Best Reviews TopConsumerReviews.com Best Business Phone Systems Best Reviews
Best Reviews
      September 18, 2019

Home  >  Business Phone Systems  >  Phone vs Megapath

Best Business

Phone Systems

  1. Phone
  2. Virtual PBX
  3. eVoice
  4. Nextiva
  5. Grasshopper
  6. Freedom Voice
  7. 8x8
  8. MegaPath
  9. Kall 8
  10. Ooma
  11. Vonage

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Offline Marketing Strategies for Online Businesses Newsletter

Latest Reviews

Keto Diets

Luggage Stores

Olive Oil Clubs

Online Fitness

Personal Trainers

Pet Meds

Popular Diets

Printer Ink

Rapid Weight Loss

Sunglasses

 

Individual Reviews

Ring Central

Phone

Virtual PBX

EVoice

Nextiva

Grasshopper

Freedom Voice

8x8

Megapath

Kall 8

Ooma

Vonage

 

Related Articles

Can A Business Phone System Grow With My Business?

How Can A Business Phone System Make You Money?

Popular Features of Business Phone Systems

Why Business Phone Systems Really Arenít Complicated

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Phone vs Megapath

Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Phone and Megapath.

To see ALL of our reviews for the Best Business Phone Systems, please Click Here

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

Continue reading below reviews

Best Reviews

2019

Business Phone System Reviews

4.5 stars
Phone

PHONE Visit Site

Cost:

Base - $12.99/mo per user for 300 minutes, 1 local or toll-free number, 5000 SMS messages

Plus - $19.99/mo per user for 500 minutes, 2 local or toll-free numbers, 10000 SMS messages

Pro - $39.99/mo per user for 1000 minutes, 3 local or toll-free numbers, 20000 SMS messages

Business VoIP company "Phone" gives you full-featured phone service at a very affordable rate. Phone has dependable, U.S.-based 24/7 support and service available through phone, email, or live chat. Built to match the requirements of large and small companies, Phone has a long list of services.

You will find prices on Phone services ranging from $12.99 per month to $39.99 per month. Standard features are too numerous to list them all, but some of them include:

  • Account management
  • Call notification
  • Custom local numbers
  • Greetings
  • Web interface
  • Caller ID
  • Ring-ready phones
  • Follow Me
  • Instant setup
  • Bulk number porting
  • Apps for tablets and smartphones
  • HIPAA compliance

Each plan builds on the strengths of the prior plan by adding more and more valuable features. Some of the value-added features are:

  • Call queuing
  • Voicemail to Email
  • Automated voicemail to text
  • Premium hold music
  • Call analytics
  • 300 call recording minutes
  • HD video conferencing
  • CRM integration

Phone provides capabilities in their plans that are not offered elsewhere. For example, if your employees need to hear which department the caller is attempting to contact, you can set up call tagging to announce this information to the employee before they hear the caller's voice. A related feature is the ability to hear the phone number of the caller before accepting the call, rejecting the call, or sending it to voicemail. This is handy for screening callers according to priority, area of service, or rejecting common robocalls. Should the need arise to move to another service, Phone allows you to take your phone number with you, ensuring that your customers will always know where to contact you.

Reviews about Phone are generally positive with a few lower reviews for problems with customer support. A relative few complained about delays in getting responses from support representatives who didn't know the products well.

Phone has great technical and customer support, budget-oriented pricing, and advanced features to ensure that your customers will always have an impression of your business being as professional as possible.

Visit Site

2.5 stars
MegaPath

MEGAPATH Visit Site

Cost:

Business VoIP - $19.95/month per user unlimited national calling

Premium VoIP - $24.95/month per user for unlimited national calling and Unified Communications

Enterprise VoIP - $39.90/month per user for unlimited global calling and automated call recording

MegaPath is an Internet, phone, web collaboration, and data networking provider for small, medium, and large-sized businesses. Their business phone offering is for companies with employees who work remotely, part-time, full-time, or only occasionally. In a hyper-connected world, employees often prefer to have their own phones and laptops for convenience in merging employment and personal life situations and environments.

If your business has existing hardware and wiring to incorporate into a phone system, MegaPath says it can help. They have the ability to integrate old "analog" and PRI wiring with their systems. But if you're ready to ditch that old wiring and start with fresh infrastructure, MegaPath says they can set you up with business-class Voice over Internet Protocol hardware and software.

To top it all off, you can choose from popular, feature-loaded software with your hosted voice system, such as Salesforce, Call Center technology, VoIP faxing, and Unified Communications.

MegaPath's VoIP plans advertise an impressive array of features, including:

  • 30-day money-back guarantee
  • Online management portal
  • Mobile call integration and routing using one number
  • HD quality voice
  • Visual voicemail as email and faxes as PDF attachments
  • Sequential rings for up to 5 numbers in sequence
  • Auto attendant to route calls with personalized messages for up to 6 extensions
  • Audio conferencing
  • Bring-Your-Own-Device apps for iPhone and Android
  • Presence
  • Unified Communications
  • HIPAA AOC and BAA (on request)
  • Application integration
  • Web conferencing
  • Enterprise directory integration

MegaPath's site is a bit difficult to navigate in terms of finding a concise pricing table with all the VoIP plan pricing options. Eventually, a Google search with the site name included revealed a page with all the information in the expected three-column format.

Even though MegaPath has a large number of customer complaints (probably due to its relatively larger market share), it does carry the BBB A+ rating and a customer review rating of 100%. MegaPath has responded to complaints and the BBB has closed them satisfactorily whenever the customer obliged with follow-up communication. Some of the reviews were for phones but also for the Internet and data networking provisioning services they offer.

The vast majority of other online reviews were one-star ratings with lots of angry comments and complaints. It is not apparent in all cases whether VoIP services were involved. Since Yelp does not have a way for companies like MegaPath to respond to complaints, it is unknown whether any of those concerns were addressed.

Putting your faith in a cloud-based VoIP system for your business is no small matter. Consumer confidence in MegaPath seems too low to promise that you will have a satisfactory experience. For now, we recommend going with a higher-rated company.

Visit Site

Continued from above

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

LineOne (Lafayette), a Top Phone Systems Company in Lafayette Announces New Website

The LineOne (Lafayette) phone systems offer scalable, high-quality business phone and networking solutions. With their uniquely designed systems, users can choose from a wide range of phone options ...

Published:  Mon, 16 Sep 2019 15:14:00 GMT



Riding the tide: Emerging payments and doing business in Ghana (Part II)

we explored the technological advancement in the payment industry and its effect on doing business. In this second part, we will address the rate of adoption of emerging payments by Ghanaians, issues ...

Published:  Tue, 17 Sep 2019 09:57:00 GMT



How to use virtual phone systems in 2019

A virtual phone system is the most comprehensive communication solution a modern business can rely on. It's a cloud-based hassle and hardware-free system that provides a personalized mobile and ...

Published:  Mon, 09 Sep 2019 06:06:00 GMT



Hospitality Phone Systems for 2019

A good telephone system is therefore a necessity. Modern phone system technology can be tailored to suit the size and requirements of your business, from a small local restaurant to a vast luxury ...

Published:  Wed, 04 Sep 2019 17:00:00 GMT



If you have an iPhone 6 or older, it's finally time to upgrade - but not necessarily to the new iPhone 11

The iPhone 6 and older iPhones aren't getting iOS 13, so if you care about the latest and greatest iOS features from Apple, it's time to upgrade.

Published:  Tue, 17 Sep 2019 08:24:00 GMT



Business Phone System Rings Up a Best-in-Class Rating from TopConsumerReviews.com

OVERLAND PARK, Kan., Sept. 4, 2019 /PRNewswire-PRWeb/ -- TopConsumerReviews.com recently awarded their best-in-class 5 star rating to RingCentral, a leader among Business Phone Systems available to ...

Published:  Wed, 04 Sep 2019 07:25:00 GMT



Dialpad Sell Aims To Modernize Phone Systems With Real-Time Coaching, Conversational Insights

Dialpad's new business phone system for modern sales teams, Dialpad Sell, is designed to improve calls as they happen by providing real-time coaching and conversational insights. These insights are ...

Published:  Mon, 09 Sep 2019 06:56:00 GMT



Amazon's battle for pharmacy business is fought over phone, fax

Getting into the pharmacy business was easy for Amazon.com ... And when PillPack technicians call to follow up, some pharmacists are "literally hanging up the phone without saying anything, which ...

Published:  Mon, 16 Sep 2019 13:10:00 GMT



Avalo Networks Provides Next-Generation Voice Services and Grows with Ubersmith Business Management Software

services replace traditional public switched telephone networks (PSTN) and serve as a foundation for adding features and building applications that integrate with the telephony system. "Ubersmith is ...

Published:  Tue, 17 Sep 2019 05:00:00 GMT



Qualcomm shells out $3.1B to take full control of RF360 mobile parts business

The business has a key role to play in the ... These bundles, sold under the branding 5G Modem-RF Systems, target phone makers that are building devices with support for the 5G high-speed ...

Published:  Mon, 16 Sep 2019 10:13:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure