Best Reviews TopConsumerReviews.com Best Business Phone Systems Best Reviews
Best Reviews
      November 14, 2018

Home  >  Business Phone Systems  >  Megapath vs Kall 8

Best Business

Phone Systems

  1. Phone
  2. Virtual PBX
  3. eVoice
  4. Nextiva
  5. Grasshopper
  6. Freedom Voice
  7. 8x8
  8. MegaPath
  9. Kall 8
  10. Ooma
  11. Vonage

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Offline Marketing Strategies for Online Businesses Newsletter

Latest Reviews

Bunk Beds

Charm Bracelets

Coffee Clubs

Dog DNA Testing

Flower Delivery

Guitar Lessons

Lice

Menopause Relief

Online Stock Brokers

Watches

 

Individual Reviews

Ring Central

Phone

Virtual PBX

EVoice

Nextiva

Grasshopper

Freedom Voice

8x8

Megapath

Kall 8

Ooma

Vonage

 

Related Articles

Can A Business Phone System Grow With My Business?

How Can A Business Phone System Make You Money?

Popular Features of Business Phone Systems

Why Business Phone Systems Really Aren’t Complicated

 

Disclosure: We pay our reviewers for their reviews. We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

Better Business Bureau Reliability Seal

Megapath vs Kall 8

Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Megapath and Kall 8.

To see ALL of our reviews for the Best Business Phone Systems, please Click Here

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

Continue reading below reviews

Best Reviews

2018

Business Phone System Reviews

2.5 stars
MegaPath

MEGAPATH Visit Site

Cost:

Business VoIP - $19.95/month per user unlimited national calling

Premium VoIP - $24.95/month per user for unlimited national calling and Unified Communications

Enterprise VoIP - $39.90/month per user for unlimited global calling and automated call recording

MegaPath is an Internet, phone, web collaboration, and data networking provider for small, medium, and large-sized businesses. Their business phone offering is for companies with employees who work remotely, part-time, full-time, or only occasionally. In a hyper-connected world, employees often prefer to have their own phones and laptops for convenience in merging employment and personal life situations and environments.

If your business has existing hardware and wiring to incorporate into a phone system, MegaPath says it can help. They have the ability to integrate old "analog" and PRI wiring with their systems. But if you're ready to ditch that old wiring and start with fresh infrastructure, MegaPath says they can set you up with business-class Voice over Internet Protocol hardware and software.

To top it all off, you can choose from popular, feature-loaded software with your hosted voice system, such as Salesforce, Call Center technology, VoIP faxing, and Unified Communications.

MegaPath's VoIP plans advertise an impressive array of features, including:

  • 30-day money-back guarantee
  • Online management portal
  • Mobile call integration and routing using one number
  • HD quality voice
  • Visual voicemail as email and faxes as PDF attachments
  • Sequential rings for up to 5 numbers in sequence
  • Auto attendant to route calls with personalized messages for up to 6 extensions
  • Audio conferencing
  • Bring-Your-Own-Device apps for iPhone and Android
  • Presence
  • Unified Communications
  • HIPAA AOC and BAA (on request)
  • Application integration
  • Web conferencing
  • Enterprise directory integration

MegaPath's site is a bit difficult to navigate in terms of finding a concise pricing table with all the VoIP plan pricing options. Eventually, a Google search with the site name included revealed a page with all the information in the expected three-column format.

Even though MegaPath has a large number of customer complaints (probably due to its relatively larger market share), it does carry the BBB A+ rating and a customer review rating of 100%. MegaPath has responded to complaints and the BBB has closed them satisfactorily whenever the customer obliged with follow-up communication. Some of the reviews were for phones but also for the Internet and data networking provisioning services they offer.

The vast majority of other online reviews were one-star ratings with lots of angry comments and complaints. It is not apparent in all cases whether VoIP services were involved. Since Yelp does not have a way for companies like MegaPath to respond to complaints, it is unknown whether any of those concerns were addressed.

Putting your faith in a cloud-based VoIP system for your business is no small matter. Consumer confidence in MegaPath seems too low to promise that you will have a satisfactory experience. For now, we recommend going with a higher-rated company.

Visit Site

2.5 stars
Kall 8

KALL 8 Visit Site

Cost:

It's complicated.

Kall 8 is mostly geared toward the self-employed and small businesses who need to get and keep toll-free numbers. Kall 8's technologies include your own number, call-forwarding, caller ID that distinguishes Kall 8 calls and your regular phone line so you know who is a business caller and who is a personal caller.

Kall 8's pay-as-you-go rates are somewhat convoluted and difficult to understand. Rather than showing a simple three-tiered pricing table on their website, they instead present a set of tabs and tables to lay out all the possibilities. While at some point in the shopping process this level of detail could be useful, our analysis is that the first impression average phone system shoppers will get is that the service offering is needlessly complex and off putting.

Kall 8 doesn't bundle a specific number of minutes per month. Rather, they charge a low setup fee and monthly fee, then charge you a set rate for every minute, plus any offshore surcharges or international rates that get thrown in. The per-minute pricing scheme does make it more difficult to manage costs because it's not clear from month to month what the fee will be. It seems like Kall 8's pricing structure is going to be advantageous mostly for businesses that don't use their system at high volume, or who use it in fits and starts with gaps in activity.

You can retrieve fax and voicemail messages, record greetings, and set how many rings callers will hear before they are sent to voicemail.

Kall 8 provides teleconferencing for 25 people without a limit on time. You can also choose the area code from where you want to receive calls. Let's say you're on vacation on the East coast and you work on the West coast. Just set it to block only the work calls based on the state from which the call originated. You can set it by area code, area code and prefix, or per full number from your contact list. Or, if you just want calls from work until, say, 6:00 pm local time, Kall 8 can send calls to another number from 6:00 onward. You have choices based on your specific requirements.

If someone rings your toll-free number, Kall 8 issues a notification via e-mail, including time, call length, and caller ID. All of these features are managed online via web browser for easy access.

An analysis of the reviews shows that Kall 8 is having some major problems with its service quality and customer support. Complaints included accusations of fraud via autodialing mechanisms to customer numbers to jack up their costs, customer support not returning calls, and an antiquated user interface. One individual complained of explicit text messages from a Kall 8 number and another received numerous "ghost" calls.

Kall 8 has some very useful features. Just remember that it doesn't have as much as other more comprehensive services. The negative reviews are not at all encouraging. And their pay-as-you-go pricing will likely result in unexpected surprises on some monthly phone bills.

Visit Site

Continued from above

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

Unified Communications: Make Your Phone System Work Harder

provides for a cloud-hosted business communications system that works across multiple channels and devices. "Unlike a traditional business phone system that only offers the ability to make and receive ...

Published:  Fri, 02 Nov 2018 10:00:00 GMT



When should you start thinking about installing a VoIP phone system

Voice over Internet Protocol phone systems are growing ever more popular with British businesses. Since its inception in the 1990s, the technology has improved dramatically, buoyed by the use of the c...

Published:  Tue, 06 Nov 2018 04:20:00 GMT



Telephone and Data Systems, Inc. (TDS) CEO Ken Meyers on Q3 2018Results - Earnings Call Transcript

Telephone and Data Systems, Inc. (NYSE ... and I'd like to make a few comments briefly on slide 22 about our HMS business before we go to questions. In the quarter, OneNeck's quarterly ...

Published:  Fri, 02 Nov 2018 14:47:00 GMT



Insulet Collaborates with Samsung to Deliver Galaxy Smartphone-Controlled Insulin Pump Delivery System

--(BUSINESS WIRE)--Insulet Corporation (NASDAQ ... Insulet's FDA-cleared Omnipod DASH â„¢ Insulin Management System (Omnipod DASH System) has been designed as an app on a locked-down mobile phone incorp...

Published:  Wed, 07 Nov 2018 12:01:00 GMT



Tactile Systems Technology, Inc. (TCMD) Q3 2018 Earnings Conference Call Transcript

Sales of our Flexi Touch systems continue to be the primary driver of our growth ... If you would like to ask a question, please signal by pressing *1 on your telephone keypad. If you are using a spea...

Published:  Mon, 05 Nov 2018 19:37:09 GMT



Wireless@work

How do I get my business listed Our directory features more than 18 million business listings from across the entire US. However, if we're missing your business, just click the button below to reques...

Published:  Sat, 10 Nov 2018 14:38:00 GMT



Business Phone Systems Market - Industry Analysis by Type, Technology, End-Use, Application and Top Key Players by 2025

Summary:The research report on Global Business Phone Systems Market presents the readers with market overview and definitions, segmentation, applications, raw materials used, product specifications, c...

Published:  Tue, 30 Oct 2018 17:00:00 GMT



The business phone systems are increasingly becoming versatile and beyond

A PBX or a private branch exchange is a business phone systems system that enables an organization to "manage" phone calls. It also enables internal communication within the organization. A PBX system ...

Published:  Mon, 01 Oct 2018 07:02:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure