, it receives a lower rating than some other services. Although there were happy exceptions, customer comments are not quite where we wanted them to be for a world-class VoIP and virtual communication platform, with too many complaints of bad quality audio and poor customer service.

Visit Site

3 stars
8x8

8 x 8 Visit Site

Cost:

Cloud Phone - $25, $35, and $55 per user per month

Contact Center - $0, $50, and $75 per user per month

8x8 provides an iPBX system that they host for you. Whether you're running a small business or a whole call center, there are options you can benefit from. 8x8 combines a low "footprint" of hardware with voice-over-Internet protocol (VoIP) and can scale to meet the increasingly complex requirements of any company.

We were disappointed to find, though, that 8x8 does not publish its plan and device prices in ways that are easily discovered on the website. Prices are available but are several clicks deep. And, there is no online signup process. Rather, they've reverted to an old sales model where you're forced to call a phone number or fill out a web form to request a quote. This is an antiquated approach given the fact that all of their main competitors are showing upfront pricing and providing online instant signup.

Using advanced private branch exchange (PBX) functionality, 8x8 sends multiple incoming calls through one number. Because you don't have to purchase a lot of costly and complicated hardware, you can enjoy nationwide or global calling in an unlimited fashion with minimal setup and long-term savings.

The specific list of services 8x8 offers are as follows:

  • Simple administration
  • Unlimited calling zone for up to 45 countries
  • Mobile and desktop apps
  • HD voice quality
  • Instant messaging and chat
  • Presence indication to let coworkers know you're online
  • SMS for texts
  • Voicemail
  • Secure voice
  • Audio conferencing
  • Virtual office meetings
  • Operator switchboard

You can approach an 8x8 installation as a do-it-yourself model, or you can have 8x8 professionals come onsite or help you over the phone in case you have trouble. Your current phone number and fax number can be added to 8x8 also.

8x8 has a lot of rich features. However, it's not as customer-friendly as other business phone services, or as simple to get started if you have to request and wait for a quote.

Visit Site

Continued from above

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

Ecosmob's Consulting Over Phone VoIP Software Integrates with Existing Systems

Integration: IP telephone systems can smoothly and efficiently integrate with ... in sync increasing gradually your productivity and potency within your key business processes. Convenience and Comfort ...

Published:  Thu, 20 Sep 2018 08:15:00 GMT



Great work: Prairie Business names 50 best places to work in the Upper Midwest

In addition to providing Internet, television and local telephone services, Arvig also provides business telephone systems, managed services, security and more. Description: Baker Boy is a manufacture...

Published:  Fri, 14 Sep 2018 12:40:00 GMT



Workflow and Business Efficiency -- 5 Strategies You Ignore at Your Peril

An inefficient business can cost you a lot more than just growth ... Here, a customer relationship management (CRM) solution linked to these businesspeople's network phone system is a great way to enh...

Published:  Thu, 13 Sep 2018 09:30:00 GMT



Is Telephone & Data Systems (TDS) a Great Dividend Play

Telephone & Data Systems in Focus Telephone & Data Systems (TDS - Free ... For instance, it's a rare occurrence when a tech start-up or big growth business offers their shareholders a dividend. It's m...

Published:  Thu, 13 Sep 2018 05:23:00 GMT



Roadrunner Transportation Systems Announces Plans for Rights Offering to Stockholders

--(BUSINESS WIRE)--Roadrunner Transportation Systems, Inc. ("Roadrunner" or the "company ... Barclays Capital Inc. by telephone at (212) 526-3511 or (212) 526-1627. A registration statement relating t...

Published:  Wed, 19 Sep 2018 14:42:00 GMT



CRM systems create intelligence, not just information

With the software, businesses can interact with customers and build sales campaigns via different channels such as phone call ... and consulting companies that can help a business successfully impleme...

Published:  Thu, 13 Sep 2018 00:05:00 GMT



These are the 7 best-selling sound bars on Amazon - from a $99 basic system to a $400 Alexa-enabled smart hub

Business Insider has affiliate partnerships ... Sound bars changed all of that. These line-shaped speaker systems sit below your TV, require one outlet, and provide sound that's way better than the sp...

Published:  Thu, 13 Sep 2018 10:05:00 GMT



Telephone & Data Systems, Inc. (TDS) Stake Boosted by Schwab Charles Investment Management Inc.

and business rate plans. Further Reading: Technical Analysis Want to see what other hedge funds are holding TDS Visit HoldingsChannel.com to get the latest 13F filings and insider trades for Telephon...

Published:  Wed, 12 Sep 2018 07:59:00 GMT



Popular local government online payment system exposed 14 million records

phone numbers and partial credit card numbers, according to a report Monday night. The cybersecurity blog Krebs on Security reported that it recently informed Government Payment Service, which does bu...

Published:  Tue, 18 Sep 2018 09:08:00 GMT



Darren Metz and Novatech Acquire e/Doc Systems

"For over 25 years, e/Doc Systems has built a professional and well-respected reputation throughout the greater Memphis area with its customers and the local business communities," said Novatech CEO D...

Published:  Tue, 18 Sep 2018 11:45:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure