Best Reviews TopConsumerReviews.com Best Business Phone Systems Best Reviews
Best Reviews
      November 21, 2018

Home  >  Business Phone Systems  >  Grasshopper vs Freedom Voice

Best Business

Phone Systems

  1. Phone
  2. Virtual PBX
  3. eVoice
  4. Nextiva
  5. Grasshopper
  6. Freedom Voice
  7. 8x8
  8. MegaPath
  9. Kall 8
  10. Ooma
  11. Vonage

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Offline Marketing Strategies for Online Businesses Newsletter

Latest Reviews

Bunk Beds

Charm Bracelets

Dating Sites

Eczema

Flower Delivery

Guitar Lessons

Hair Loss

Lice

Menopause Relief

Online Stock Brokers

Watches

 

Individual Reviews

Ring Central

Phone

Virtual PBX

EVoice

Nextiva

Grasshopper

Freedom Voice

8x8

Megapath

Kall 8

Ooma

Vonage

 

Related Articles

Can A Business Phone System Grow With My Business?

How Can A Business Phone System Make You Money?

Popular Features of Business Phone Systems

Why Business Phone Systems Really Arenít Complicated

 

Disclosure: We pay our reviewers for their reviews. We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

Better Business Bureau Reliability Seal

Grasshopper vs Freedom Voice

Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Grasshopper and Freedom Voice.

To see ALL of our reviews for the Best Business Phone Systems, please Click Here

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

Continue reading below reviews

Best Reviews

2018

Business Phone System Reviews

3 stars
Grasshopper

GRASSHOPPER Visit Site

Cost:

$29/month for 1 number and 3 extensions

$49/month for 3 numbers and 6 extensions

$89/month for 5 numbers and unlimited extensions

Grasshopper says its service helps you look like a company with national reach while establishing a more local presence for your business. They do this by giving you a local or toll-free number, recording a custom greeting, adding departments and employees, and then delivering calls, voicemails and faxes. You can also have unlimited extensions for a steep monthly price.

Some of the features include:

  • 30-day money-back guarantee
  • Local and toll-free numbers
  • Keep an existing number
  • Custom main greeting
  • Extensions
  • Music on hold
  • Name directory
  • Unlimited call handling
  • Conference calling
  • Access to voice talent
  • Call forwarding and screening
  • Voicemail to Email & Fax to Email
  • Business SMS
  • Store Hours/Directions

Each Grasshopper extension has call forwarding, voicemail, and other messaging settings to fully customize how and where you get communications. With Grasshopper, you can access a variety of professional voice talent to make your business sound like a million-dollar enterprise. And there's a way for customers to quickly obtain store hours and directions without having to talk to a representative, saving you employee productivity.

If your company has a custom jingle you want to use, rather than a default music on hold song, it's easy to upload the custom audio file and replace the default music.

Given the higher prices that Grasshopper charges, and the fact that it has a "B" rating with the Better Business Bureau, it receives a lower rating than some other services. Although there were happy exceptions, customer comments are not quite where we wanted them to be for a world-class VoIP and virtual communication platform, with too many complaints of bad quality audio and poor customer service.

Visit Site

3 stars
Freedom Voice

FREEDOM VOICE Visit Site

Cost:

Start - $9.95 for 400 minutes and 3.9 cents per additional minute

Edge - $19.95 for 1200 minutes and 3.9 cents per additional minute

Max - $29.95 for unlimited minutes

Freedom Voice is an advanced phone system for businesses that is offered at a lower price than standard phone lines. It uses network technology and hardware to create a virtual private branch exchange (PBX) and voice messaging system.

Freedom Voice has an extensive list of features including, but not limited to:

  • 30-day trial period
  • Number portability
  • No busy signals
  • National directory listing of your toll-free number
  • Routing rules based on caller's number or the dialed number
  • Unlimited extensions
  • Grouping multiple numbers to forward a call to
  • Call hunting of a list of numbers to route to individually
  • Call rotation to a group of numbers
  • Call whisper to get the caller's name before answering
  • Password-protected voicemail
  • Voicemail compression to save storage space
  • Capture of the caller's phone number, name, and address (10 cents each)
  • Voice message broadcasting to a list of phone numbers

Freedom Voice also offers a variety of quality, plug-and-play enterprise-quality phones as part of the 30-day trial. They only offer three phones, which is less than most other comparable services. The good thing is that two of the three phones are included in the service. The third phone, which is more advanced, costs an additional $5 per month per phone.

Another advanced feature is the Freedom Voice CloudPBX, which hosts your phone system not at your location but in the cloud (on their servers). This, and pricing based on usage rather than "per seat", helps to give you unlimited calls while cutting down the cost of phones that aren't used as often. It also helps you scale up when your business grows without having to also add extra call handling computer hardware on your end. You just add more phones and keep going.

Freedom Voice uses TrustPilot for its reviews. On Freedom Voice's website, they claim a 9.3 out of 10 five-star Trustpilot rating. However, on Trustpilot, the number of five-star ratings equates to only an 8.7 out of 10. It seems they also include the seven percent four-star ratings in their website's overall rating. While four stars are nothing to sneeze at, we'd like to see them separate these out for clarity. The seven percent of one- to three-star ratings had to do with things like canceled numbers after payment, calls being redirected to spam numbers, poor customer issue resolution processes, having to wait for manual processes, no texting capabilities, billing problems, and more.

Overall, Freedom Voice offers a competent business phone system that would meet the needs of most businesses.

Visit Site

Continued from above

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

Traditional phone systems soon to take a back seat

SORRY, you're breaking up"¶or you might be, as now could be the time to split with your current phone system to save your business both money and time. When compared to innovative, intuitive technologi...

Published:  Mon, 19 Nov 2018 16:00:00 GMT



How VoIP transforms a company's telephone system

Cloud-based VoIP offers added flexibility in how a business manages its phone system, too. Administrators can login to a VoIP account from a computer or mobile app and manage features like call routin...

Published:  Wed, 14 Nov 2018 23:09:00 GMT



EU to curb phone costs, set up emergency alert system

Under the system introduced in 2012, authorities can alert mobile phone users in the area of an emergency via ... (This story has not been edited by Business Standard staff and is auto-generated from ...

Published:  Wed, 14 Nov 2018 13:50:00 GMT



Incredible technologies your business can take advantage right now

Empower your business with a CRM system. You will not regret it ... A solution to the problem would be keeping a record of telephone calls. See when the phone calls are made and record the ...

Published:  Fri, 16 Nov 2018 07:21:00 GMT



Mobile Phone Security: All You Need to Know

Securing your mobile phone should be a top priority, both for personal and business use. By far the most common way ... Hackers also exploit known vulnerabilities in an operating system, which is why ...

Published:  Wed, 07 Nov 2018 12:02:00 GMT



Galaxy X: Everything we know about the price, specs, release date for Samsung's foldable phone

Samsung aims to give its foldable phone battery life that lasts as long as current Galaxy smartphones, said Jisun Park, the engineering director and head of the system software group for Samsung's mob...

Published:  Thu, 08 Nov 2018 15:39:00 GMT



Communication Gms Business

How do I get my business listed Our directory features more than 18 million business listings from across the entire US. However, if we're missing your business, just click the button below to reques...

Published:  Thu, 15 Nov 2018 09:33:00 GMT



Business Phone Systems Market - Industry Analysis by Type, Technology, End-Use, Application and Top Key Players by 2025

Summary:The research report on Global Business Phone Systems Market presents the readers with market overview and definitions, segmentation, applications, raw materials used, product specifications, c...

Published:  Tue, 30 Oct 2018 17:00:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure