Best Reviews TopConsumerReviews.com Best Business Phone Systems Best Reviews
Best Reviews
      February 17, 2020

Home  >  Business Phone Systems  >  Nextiva vs 8x8

Best Business

Phone Systems

  1. Phone
  2. Virtual PBX
  3. eVoice
  4. Nextiva
  5. Grasshopper
  6. Freedom Voice
  7. 8x8
  8. MegaPath
  9. Kall 8
  10. Ooma
  11. Vonage

Your Information Is Secure
Offline Marketing Strategies for Online Businesses Newsletter

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Latest Reviews

Audiobooks

Cheesecake Clubs

Credit Monitoring

Custom T Shirts

Handbags

Life Insurance

Piano Lessons

Popcorn Clubs

Sporting Goods

Trophies

 

Individual Reviews

Ring Central

Phone

Virtual PBX

EVoice

Nextiva

Grasshopper

Freedom Voice

8x8

Megapath

Kall 8

Ooma

Vonage

 

Related Articles

Can A Business Phone System Grow With My Business?

How Can A Business Phone System Make You Money?

Popular Features of Business Phone Systems

Why Business Phone Systems Really Aren’t Complicated

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Nextiva vs 8x8

Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Nextiva and 8x8.

To see ALL of our reviews for the Best Business Phone Systems, please Click Here

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

Continue reading below reviews

Best Reviews

2020

Business Phone System Reviews

3.5 stars
Nextiva

NEXTIVA

Visit Site

Cost:

Office Pro - $19.95/month with no setup fees and unlimited calling and faxing

Office Pro Plus - $20.95/month with all Pro features plus conferencing and mobile app

Office Enterprise - $27.95/month with all Pro Plus features plus call recording and 3 greetings

Nextiva VoIP phone system plans promise a business phone service for every organization and to lower phone costs over traditional systems. They have three offerings: Office Pro, Office Pro Plus, and Office Enterprise. The standard features of Office Pro and across the other plans include:

  • Cloud PBX
  • Free number porting
  • Advanced call management
  • Unlimited calling
  • Free local number
  • Free toll-free number
  • Voicemail to email
  • Unlimited virtual faxing
  • Shared call appearance
  • HD music on hold
  • Voicemail to text
  • Barge-In

Office Pro Plus adds professionally recorded greetings, call me now, and conference bridging as well as the Nextiva mobile app and team presence. Office Enterprise adds in 3 greetings, call recording, and Nextiva Anywhere which allows you to connect calls to any external number, such as a cell phone and your desk phone ringing together.

In addition to these Office plan features, the overall platform has unified account, contact, activities, user, group, and team management and a central database to bring together the customer journey across all channels. Nextiva has an intelligent automation engine to help you build workflows and efficiencies into your call routing.

The Better Business Bureau rating for Nextiva is an A+ with 85% customer satisfaction. BBB negative reviews refer to bad customer service, technical issues, billing continuity problems, and unanticipated setup complexities. Yelp positive reviews raved about high quality of customer service and tech support and quality of the phone service itself.

Judging by the comprehensive suite of features and services, and the good experiences most customers have had, Nextiva looks like a company you can trust with your business VoIP services. Just make sure you read all the fine print before signing any contracts and take some time to map out your current and future requirements clearly for support and setup technicians to be able to refer to when helping you.

Visit Site
3 stars
8x8

8 x 8

Visit Site

Cost:

Cloud Phone - $25, $35, and $55 per user per month

Contact Center - $0, $50, and $75 per user per month

8x8 provides an iPBX system that they host for you. Whether you're running a small business or a whole call center, there are options you can benefit from. 8x8 combines a low "footprint" of hardware with voice-over-Internet protocol (VoIP) and can scale to meet the increasingly complex requirements of any company.

We were disappointed to find, though, that 8x8 does not publish its plan and device prices in ways that are easily discovered on the website. Prices are available but are several clicks deep. And, there is no online signup process. Rather, they've reverted to an old sales model where you're forced to call a phone number or fill out a web form to request a quote. This is an antiquated approach given the fact that all of their main competitors are showing upfront pricing and providing online instant signup.

Using advanced private branch exchange (PBX) functionality, 8x8 sends multiple incoming calls through one number. Because you don't have to purchase a lot of costly and complicated hardware, you can enjoy nationwide or global calling in an unlimited fashion with minimal setup and long-term savings.

The specific list of services 8x8 offers are as follows:

  • Simple administration
  • Unlimited calling zone for up to 45 countries
  • Mobile and desktop apps
  • HD voice quality
  • Instant messaging and chat
  • Presence indication to let coworkers know you're online
  • SMS for texts
  • Voicemail
  • Secure voice
  • Audio conferencing
  • Virtual office meetings
  • Operator switchboard

You can approach an 8x8 installation as a do-it-yourself model, or you can have 8x8 professionals come onsite or help you over the phone in case you have trouble. Your current phone number and fax number can be added to 8x8 also.

8x8 has a lot of rich features. However, it's not as customer-friendly as other business phone services, or as simple to get started if you have to request and wait for a quote.

Visit Site

Continued from above

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

Is a Cloud-based phone system right for your business?

Every business needs a phone system. Historically, this meant purchasing an on-premise PBX, which stands for Private Branch Exchange, an old term from the earliest days of telephone systems.

Published:  Sun, 16 Feb 2020 02:14:00 GMT



Evolve IP Integrates Microsoft Teams with Cisco Voice Communications; Enhances Microsoft Teams Phone Systems and Ensures Business Continuity

/PRNewswire/ -- Evolve IP®, the world's leading provider of Purpose-Built® cloud solutions, today announced that it has released Evolve Teams with ...

Published:  Fri, 14 Feb 2020 05:01:00 GMT



Solving the Mystery of Business Phone Services

While you'll forego some functionality and features of other systems, POTS certainly continues to serve the needs of some businesses. If you decide that you don't need physical phone lines for your ...

Published:  Sat, 08 Feb 2020 21:17:00 GMT



Samsung discounted every Galaxy S10 phone by $150 - here's how much each one costs now

Samsung's Galaxy S10, Galaxy S10+, and Galaxy S10e smartphones have all come down in price by $150, so here's how much each model costs now.

Published:  Thu, 13 Feb 2020 13:31:00 GMT



What Challenges PBX Phone System Market May See in Next 5 Years

Global PBX Phone System Market is accessible to readers in a logical, wise format. Driving and restraining factors are listed in this study report to help you understand the positive and negative ...

Published:  Wed, 05 Feb 2020 16:13:00 GMT



12 Systems You Need to Run Your Coaching Business

So, without further ado, I present "11 Systems You Need to Run Your Coaching Business ... What I love about Quickbooks is that it allows me to split my expenses into personal and business expenses ...

Published:  Fri, 07 Feb 2020 11:29:00 GMT



Grasshopper Pricing & Plans in 2020: A Small Business VoIP Solution

If a business wants a complex IVR system that will route their customers to various departments, this business might find Grasshopper somewhat lacking. Grasshopper doesn't allow for complex phone ...

Published:  Thu, 13 Feb 2020 15:28:00 GMT



Lubbock business owner targeted by LP&L scam, police report says

The owner provided credit card information over the phone to pay the overdue ... cards needed be ran through the system installed in the LP&L vehicles. The suspect told the victim an LP&L employee ...

Published:  Sun, 16 Feb 2020 13:15:00 GMT



Is a Four-Line Phone System Right for Your Business?

Consider your business's current and future needs to determine if a four-line system is right for you. A four-line phone system is a popular option for many businesses looking to increase ...

Published:  Tue, 28 Jan 2020 06:01:00 GMT



Share Us!   

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure