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      August 23, 2019

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  9. Kall 8
  10. Ooma
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Virtual PBX vs EVoice

Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Virtual PBX and EVoice.

To see ALL of our reviews for the Best Business Phone Systems, please Click Here

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

Continue reading below reviews

Best Reviews

2019

Business Phone System Reviews

4 stars
Virtual PBX

VIRTUAL PBX Visit Site

Cost:

Basic - $12.99/user/mo for 1,000 minutes and 2 phone numbers

Pro - $26.99/user/mo for 2,500 minutes and 2 phone numbers

Unlimited - $34.99/user/mo for unlimited minutes and 3 phone numbers

Virtual PBX is a phone system that virtualizes a private branch exchange. It has lots of virtual phone system features for any company of any size. Since 1997, Virtual PBX has provided quick online setup, management via a web interface, and nothing extra for the user to have to do in terms of system maintenance. Simply input your employees and phones. The Better Business Bureau rating for Virtual PBX is A+ and gives them an edge over other such services. Virtual PBX has strengths with customer service and dependable business practices.

Virtual PBX has a big set of reliable features, which include:

  • Compatibility with 4G LTE mobile devices
  • Device manager
  • Custom greetings
  • Personal parking
  • Ring groups
  • Hot Desking (stay connected when your workstation changes)
  • ACD queues to connect customers with the right person quickly
  • Custom greetings
  • Direct inward dialing
  • Email to fax
  • Follow me calling
  • Intercom
  • Voicemail boxes and notifications
  • Call blasting and recording
  • Auto attendant
  • Feature codes
  • Webhooks and web phone

When you use phones provided by Virtual PBX, you will want to be certain your ISP and network can handle VoIP technology, as most but not all will do today. Their phones are built to be automatically configurable. If you're doing everything exclusively from a set of mobile phones or tablets, you can use the PBX apps for iPhone and Android.

A great Virtual PBX feature is ACD (automatic call distribution). When a caller has no idea which name or extension they need, the ACD programming helps send them through a single press of a key to get an employee in the correct department. This cuts down on frustration from the customer end and will help any company avoid the problem of unattended phones or unnecessarily sending a customer to the wrong people.

Virtual PBX has been in the business of VoIP virtual phone systems for around two decades. They've even received several awards for their user-friendly tools, features, security, and redundancy. Their Better Business Bureau rating is a solid A+ with more positive reviews than negative.

With a wide range of impressive features and knowledgeable customer support, Virtual PBX is a great choice for a business phone system no matter what your size.

Visit Site

4 stars
EVoice

EVOICE Visit Site

Cost:

$12.99/mo for 300 minutes, 2 extensions and 6 numbers

$29.99/mo for 1000 minutes, 5 extensions, and 15 numbers

$49.99/mo for 2000 minutes, 10 extensions, and 30 numbers

$79.99/mo for 4000 minutes, 15 extensions, and 45 numbers

eVoice helps small businesses owners, website publishers, and drop shippers get started with answering customer phone calls and it's easy to get started with eVoice's phone system. First, select a toll-free or local phone number. Then, you create an account. Finally, enter your billing information and almost immediately you'll be set-up.

There are a lot of main capabilities that eVoice offers in all their plans. With eVoice, you get:

  • Virtual voicemail
  • Call forwarding
  • Local, international, vanity, virtual, and toll-free numbers
  • Auto attendant
  • Custom greetings
  • Number porting
  • Voicemail to mobile, email, or text
  • Mobile app
  • Inbound call management: greeting, blocking, forwarding, queuing, routing, transfer, caller ID, call recording, hold music, forwarding, and screening
  • Settings: logs, notifications, scheduling, dial-by-name directory, sequential and simultaneous ring, and extensions
  • Tools: Click to call, conference, do not disturb, faxing, and texting

The price of eVoice compared to other services is a bit steeper, by comparison to our top-rated services. We struggled to determine if the higher price at eVoice provided anything additional than features also offered by competitors.

eVoice is not Better Business Bureau accredited, and people who reviewed eVoice did not rate it as highly as other business phone services in the same category. Common complaints included increased fees without notice, unwanted disconnects, and bill payment problems.

However, the list of features that eVoice provides is very good. If you're in need of a virtual phone system for your company, eVoice is worth your consideration.

Visit Site

Continued from above

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

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